Great service, selection of packing supplies, reasonable pricing, convenient location.

Reserved a pickup truck in April for May 2nd. Went to store got there at 6:59am door opened so I walked inside I was rudely told the store doesn't open till 7am. I told her the door was open so I walked in and I also told her it was 6:59am. She said well the lights are off. If you don't open till 7am keep the doors locked till then. I gave the guy my Info and he said well looks like your pickup is t till 7pm today. I told him no, I reserved it for 7am. The rude lady said that if a truck is not available it will switch it to 7pm. Which does not make any sense. It should automatically state not available for the time frame requested. The only truck they offered me was a truck that was way too big for what I needed which was hauling yard waste plus the truck was twice as much! This is the 2nd time I have been to this uhaul and did not get what I reserved.Last fall I requested a pickup but had to take the 25 foot uhaul which I took since I'm comfortable driving. I was not happy today and I let them know that I will no longer be using their services and will go elsewhere which I did. I was able to rent a truck at Mennards and it was much cheaper and I was treated right and not rudely spoken too. Customer service sucks! Do better!!! read more

The storage areas fine, the problem is they make you buy THEIR locks to lut on the units, and their locks are pure unadulterated ass sewage. They've so far only served to keep me out of my own locker. I hate them. I hate them so much. Guess what? They don't even have spares for it so if your keys get lost or fall off or anything you're SOL and they will not help you take it off. They gave us a lock that didn't even fuction to begin with. Their policy is frustrating and extremely inconvenient. Don't come here if you can help it. read more

Be prepared to wait 20-30 minutes before anyone pays attention to you for anything. I literally had to find someone to help me and then, guess what, wait some more. In addition their service techs are completely incompetent. I brought my truck in twice to fix the electric trailer connection, finally asked them to just replace it all whatever the cost, only to hear excuses why they couldn't do it. Stay away from this place unless you get a great deal on a rental. read more

Comically bad experience. I wouldn't recommend going here unless you want a funny story to look back on and multiple days wasted. This place will boost your problem solving skills as they try to present obstacle after obstacle to successfully transporting your goods. Truly a unique and challenging experience that will either grow you as a person or break you down. Can you handle the challenge!? read more

I've been using Uhaul for all of my moving needs for year. And I have never been as disrespected as I was today. They told us the tank was full (it wasn't) but never told us to come back in if it wasn't. After putting more fuel in than we used, we brought it back and they told us we would have to be charged an ADDITIONAL $40+ for fuel charges. I stayed with our car while my boyfriend went to full up the rest of the tank and the employees are standing outside talking badly about us. Calling us "F-ing idiots. Read the d@mn fine print. Not my F-ing problem you dumb@$$" I will most certainly take my business elsewhere. The younger kids name was Ben and we couldn't see what the older gentleman's name was, but he had an unfriendly attitude and was less than welcoming. Customer service like that is a sure fire way to lose loyal customers. read more

They have people there who can hardly speak English. Its America So its nice to Have Americans to speak to. Also they charge odd fee's and don't tell you when they cancel your order just so the truck can be given to someone else. They let trucks be stolen off lot because people can pick up trucks after hours. read more