I will start by saying, I didn't get a tow from Bailey's Towing. Hear me out though. These are some fine folks! You see, my unnamed future former insurance company is behind the times and attempted to send out Colby's Towing (who never showed up BTW) that review may come later. We were stuck in the sand on the beach. I know, I can think of worse places to be stuck too. So, as any story starts, I searched Yelp. Unfortunately this wasn't my first rodeo and I knew to call to make to connection with the tow company directly prior to calling for roadside assistance. The lady who answered the phone at Baileys, the three or so times that I called, was so kind and courteous. You know, when you're in a crisis and the person on the other end of the phone is curt and inconsiderate? Unlike the folks at my said insurance company, this gal here was the complete opposite. I mean, the lady was a saint and had to have a PHD in consoling and making me feel at ease. To make a long story sort, after I gave up on the fake news of a tow company that my insurance company hired, I was willing to pay for Baileys to come out on my own dime. So, I called back for the third time. You would think she'd be annoyed with me and by this time I was mildly panicked. Nope. She was just as kind that time too. She gave the driver my husband's info to coordinate the location. My husband was the one who talked to the driver. Like the gal that I talked to, he too was a saint. He explained that he may be too far out and then he literally connected him with the fire department to pull us out. All the while, not receiving a dime from us, but being so kind to go above and beyond and find our best opinion. Thank you so much! Now, back to enjoying my vacation. read more

Fast, polite, painless. What else to say? Wish Houston had these guys, but glad they were there when I needed them.

Dennis was the best driver a guy with an old broken down show car, could ever ask for. My car dropped a lower ball joint and was unable to move. Dennis was able to carefully jack the car up and block it. Using the same jack, he was able to jack up the lower control arm up, putting the ball joint back in place. We found the nut for it in the street, and Dennis was able to get the nut threaded back into place, using a socket and a pair of channel locks. I am a forever customer of Bailey's Towing now, and I will hope Dennis is available! read more

I would recommend Bailey's towing to EVERYONE! They are professional and kind and they really put the customers needs first. Bryan is polite and understanding. He helped get a tow truck out to my client(I work for State Farm)within 30 min from the time I called. There was a problem with the drop off location and Dennis waited patiently with him as it got sorted out. They were never rude, they never complained. I have never dealt with a towing company as professional and as dedicated to customer service as Bailey's towing. I really appreciate what you did for us today. read more

I have never had a better service than we had with this company. We were broke down towing a camper in the middle of no where and our road side assistant called this company to tow us in. Although he had a long drive he made good time and immediately started to work. I could tell he knew what he was doing as he had us hooked up and on our way in no time. First stop was at a quality RV camp area to drop off the camper, then on to the Ford repair facility. After that they gave me a ride back to the camper. Went from being hot and sweaty to sitting comfortably in our RV in no time thanks to the outstanding service provided by these folks. Thanks again!! read more

I agree with the previous post. I'd give Bailey's Towing 10 stars if I could! My truck died in Halletsville on New Year's Day and in freezing weather. I couldn't find a tow truck or a mechanic in town so I called my insurance (Liberty Mutual) roadside service. Dennis arrived in under an hour and he was great! He put my wife in his truck to stay warm. We had called my son in Houston to come get us and Dennis waited for him to get there before loading our truck, then he took it to the Dodge dealer in La Grange for us even though he lived in Victoria. I couldn't be happier with the professional and friendly service we got from Bailey's and Dennis. read more