Find another self storage business! These people will charge you for everything! Pretty soon…read morethey'll probably charge you a fee to drive on the property! As soon as I can arrange a truck and some help, we're outta there!!!! We've had the same unit for 20 years and had no trouble. A $10 late fee once in a while. I missed last months payment, and they've already racked on $40!!! Not to mention the monthly "insurance " they MAKE you buy. It's ridiculous!! I have a small business, and I support small businesses, but not this one! I hope everyone moves out!!!!

From the owner: Providing clean and secure storage units in multiple sizes. Conveniently located in the…read moreLucasville/Portsmouth OH areas and just minutes from Wheelersburg, Waverly, Jackson, Piketon, McDermott and Minford. 24/7 Access to your Drive Up unit. Electronic gate access, online bill pay and account management. Bright lighting, and security cameras. We also have live customer service agents during office hours to assist you. We value you and your business. Come store with us!

I reserved this facility on today and my 5x10 went from 38.00 dollars to 88.00 dollars. The lady…read morestate because they have a gate, cameras, it automatically comes with rental insurance at 24.00 dollars and some change that YOU WILL HAVE TO PAY every month. You cannot rent the unit if you chose not to pay. Also the one month free is really NOT FREE because once you add admin fees, security fees, papoerwork fees, insurance fees you will be paying almost 90.00 dollars when you walk in the door to get you started. As far as cameras, concrete, a gate as start of the art is a LIE LADY, ALL STORAGE FACILITIES COME WITH THAT! 38.00 a month is a SCAM. THEY dont tell you until you walk in or they call you on the phone and ask you if you have QUESTIONS. HELL YES I HAVE QUESTIONS...SCAM. NOW i WILL tell you this. The lady that called was very professional even though I didnt agree with THE UP CHARGES. She NEVER BROKE SCRIPT OR ATTITUDE even though I was not happy. She handled herself very well! I give HER a five star!

From the owner: Mini Mall Storage in Proctorville, OH offers the best selection of clean and affordable storage…read moreunits near you, including drive up and climate control options ans well as vehicle parking to store your car, boat, or RV. Our knowledgeable and professional staff will find you a perfect self storage solution. You can rest easy with the peace of mind knowing that your belongings are secure at our storage facility. We are located on County Road 411 near the Harriet Avenue intersection across from Kinder-Kare Day Care and First Baptist Church of Proctorville.

i'll try and make it short Been doing business with Atkins Storage for approximately 13 .years. He…read morehas many times went up and above for me and family members . because of his security and the fact that he spends alot of time there keeping it up no units to my knowledge have successfully been broken in to. I do know of a few who tried unsuccessfully. between me and the rest of my family we currently have four units out of his facility and we have had more in the past..would recommend him highly if you are lucky enough to catch him with an available unit

I was leaving Kentucky to move to Texas couple months ago back and I didn't have a place to put my…read morestuff at. Every place all over Ashland except for this place. The owner is a reasonable and honest man and would help out whenever way he could. Highly recommend going to this place when you need to put stuff at.:)

TLDR: WORST MOVING EXPERIENCE EVER WITH A BUNCH OF LIARS AND THIEVES WHO STOLE OVER $20K OF WEDDING…read moreAND KEEPSAKE JEWELRY FROM ME AND WILL ABSOLUTELY SCREW YOU OVER!!!!! NEGATIVE STARS. The process started off with a call with Mike, the owner, where I gave a very detailed description of our 1800 sq ft 3 bedroom apartment with full kitchen, all the furniture we have, all the children's items, etc. Agreed on a FULL MOVE INCLUDING THEM DOING THE PACKING and TOWING A CAR. 4-6 movers showed up the morning of the move around 8AM, looked around and I kid you not, said "uhh we can't move all this stuff, we were only told there'd be like 20 boxes".... In what world does a fully lived in 1800 sq ft 3 bedroom apartment and full kitchen for 2 adults and 2 kids living in it fit into 20 boxes?? More like at least 20 boxes per room! After couple back and forth phone calls with Mike, essentially "there was nothing they could do". COMPLETELY SCREWED US OVER. Our rent was ending and we had no other choice but to get out of the apartment. They ended up loading the truck while MY HUSBAND AND I DID ALL THE PACKING. They couldn't fit half our stuff on there. They couldn't transport our car like agreed. We had to rent our own truck and drive it down ourselves along with the car they were supposed to transport but didn't. Then, it took them TWO DAYS TO UNLOAD stuff into the new house. A couple days later I noticed SO MUCH OF MY JEWELRY MISSING FROM THEIR BOXES, TOTALING OVER $20K!!! That's right, they TOOK THE JEWELRY and left the boxes hoping I wouldn't notice. Called Mike who "talked with the movers" and "nobody said they took anything".... OF COURSE THEY'RE NOT GOING TO ADMIT IT. But in the short time between the actual move to me finding the jewelry missing, NO ONE ELSE HAD BEEN TO MY HOUSE OR HAD ACCESS ASIDE FROM THE MOVERS. The police have been contacted. You have been warned. Literally go with any other moving company to give yourself a peace of mind on what is an already stressful event to begin with.

I wish I"d had the fortitude to write this review sooner; it may have saved Lili S. from her…read moreanguish. My sincere apologies, Lili, if you're reading this!! I, too, lost at least $10K of keepsake jewelry crafted by my father, in addition to other items fancied by the three Watts movers. One of them basically kept me distracted while the other two robbed during the loading procedure. My move was from WV to GA, and my daughter supervised the unloading, so she had no idea that anything was missing. Unlike a previous move I had, nothing was itemized and accounted for. I filed a police report; and, like Lili S., I called Mike Watts. He said each mover told him they didn't take anything (why would they?) and they didn't see any jewelry. These were cherished pieces; if my father was still alive, I don't know how I would've told him what happened. I used Watts' moving services because I had used them for long-term storage. When I finally requested my stored items, I was shocked at the small amount I received. I am not at all convinced everything was there. PLEASE DO NOT CONSIDER THIS COMPANY IF YOU OWN ANYTHING OF VALUE!!!!!