Propane is delivered based on a computer program and is not flexible. When I asked for delivery to…read morebe made when requested I was told that was not available. recently when I called on Monday to request a delivery, I was told to expect delivery before Saturday. I actually received the delivery on Wednesday around 5:30am, waking my family and pets. To me delivery in the hours of darkness and before the family is awake is not acceptable and not safe. Limited visibility conditions during darkness can be avoided especially during non emergency and should be avoided. I tried to contact the manager and left a message to return my call but never heard back. I guess they weren't too concerned about customer feedback. I do not recommend this company for residential service.

Finally decided to get a propane heater for my pool this year. Researched nearby providers and…read morefound Patriot. Unfamiliar with the whole set-up I would need I found their contact and staff extremely helpful from the get-go. Site review, placement of tank and needed line all fell into place nicely. I wasn't ready for the safety check right away as the pool/filter was not yet opened and operating. They made the extra effort and came out the day after I opened for the safety check. Early next morning propane delivery and I have a heated pool. Grandkids are happy. Highly recommended office staff, technicians and great service. Thank you Patriot Propane for a smooth undertaking.

The absolute worst. And we are a "contract customer". Save yourself the headaches and find a…read moredifferent supplier. Liars and thieves. Called four times over three weeks, and every time they told us we were are on the list to be delivered. That is exactly what we were told all four times... the last call the office staff even gave a delivery date... called back after "missed" delivery date and were told we weren't even on the schedule. The call number staff is clueless and has no clue what they are doing. They want you to sign a contract to be a "valued customer" for a year yet they don't hold up there end of the deal to automatically refill you like they are supposed too. Still no delivery in sight, and we are under 15% on the tank with single digit temps ahead. Let's not forget the famous last words of the call center.... "we will deliver, baring any unforseen circumstances." Hope this helps your decision.

18 years as a customer. Bills always paid on time. Now they want to charge me $99.99 every year for…read moreunder usage. Great way to lose a customer. They also will charge me $94.00 to come remove their tank.

terrible customer service, we are a planned delivery customer and they will not cap your rate. They…read morealso do not stick to a set schedule. My propane has ran out of gas on 3 occasion.

Full disclosure when I started with Mason's Propane I was a new home owner and had been late on…read morepaying. I then became a will-call meaning you have to call in at 30% and make a payment prior to delivery. It has been over 2 years now of being a will call customer and on the last 2 occasions they have been late on their deliveries to me. Meaning they went over the quoted time for a delivery. Even though I have seen them in my area they just didn't feel the need to fit me in. I am now out of propane and they don't care. The customer service I have received from not only this incident but the incident prior (in the summer) has shown me that although we are not to be late in payment, they can be late on deliveries. I am very disappointed in this company.

I have dealt with other heating oil deliverers before and Town & Country is by far the best. Their…read morestaff is always friendly and helpful; they arrive when they say they will; their prices always reflect the current economic climate in the best way possible; they are a very trustworthy and classy business. Highly recommended!

I found this company thru Google when I was calling around to check prices in July 2019 to fill my…read moretank for the upcoming winter season. Town & Country had the lowest current price by quite a bit! In addition, the man who answered the phone was very friendly and knowledgeable. He knew immediately pricing, appointment times, delivery policy etc. I found this to not be true of some other companies. For example, upon calling some of the others the person answering the telephone did not have current prices or know their companies policy on minimum delivery amount etc. They had to have someone call me back. Weird and very annoying. Who has time for that. So I appreciated Town & Country's quick and friendly response. I just received my delivery yesterday. The delivery person was quick and left my bill and a small gift of a nice mug and magnet and company info at the door. Very nice touch! Will use this company again in the future I am sure.

This firm has my has been supplying my liquid propane for 15+ years…read more I appreciate the fact that they monitor my propane use and refill my tank on a regular basis so I do not have to watch my propane tank levels. Never once in a 15 years have I run out of propane. Their prices for propane are competitive in this area. They check the leased propane tank periodically for leaks and any issues. I also contracted with Aero to install a propane bib (outlet) on my rear deck so that I can use my Weber propane grill there without having to buy and trek heavy propane tanks back-and-forth to this location.

They have been very accomodating in getting me fuel even though I have had problems with my…read morepayments. When I ran out a few times, they were able to start my furnace again with no questions asked. They have worked with me thru my payments and have quickly come to get me fuel when it was so cold! The office staff is very personable and it is a pleasure to talk with them. I highly recommend them to anyone as it is a great company and great personnel.

From the owner: Stock up on quality fuel oil from McDannell Oil. This business offers responsive oil delivery…read moreservices to homeowners, HVAC contractors, and businesses in Biglerville, PA, and the surrounding areas. All of their fuel comes with a "clean" guarantee, and they can create a delivery plan for you, so you always have fuel when you need it. This company offers a wide array of fuel at low prices. From kerosene for heating system repairs to diesel fuel for large trucks, these experts will listen to your needs and help you find the best option for your situation. Get everything you need from McDannell Oil. Whether you're an HVAC contractor or homeowner, these experts have you covered. Call (717) 677-0045 or visit their website today to learn more about their oil delivery services or to request an estimate.

These guys saved me when my wood splitter broke down and when I needed an emergency propane fill. I…read morewill be taking all my small engine work to these folks. Jim has a great crew working for him. From the office, to the drivers this is a great local business with reasonable prices. Dave O.

From the owner: O'Brien's Fuel & Service LLC, along with its staff, has over 50 years' experience in the petroleum…read moreindustry and is now servicing South Central PA and Northern Maryland.

I don't usually write reviews, but after seeing some of the negative ones here, I felt compelled to…read moreshare my experience. I've been doing business with Gene's Propane for years, and I've consistently found them to be honest, straightforward, and incredibly helpful. They always offer the best prices, and their service is prompt; even in situations where I've been in a bind, they've gone out of their way to help me. I've owned my own tank and shopped around for propane for more than 20 years, and no one has matched Gene's in terms of both price and service. That's why I was genuinely surprised to read some of the negative reviews. In my experience, they've been nothing but reliable and professional. If you're looking for fair pricing and dependable service, I strongly recommend Gene's Propane.

I own my own tank . so i purchase what I need when I need it . They have always been prompt ,…read morecourteous and fair . I have used them for several years and never have I been let down even in the coldest part of winter . I pay them promptly and they deliver promptly . You get what you pay for and they deliver. Can't say enough good things about them from the office staff to the driver that delivers my propane . I have worked in the energy field nearly 50 years and they are one of the best companies I have dealt with.

Nicholas M. 03/10/2023…read more This is a mercenary company AT BEST. They issue "Delivery holds" without communication with the client, despite 10 years of service. They hold onto credit money for months without issuing refunds. I highly recommend that you DO NOT DO BUSINESS WITH THIS COMPANY. They overcharge for propane by almost $1.00 per gallon and refuse to believe that their drivers do not consistently leave delivery receipts. Go with SUBURBAN PROPANE OR AMERIGAS. Both of those companies are efficient and reasonable.

I love Tevis Propane from the girls in the office to the field Techs. They made a smart move by…read moretaking a field tech that has years of experience and put him in the office. Tom oversees all the field techs and already knows what they need before they get to the job most times. My sales lady Bonnie is second to none, she is on it even if I need propane at 2am in the morning. I have 16- 1000 gallon Propane tanks and to 4000 gallon diesel tanks if I call her in the morning she will get a truck out ASAP. As far as paying bills it doesn't matter if I'm buying propane or diesel the office ladies are always a joy to talk to. So I have to say if you need a great Propane company use Tevis and make sure you get Bonnie she is a sweetheart.