Find another self storage business! These people will charge you for everything! Pretty soon…read morethey'll probably charge you a fee to drive on the property! As soon as I can arrange a truck and some help, we're outta there!!!! We've had the same unit for 20 years and had no trouble. A $10 late fee once in a while. I missed last months payment, and they've already racked on $40!!! Not to mention the monthly "insurance " they MAKE you buy. It's ridiculous!! I have a small business, and I support small businesses, but not this one! I hope everyone moves out!!!!

From the owner: Providing clean and secure storage units in multiple sizes. Conveniently located in the…read moreLucasville/Portsmouth OH areas and just minutes from Wheelersburg, Waverly, Jackson, Piketon, McDermott and Minford. 24/7 Access to your Drive Up unit. Electronic gate access, online bill pay and account management. Bright lighting, and security cameras. We also have live customer service agents during office hours to assist you. We value you and your business. Come store with us!

I reserved this facility on today and my 5x10 went from 38.00 dollars to 88.00 dollars. The lady…read morestate because they have a gate, cameras, it automatically comes with rental insurance at 24.00 dollars and some change that YOU WILL HAVE TO PAY every month. You cannot rent the unit if you chose not to pay. Also the one month free is really NOT FREE because once you add admin fees, security fees, papoerwork fees, insurance fees you will be paying almost 90.00 dollars when you walk in the door to get you started. As far as cameras, concrete, a gate as start of the art is a LIE LADY, ALL STORAGE FACILITIES COME WITH THAT! 38.00 a month is a SCAM. THEY dont tell you until you walk in or they call you on the phone and ask you if you have QUESTIONS. HELL YES I HAVE QUESTIONS...SCAM. NOW i WILL tell you this. The lady that called was very professional even though I didnt agree with THE UP CHARGES. She NEVER BROKE SCRIPT OR ATTITUDE even though I was not happy. She handled herself very well! I give HER a five star!

From the owner: Mini Mall Storage in Proctorville, OH offers the best selection of clean and affordable storage…read moreunits near you, including drive up and climate control options ans well as vehicle parking to store your car, boat, or RV. Our knowledgeable and professional staff will find you a perfect self storage solution. You can rest easy with the peace of mind knowing that your belongings are secure at our storage facility. We are located on County Road 411 near the Harriet Avenue intersection across from Kinder-Kare Day Care and First Baptist Church of Proctorville.

I would like to start by saying you have the right person in place. The position that MS. Dee DEE…read moreholds is perfect. Being the face of your organization she does an excellent job. No matter how busy MS. DEE DEE is she takes all the time I need to answer my questions. I never feel rushed, and all my questions get answered. She is patient with me , always friendly. I hope she is with you for a very long time, MS. DEE DEE is very valuable.

I would like to start out by saying thank you Ms. Dee Dee. They have secured my belongings with…read moreexcellent protection, when I call to make a payment the customer service is always top tier. Very professional with communication and delivering peace of mind for me knowing my valuables are secured. Thank you again!! Anthony Marshall

i'll try and make it short Been doing business with Atkins Storage for approximately 13 .years. He…read morehas many times went up and above for me and family members . because of his security and the fact that he spends alot of time there keeping it up no units to my knowledge have successfully been broken in to. I do know of a few who tried unsuccessfully. between me and the rest of my family we currently have four units out of his facility and we have had more in the past..would recommend him highly if you are lucky enough to catch him with an available unit

I was leaving Kentucky to move to Texas couple months ago back and I didn't have a place to put my…read morestuff at. Every place all over Ashland except for this place. The owner is a reasonable and honest man and would help out whenever way he could. Highly recommend going to this place when you need to put stuff at.:)

We chose Watts Brothers Moving and Storage because we thought a local company would do better job…read morefor us than a big national chain and the owners were wonderful to deal with. The movers were very friendly, but I feel like they prioritized being fast over being cautious, especially with furniture. They were passing a piece of furniture from one mover to another and they dropped a drawer out of the piece, and the drawer shattered and the drawer pull came out, but they didn't come talk to me about it, they just put it on the truck, so I didn't see the damage until our destination. They also damaged my husband's desk, and he didn't notice it until we got to our new home. It would have been much more professional to tell us then and there what had happened so we could assess the damage (and look for the missing drawer pull). I would have appreciated them admitting they made a mistake and being professional about it, rather than hoping we didn't notice. When I reached out to the owners after the move, I never even received a real response- they just asked for pictures (which I had sent with my original email to them).

TLDR: WORST MOVING EXPERIENCE EVER WITH A BUNCH OF LIARS AND THIEVES WHO STOLE OVER $20K OF WEDDING…read moreAND KEEPSAKE JEWELRY FROM ME AND WILL ABSOLUTELY SCREW YOU OVER!!!!! NEGATIVE STARS. The process started off with a call with Mike, the owner, where I gave a very detailed description of our 1800 sq ft 3 bedroom apartment with full kitchen, all the furniture we have, all the children's items, etc. Agreed on a FULL MOVE INCLUDING THEM DOING THE PACKING and TOWING A CAR. 4-6 movers showed up the morning of the move around 8AM, looked around and I kid you not, said "uhh we can't move all this stuff, we were only told there'd be like 20 boxes".... In what world does a fully lived in 1800 sq ft 3 bedroom apartment and full kitchen for 2 adults and 2 kids living in it fit into 20 boxes?? More like at least 20 boxes per room! After couple back and forth phone calls with Mike, essentially "there was nothing they could do". COMPLETELY SCREWED US OVER. Our rent was ending and we had no other choice but to get out of the apartment. They ended up loading the truck while MY HUSBAND AND I DID ALL THE PACKING. They couldn't fit half our stuff on there. They couldn't transport our car like agreed. We had to rent our own truck and drive it down ourselves along with the car they were supposed to transport but didn't. Then, it took them TWO DAYS TO UNLOAD stuff into the new house. A couple days later I noticed SO MUCH OF MY JEWELRY MISSING FROM THEIR BOXES, TOTALING OVER $20K!!! That's right, they TOOK THE JEWELRY and left the boxes hoping I wouldn't notice. Called Mike who "talked with the movers" and "nobody said they took anything".... OF COURSE THEY'RE NOT GOING TO ADMIT IT. But in the short time between the actual move to me finding the jewelry missing, NO ONE ELSE HAD BEEN TO MY HOUSE OR HAD ACCESS ASIDE FROM THE MOVERS. The police have been contacted. You have been warned. Literally go with any other moving company to give yourself a peace of mind on what is an already stressful event to begin with.