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U-Haul

1.7 (19 reviews)
Closed • 7:00 am - 7:00 pm

Services - U-Haul

Propane

Truck rental

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2 years ago

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3 years ago

I've visited this place twice. It's times there is a line out the door and 1 person working that is very, very slow!

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5 years ago

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7 years ago

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7 years ago

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6 years ago

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6 years ago

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13 years ago

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11 years ago

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Storage Sense

Storage Sense

(3 reviews)

MELINDA HERNANDEZ NEEDS TO BE FIRED FROM STORAGE SENSE. Storage Sense Ithaca epitomizes…read moreincompetence and indifference, displayed by their district manager, MELINDA HERNANDEZ. Every other employee in the office is kind and doing what they can to get by. However, MELINDAS callous demeanor and utter lack of professionalism make her a disgrace to the industry. Not only did Storage Sense Ithaca continue to charge my account after I closed my unit, but they also had the audacity to blame a terminated employee for their own shortcomings. Not only do they not tell you or inform or post outside how to properly close your account, but they also refuse to admit their own wrongdoing. SHE ALSO WILL NOT GIVE A NUMBER FOR CONTACTING ANYONE ELSE. Despite admitting fault, HERNANDEZ refuses to rectify the situation or displaying a stunning lack of empathy towards struggling college students like myself. Even laughing on the phone when I expressed that I would like to further escalate this matter to a supervisor. It's clear that customer satisfaction means nothing to Storage Sense, as they prioritize their bottom line over basic decency. In a world where customer service should be paramount, Storage Sense Ithaca and its manager, Melinda Hernandez, stand as shining examples of what not to do. Save yourself the headache and avoid this heartless establishment at all costs.

Stay away! If I could leave zero stars, I would. The allegedly climate controlled unit left my…read morefurniture (including some antiques) covered in mold and mildew. When I notified the manager, she first told me that they could not always control the humidity. When I called her on this, she denied saying it. Save your money and your furniture...go elsewhere

Storage Squad - Ithaca - Storage Squad - The Summer Storage Experts.

Storage Squad - Ithaca

(73 reviews)

The question should be: What can't improve?? First of all they charged my card three times and it…read moretook over a month to get my money back. There's no clear communication between the actual company and the Storage company that has our things. I've been trying for months to figure out when my daughter can get her things delivered after studying abroad, and all I get is the runaround, disconnected, More runaround, and rude sales people. We are still waiting to figure out when she can get her things and she's already back at school. No one can give me a clear answer. I will never ever ever use this company again. I recommend Big Red instead they were perfect. They were professional and communicative, I don't know why I switched from them to Storage Squad, but never again.

If I could give this storage company zero stars, I would. They were very expensive with multiple…read morehidden fees. They withdraw money from our account without notice. We noticed double billing on our bank account and had to call and insist that the bogus charge be removed. They completely dismantled our furniture on pick up and then say that it is not their policy to put it back together. We paid extra for re-assembly but it was not honored. Our delivery person Ron was kind and courteous, but when I asked him for the manager to voice our complaint , he noted that Nick was catching a flight. Our furniture had damages with missing screws. You chose to use this company at your own risk. You were warned be aware.

Big Red Shipping - Some of the Big Red field worker team!

Big Red Shipping

(26 reviews)

I wish I could give zero stars. This company and its service are truly abysmal. I don't know a…read moresingle Cornell student (in my 4 years) who has received all of their items back from BRB on time. They either lose your items or deliver them 2 months into the semester, or in my experience, both. Do not use this company.

First the positive…read more To my knowledge Big Red Shipping Services is the only service that can actually come to your dorm room to take away your boxes. This is a significant positive and may mean that you will still want to use them despite the many negatives. Negatives. 1. The place is student run and the response to phone calls and emails is sketchy at best. 2. If you have ever used a moving company, this is going to be very different. 3. The web portal is very rudimentary and it is hard to know what you are ordering. In fact because there is essentially no explanation you will most likely not get what you were expecting. 4. If you order packing, they will be very confused. Packing usually means the movers bring the boxes and you point and they pack. Big Red Shipping expects that you bought all of the boxes in advance and know where everything goes. Almost no one would ever correctly guess the number of boxes that they need. So the onus is on you to over buy boxes. If you don't have enough boxes, it is not going to storage. My suggestion. Only use BRSS if you are happy to pack your own stuff well in advance and only need movers to put it into storage. The packing service isn't what anybody actually would want.

U-Haul - selfstorage - Updated May 2026

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