Worst customer service ever come to pick up our reservation, and the man is helping someone else, but he left in the employee continues to be on his cell phone and on the other phone and did not acknowledge us at all. we asked if there was no one else working so that we could get on the way and he said no. it's ridiculous that you make a customer wait over a half an hour for your rental when there's only one employee working I will not go to this U-Haul ever again! read more