Lori has a viral video going around the world & I'm so disgusted by her actions. Age,long term employment , the lockdown & a bad day is no excuse for the behavior millions witnessed today. Lori needs to apologize herself. She needs to not work in customer service as the way she acted is never okay.. AT ALL WHAT SO EVER!!!! Handle her because this looks really bad on you guys. you will have many more calls and reviews coming now I've found the store and nothing was done. Mary got an apology from someone who wasn't Lori and that's all. gross read more