I've kept a unit at Dexter Storage for ten years. I have had excellent service from the staff and…read morehave never had a problem. It is an outdoor unit, so I expect dust to blow in through the cracks under and around the door. However, my belongings are packed securely in boxes or under cloth coverings and they have remained in good condition. I recommend Dexter for safe outdoor storage.

Rented a unit at Fletcher Road to put my son's furniture and televisions in while he was at school…read more Put a tarp on the ground and stacked up his bed frame, mattress and box springs, some clothes (in a closed garbage bag with some pillows), a TV and some tables and chairs. When we went to unload it everything was covered with a thick layer of dirt, which needed to be wiped down multiple times with wet rags and dry rags. We also found that the bag with his clothes and stuff was torn open and some of the items were destroyed. We found a dead and decomposing squirrel on the ground by the mattress and box springs. Fluid from the body had gotten all over the mattress and box springs, which took an incredible amount of time to try and clean. We have the rental prepaid thru the middle of the month but moved out when we saw the state of our items. I contacted them originally and was apologized to and told they would inform the owners of this incident. Never heard anything, but got a notice that our move out was complete even though we had paid thru the 16th. I asked for at least a partial refund considering that we were giving the unit up early and the issues with the dust, the damaged items and the squirrel. Was told by Nancy at Dexter Storage that it is on a dirt road in the country and that our contract says no prorated refunds. So we paid $70 a month for a unit for 16 months and had our items coated with dirt, damaged and the mattress and box springs exposed to a dead animal carcass and the response from the company was sorry but what do you expect from a dirt road in the country. I would not do business with a storage company that cannot keep your items secure, clean, or undamaged. Would not recommend using them for the issues but also for the response to the issues.