Called to have my vehicle looked at and he got back to me quickly. Super reliable, experienced, and…read moreable to handle a wide range of issues. He got the job done fast and made the whole process easy. I'll definitely be calling him again for future work.

The car looks amazing and customer service was amazing!! I couldn't recommend anyone else! They…read morecut their costs to not total car!

I give this repair shop 5 stars. They took good care of me & my car. They were honest & thorough…read more They fixed my car in the exact timeframe that they gave me 2 weeks. I am very pleased with this repair it looks better than new! The paint quality is like stock & they removed my engine light as well. If you need body work in VICTORIA, TEXAS this is the place to go. Thank you VLZ

Car was dead when I picked it up. I questioned if something wasn't attached correctly. Felipe…read moreblamed the battery even though I told them Inever had problem before. I bought new battery. it died over weekend. Had to take it somewhere else to get it fixed. still don't have car. The front number sensors werent installed correctly and/or wires crossed creating a draw. The bumper-was given to me not fully attached due to the poor work. Don't go here!

I had noticed one of my foglights was cracked who know from what I guess a rock hit it. So this…read moreplace was nearby so i took it here and at first they couldn't order the right part and it took a while but it wasnt their fault I guess my truck is stolen or something but anyways they finally found the correct part and said they had to replace both and I was like uhhh why ...but I said fine and now I have some really nice lookin foglights! So go here they do good work!

I had a great experience with Budget Automotive! I was going in for a check engine light and Mr…read more Felix Mungia made sure my vehicle was taken care of. He told me what was wrong with my vehicle and gave me a fair price, he also made sure I knew of other issues (that were soon to be a problem) since I had not gotten it serviced since I bought it and he worked day and night to get my vehicle back to me so I can have it the next day to go home promptly and safe. Thank you, Mr. Mungia.

This is the second time I have had a "save the day" experience with Felix at Budget automotive…read more This time I stopped by to see if I could make an appointment with Felix to have him look at a check engine light and a couple problem codes onstar sent me. He asked me where it was at (I pointed outside in the parking lot) and he grabbed his diagnostic tool and went out to look at it. Then he opened the hood, crawled over the engine and emerged with a broken serpentine fan belt. He went on to say the idler pulley had failed and chewed up the belt. At that point he went to work finding the parts (newer Duramax parts are not as easy to find as you would think) and located the belt locally but the idler pulley had to be ordered from Chevrolet and it would be the next morning before it was there. The next morning Port Lavaca had a severe storm that knocked out all power and communications until that afternoon. I called Felix and he told me the pulley was there but it was the wrong belt they had. I had to be in Kenedy for work the following morning so it was important that I got my truck back. Felix finally found a belt in Victoria and knowing I needed my truck he drove over from Port Lavaca and picked it up. By now it was getting late. I had my wife take me to the shop so I could get it as soon as it was done and Felix would not have to wait on us (we live in Seadrift). To wrap this up he didn't finish until 11:30pm that night. When he finished he was more worried about wiping down the hood, bumper and fender where he had been working than getting paid. The bill was within a few dollars of what he quoted me (the correct belt actually was more expensive) despite all the things he had to do to finish the job. I said it before and I will say it again, if your not taking your car to Felix your not getting the best service and your likely paying too much.

Great shop. Always willing to go the extra mile. Got me repaired same day…read more Great Service !

Got to my Diesel truck relatively quickly just waited on parts is what took a while very good…read morecustomer service. And was really affordable

Had my Cadillac XT6 serviced 9/21. Met with Allen and I…read moreappreciated that he personally reach out to me. He followed up with my Service needs very professionally. Allen and Adela went far beyond to help we solve a issue I needed to get instructions on. I left the Dealership with a happy heart that they both cared that much to help clear my issue. Thank You Marg

Purchased a vehicle from this dealership in May 2024 -- and within just days, serious problems…read morebegan to surface. I returned the vehicle multiple times and made repeated requests for repairs. Over the course of several months, I personally demonstrated the issues to service staff, recorded conversations and incidents, and even installed a dash cam to document the ongoing problems. Despite all of this, the dealership refused to repair the vehicle. As of July 1, 2025, the dealership has still refused to release the vehicle's service records. When the co-owner requested them, they were told "we don't have any," despite the vehicle spending multiple days -- even weeks -- on their lot. Do NOT purchase from this dealership. They will: Refuse to perform repairs -- even those covered under a valid factory warranty Refuse to honor service contracts Deny ever working on the vehicle Blame the customer for "user error" instead of addressing real mechanical issues Let me be clear about the individuals involved: Stephanie Johnson (Service Dept): Offers no assistance and passes customers off to a service manager who lacks knowledge or initiative. Alan Whitson (Service Manager): Refuses to take responsibility, denies valid concerns, and places blame on the customer. Tommy Taylor (General Manager): Acknowledged the issue and even said they would "just go ahead and replace the radio" -- which was never done. Nancy Kern: Handled communication with the DMV during the formal complaint I filed. After that, the dealership refused all service, claiming that I had "taken legal action" simply by initiating the complaint. This dealership is not trustworthy. In fact, they went so far as to issue a criminal trespass warning against a disabled veteran -- solely to avoid making necessary repairs. They ignore warranty obligations, avoid accountability, and withhold documentation that customers are legally entitled to receive.

Hit this huge piece of metal in the road on my way from Corpus Christi to Houston on my road trip…read moreacross Texas, I was so nervous that it was gonna be super expensive and take a long time, but they were so fast and so kind, super empathetic to our situation and we where back on the road in less than a day!! 10/10 super awesome down to earth people.

These guys are awesome. I had frozen on lug nuts on my boat and was in a huge hurry and they got me…read moreright away. They got me out in 30 minutes. The staff is way friendlier than the big box store across the street.

Vickers Auto Service did an outstanding job repairing several of our cars, one very old and a…read morecouple newer models. James Vickers went out of his way to help us on more than one occasion. His prices were always fair.

Stay away from this place!! James Vicker is a liar! Don't trust him!!…read moreMy car got check engine light on. It caused by compression problem according to diagnosis. James gave me an estimate which is 10h of labor and parts that costs around $1,200-$1,300. I dropped off my car on Tuesday 12/1 then I got that back 12/22 Tuesday!!!! Yes, he took 3 weeks for that 10h repair job!!! Who will expect that kind of slow job? His excuse was he is running some kind of side business and it disturbed to fixing my car. I don't care! I guess he doesn't know what priority means. He is unprofessional and insincere. My invoice had 15h of labor plus parts. He's never told me any kind of change of my estimate and never apologize for any kind of delay!! He just ruined my 3 weekends in December!! I got check engine light back on today. This is the worst Christmas gift ever!! He fixed nothing!!!