Topher is INCREDIBLE! His knowledge and attentiveness to customers needs is astonishing! Thank you…read morefor your help and support in my time of need!

Much to our dismay, we move often and have been well taken care of by each and every member of the…read morestaff at the Ina road location. They're reasonably priced and attentive and when we've run later then expected, they've worked with us each time. SUPER HAPPY with our choice using the Ina Rd. UHaul services! The guys there ROCK!!

I called on the phone and the guy I spoke to was awesome, I should've asked for his name but he…read morehelped me get a locker and helped with all the forms and made the process really easy for me. The facility is super easy to access and the spaces are clean and make me feel safe about where I'm putting my belongings. I totally recommend the place to anyone looking to store their stuff

From the owner: self storage packing supplies boxes one dollar second month air cooled units fire sprinklers in…read moreall units locks and supplies

U-Haul renters BEWARE!!!! This location is so shady! I have used various U-Haul locations in Tucson…read moreand Phoenix and never had a single problem with any of them EXCEPT for this location. We had to rent 2 different trucks and used this location as the drop off for both on separate days. On the first drop off, a young man did a quick inspection of the truck, notated the gas and mileage levels and said we were good to go. For the second drop off just 4 days later, an older woman (presumably the co-owner) was the only one working and wouldn't even leave the counter. She asked us "Is everything good?" We answered there were no issues and she just thanked us and that was it. I noticed 2 mysterious credit card charges posted to the card used to pay for the rentals charged by this U-Haul location on the very days that we returned the trucks. The charges were not disclosed to us and absolutely unnecessary! My husband had purchased the truck insurance and pumped a little more gas in the tank than the level we received, neither of which were full tanks. The total of both came to $104. We are assuming we were charged to refuel the trucks. My husband went back to this location to challenge these false credit card charges but the owners weren't there. He was told the name of the woman who "helped" us is Darshan and one of the owners. My husband told the cashier what happened and he agreed it wasn't cool but obviously couldn't do anything about it. We emailed U-Haul and they agreed to refund us for these FALSE credit card charges. After this whole mess, we looked at the other Yelp reviews and Google reviews as well. Looks like we weren't the only ones to have to dispute Darshan's shady practice of fraudulent credit card charges! Completely unethical! I am so ticked off about this that I swear I will never ever give them a shred of business again. I hope this review is useful to others. U-Haul should pull the plug on this one.

I came to this location after the lazy employees at the Ina location didn't show up to work. The…read morewoman at the desk was completely incompetent. I had to tell her half a dozen times that it was a one way move (I even made an online reservation). She kept asking for my information and credit card. She swiped it at least 4 times. After twenty minutes, she finally got me a truck. She reserved me a round trip, not a one way and told me that she already ran my card. She said that I would have to call customer service in order to change my drop off location. It was the typical terrible service I have come to expect from Uhaul.

Great moving experience with thanks to this local Penske. Ill never go to any other truck rental…read morecompany. We appreciate the quality customer service. Hank drove to the other location to ensure we got the truck and saw us through the whole process from start to finish. Less expensive and better than Uhaul i think. Good truck. We got a white one though I was secretly hoping for a yellow one with nostalgia for my childhood move penske. Good radio. Wish the chairs leaned back a little more. Tow good too.

The owner at Rincon Rentals went out of his way to get us set up with the kind of Penske rental we…read morewanted (a large van) and helped us work out a way to keep the costs down too. Excellent customer service! The van itself was also excellent. It was nearly new and in great condition, plus it was easy to drive.

We started with Mike helping us to manage our storage needs. Due to Mike's retirement, we are…read morefortunate to have Elena managing Thornydale Self Storage. the location is great, storage is clean and secure. and cost is reasonable. if you want great customer service, contact the Manager, Elena.

While the prices there are pretty low, the onsite manager is a jerk to put it nicely. He will talk…read moredown to you or be sarcastic with his answers and he got super happy when he had to tack on a late fee, which he failed to call out prior to running my payment. If I could get another facility at the price I am paying here I would move in an instant. Until then I will try my best to avoid interactions with them until I am able to empty my storage units.

