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    J & G Pac'n'ship

    4.0 (1 review)

    Services - J & G Pac'n'ship

    Truck rental

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    9 years ago

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    U-Haul

    U-Haul

    (19 reviews)

    I like this place. I've recently been here to buy packing supplies several times in the past 6…read moreweeks, and I appreciate that they always point out the fact that you can return stuff if you don't use it. They have a wide range of boxes (though they have been out of some occasionally in the past two months) and they seem to go out of their way to offer money-saving solutions. I went recently and the employee pointed out the free boxes that I could take; he very much encouraged me to do so. Five years ago I booked a truck here for a local move and my movers delayed a day, because of weather. I was very surprised at how easily the folks at this U-Haul managed the change for me -- I called, they said "no problem", and that was that. I was very surprised. Most of the time, people write reviews for services (as opposed to restaurants, for example) when they're frustrated by a bad experience. I don't doubt that that happens. I've rented from here for local moves, or when I've needed a truck, several times over the past decade, and I only remember good experiences. So, for what it's worth, I like these guys and will continue to use them.

    Worst place ever…read more Initially the staff was indifferent to my arrival to check out the reserved vehicle. Finally one man got me checked out after a lot of waiting around. The restroom in the UHaul facility was a health hazard! It was completely disgusting, dirty and there was no toilet paper. The staff actually seemed to be quietly laughing when I or my wife communicated these issues. The truck I rented had completely torn drivers seat, the steering wheel was worn out and very disgusting to even touch. The parking brake release was broken. Total safety hazard: the low beam headlights were extremely dim. Very hard to drive at night, and unsafe. The high beams: driver-side light didn't work at all, and the other point crookedly up at the sky. Totally unusable. The rear view mirrors were impossible to adjust. The staff was completely unresponsive to any comments or suggestions - so first change: new staff. This is the single worst transaction I have ever encountered!

    J & G Pac'n'ship - truck_rental - Updated May 2026

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