Not only is this place super tight, and narrow; but there is only one way in and one way out. The…read morestaff is incompetent. I was charged 3 times for different transactions because the agent kept forgetting to add things. Charged for an 11 lock twice. Had to come all the way back to the location after a long day of moving....to reverse the transaction. And be recharged. (let that go) I then made a reservation online to pick up a truck, (NEVER PUT YOUR CARD ON FILE)I could not make the reservation due to unfortunate circumstance. They did call me early in the am as a reminder. I work overnight so I could not answer, after a second call from them, I called back 30mins later. Joy the GM told me the res was canceled, so I thought nothing of it. I went into my acct to see I was charged 50$ for cancelation fee. I called back to explain why I was canceling and couldn't answer the phone in hopes for some leniency. Joy told me that it was final, and I was taking the truck from another family who could have really needed it. So I asked for the corporate number, in her words " she was the GM and there was nothing else I could do" again, I asked for a number to customer service. She says " I don't have it, but you can look online". Shocked and pissed I found the number online, called customer service, who removed the fee so quick an took my complaint and apologized. I called back to get her name and badge number, and she tells me she was just calling me back to remove the 50$ because she didn't want to leave a bad taste in my mouth. Which really meant, she knew she was wrong and a liar. Completely over it, I decided to remove my things, and be done with this place. I hired some professional movers, let them in my storage and left. Around 6 or 7 I get a call from who else "JOY" asking me if I had movers to get my things. I replied yes, she then goes to tell me that they hit a roof. And I was responsible for damages because they were my guest. Pissed I called the movers to see what was going on. They told me that they were coming out, and she ran out telling them that they had hit something. The guys said they told her, they didn't hit anything, and there was no marks, to back up her story: She goes on saying She was watching it on the camera an saw they hit the roof. I called her back, asking why was she trying to give me such a hard time that day, an how could she know someone hit something on a soundless camera,that left no sign damage. I usually don't do bad reviews because I work in customer service and understand things happen we're human. But this woman is literally vindictive, and has horrible customer service. She made moving which is already stressful 10x worst for me.

I have rented from this location, as well as worked @ MCO763 Old National. This location has great…read morecustomer service and has ample moving supplies. The guy S is really cool and provided excellent customer service. However to work @ the Old National Location as a RM, sucks mainly due to B the beast. She never trained me and basically just said "go do it"! First off, the description for this position is understated, when in actuality it entails running the whole d**m office for $10.00 an hour. B was jealous of me and used her position to harass and "call me out" on procedural directives when she never told me all that was involved in the "so called" 36 minutes of actual training time that she spent with me. Suddenly I was suppose to know everything. The lack of company directives for this position makes anyone hired an easy target. I also filed a complaint against her for harassment! Be forewarned, if you have any complaints - file it with the company plus EEOC.

Got educated in propane tanks refill today by Shomari Sr. A young business owner if this storage…read morefacility. Very intriguing conversation about owning your own business. Will definitely be visiting this location for my propane of my moving needs

Fast and friendly staff. Professional. They always greet me at the door and are consistent with…read moretheir high level of customer service.

No excuse for bad service…read more Recently my company needed a short term fix for a logistics problem we encountered. We reached out to the local Enterprise truck rental office to help in facilitating a need. The first rep that we spoke to on the phone was very nice, super professional and responsive via email. Her name was Mia(sp?). Maybe that was short for something else. But we had a very good conversation concerning the requirements and so forth. The next rep that we had the unfortunate luck of dealing with was Emonie Thorne. Professionalism was definitely lost on this young lady. She acted as though we were bothering her when we asked for information in order to make this process go smoothly. Her emails, we still have them saved, were snarky in tone and unprofessional at best. If one doesn't like one's job in the service industry maybe look in a different direction for employment. Do not subject customers to subpar service. When we partnered with Enterprise we paid for two things: reliability and service. The latter of the two would be an impossibility from this young lady. Is it an outdated ideal to expect great customer service in the service industry? It's very evident that a consistent approach to phenomenal customer service is not something that Enterprise rent a truck values. Going forward we will pay a higher price to deal with the company that values the business relationship.

I lease a truck here and I have no problem getting service. I believe whether it's warranted or…read morenot. The staff is awesome! I had to drop my truck off, but had no ride and they came got me and took me back. I highly recommend this business.

From the owner: MHC Truck Leasing manages trucks for a wide range of businesses, with leasing plans ranging from…read morefull service truck leases to contract maintenance programs. In addition, MHC Truck Leasing offers short-term and long-term rental trucks.

This is the cleanest, nicest, most efficient, and best customer service oriented UHAUL I have ever…read moreneed to, thanks to Jeff Fowler! Easy to reach via 285, my truck was neat as a pin, brand new with 4000 miles on it, and Jeff took the time to ensure I knew everything about operating the vehicle before I left. You want to use THIS UHAUL business! Don't waste your time at other places where they don't treat you like their #1 priority. I am thrilled with the quality, service, and great prices at this Washington Rd UHAUL in College Park!

The employees didn't wear masks but they were very friendly and assisted me with what I needed…read more There's no parking so you have to park on the side or right at the front of the store which is directly in front of a self service car wash so you should be mindful where you park.

Huge shout-out to Denika at U-Haul, Hwy 85, Riverdale, GA! She handled a difficult transaction for…read moreme, with incredible patience and expert problem-solving. She made me feel like a top priority and is a true asset to the team. Thank you again Denika! S. Jones

I am currently leaving this U Haul faculty. The customer service was terrible. The people were rude…read moreand over-talking me and gave me nothing but attitude! It was a lady! I do not recommend anyone coming here EVER! This place was terrible!!!!! 0 stars !!!! Never go here! 07/26 @3:12pm !!!! I took my license back and left! This was the worse experience I've ever encountered in my life !!!! She was talking like she had no common sense and I was about you ask for the manager !