The folks operating the business, Alex, Shelly, and Dorthy are especially competent and…read moreaccommodating. The chevy cargo van performed superbly...our best option for moving last bits of household stuff from Phoenix to Oro Valley. They found us the best rates and easily accommodated an extension because the crated furniture from Mega Furniture wouldn't all fit in one trip. I tried using the U-haul national website but found it too cumbersome. This has been our third use of the Catalina U-haul and I'll use them again should the need arise.

I needed to empty a storage unit in Tucson and move the contents to Texas. The options were towing…read morea huge container or renting a full size truck. We chose the 10 foot truck from Penske and were very glad we did. I met with Charles Castenada in the office on Monday afternoon and he explained the costs. The next morning we tried to comparison shop at a competitor but they didn't open until 9:30, so we went back to Penske. Charles got all the paperwork done quickly and made some helpful suggestions. He was so great to deal with and has an excellent understanding of customer service. I highly recommend him! As for the truck, I'm a 60+ female who has never driven anything that big. I confess to having a death grip on the steering wheel the entire 2-day trip, but it was actually okay. The truck cab was clean and comfortable, it had cruise control and good heat/AC. The back had plenty of room for furniture, boxes and a kayak. It's scary to maneuver and I would only back it up with another person to guide me, but overall it handled extremely well. I would never want to drive it in a congested city street, but it managed I-10 and I-20 just fine. Thanks again Charles... you rock! and Penske gets a thumbs up, too.

From the owner: Save Up To 20% When You Reserve Online Today!read more

Our foam rig has been at this shop for several days now almost a week, to just get fluids switched…read moreout. They removed the fluids without having any in at the shop and had to order some, we waited days and called back and they said they couldn't return the truck because they had already drained the fluids. This truck is one of our main trucks with all of our equipment and would of been nice to know they weren't able to provide the service knowing they ordered fluids on 2/9/2023 and didn't have them yet but still took in our foam rig in. We could of waited till they got the fluids in stock to provide us this service. As a owner, I would of wished we would of had better communication so I wouldn't be losing work and having our employee wait on a Friday when he got off early and sit around and wait till we receive a phone call to pick up our rig if its even done today as they said.

I own a local Moving & Delivery company and when I bought a used Isuzu delivery truck 5 years ago…read moreit all changed for the better. First of all the truck has the lowest operating cost I have ever experienced and just hasn't let us down. The few repairs I have done have been surprisingly low, actually the service department has come in under their bid price on each repair and maitenence job they have done for me. I just called Monday late afternoon as the front brakes starting grinding. I needed it asap as down time can cost you more than the repairs sometimes. Sharron had me a price and an early Tuesday morning appointment within an hour. The great thing with Vanguard is when you drop it off they get right to it. A couple hours after drop off I got a call from Ed telling me exactly what was needed and that it would be ready for pick up later that same day. This was a $635 bid, another shop bid was $865... my bill when I picked my truck up that afternoon the bill was $513. This is not your typical dealer experience but every time it is how I am treated at Vanguard. The parts dept is the same, Bobby has been my go to guy and he knows everything about these trucks.... he may deny it but everytime I have had a part going, a mystery issue, wanted to be sure of tranny fluid type or needed a part brought in asap, it happens without any issues and I have answers. It is time for a larger truck to be added to the fleet and I am only shopping a used Isuzu because of the truck but also because of the Vanguard dealership's excellent business ethic. Chris F. CDS Moving & Delivery

They do amazing work and acomódate to your every need. They have great customer service, great…read morepricing, and overall you will be satisfied with their service.

It was my first time using Louie's Trailer Rental service and I was without-a-doubt enchanted with…read morethe service Louie provided! A friend recommended him and I am so glad he did! I needed a towing service and Louie was responsive, communicative, professional, courteous, prompt, transparent, and friendly! He stepped in and took over and made my situation less stressful! I wholeheartedly Recommend Louie's Trailer Rental !