We are new RV Toy Hauler owners! Hooray! 2022 RV adventures here we come! My boyfriend saw a…read morelisting online and walked in to look at it yesterday. We have been shopping around for a Wolf Pup and found the perfect one at Tom's Camperland formally known as Frost RV ! It includes so many cool specs! Julian and Jason are the best! They are super professional, the location was full of options and great customer service! They are LEO and Military friendly! They even provide RV driving training before you leave off the lot with it. Since we are new RV owners we were so relieved to know that we would be provided training on how to use/ drive with it. This business has won many awards and they are displayed in the lobby. I loved reading about how they help out the Humane Society of Southern Arizona. From beginning to end we had the best experience shopping/ buying our new 2021 Wolf Pup RV Toy Hauler. We couldn't be happier! If you are in the market for one definitely check out Tom's Camperland in Tucson, AZ. - @thetucsonlocalista on Instagram!

If you're planning to buy a camper or trailer, this is the best place to go. They have a huge…read moreselection in their lot. The reason why I am giving this business a five star is their staff. Everyone here is so friendly, accommodating and knowledgeable. They value you as a person not just a customer. We are first time customer and everyone welcomed us as if they knew us for a long time. I love this place and would highly recommend it. And this will be our go to place, for everything that we'll need for our trailer.

We purchased a class a RV from these guys. Taylor was our sales person before we took delivery,…read morethey went through the entire thing top to bottom front to back to make sure everything worked. We had the opportunity to bring in a mechanic to check the engine and everything to be sure it was all in good shape. Taylor was one of the best sales people I've ever encountered in buying a vehicle. Bill, the service manager, who delivered the vehicle to us, was wonderful, and worked with us and spend time showing us things and has helped us along the way, every time we've called with a problem. I cannot say enough about how great this company is and the people that work there are. Would totally go to them again to purchase another RV and recommend them to everybody!!

Everything is either flood or accident. Saw a coach that smelled like mold and mildew turned around…read moreand walked off.

Our purchase process was great. We were actually on the way to Phoenix to purchase a trailer when…read morewe saw one in their web sight. My wife called them and asked about some specific measurements and that we were on Hwy headed out to Phoenix to buy. they said they would check and call us right back. They did and it is what we wanted. It was late and they were close to close time but they showed us the unit and we decided to buy. Everyone there was very helpful and friendly. Service is also great. Doug went out of his way to fix an issue before a planned trip. Other then a misunderstanding on a process over a warranty contract that Ron was able to handle, I have No complaints about sales or service.

We traveled from Texas to Phoenix for a family wedding. When we returned to our RV all power was…read moreout. We determined it was on our end so we called and although it was peak season the good folks at Cactus RV were able to get us in, understanding our predicament. The service manager Doug got us unhooked and we were called shortly with the issues and after making sure we had a place to stay, they ordered the parts and got us on the road with a one day delay. We can't say enough good about their service, friendliness, and a great sense of humor given the circumstances. Kathy and Doug took great care of us and didn't overcharge a thing! Kevin

My review is based on getting fuel and a soda. Clerk was very nice, and the store was clean. I…read moreonly run Chevron fuel in my tank, and the prices were good. Would stop again!

Do not rent from this U-Haul. They are totally unethical. They are rude and horrible to deal…read more You cannot make an on-line reservation without downloading their phone app. There app does not work well. I was unable to add my photo ID. When I went to pick up the truck I was told the only way I could get it was to check in on their app. The woman that was helping me was very rude and acted put out. She sent me a link to my cell and told me to complete my reservation. I was still unable to take photos of my ID. She grudgingly entered it manually on her system and took pictures of my driver's license which on second thought I shouldn't have let her. She practically threw the keys at me. She didn't give me any instructions (such as "bring it back full", "note the mileage" etc. She didn't even tell me where it was located. I figured it out because it was the only pick-up truck in the lot. The truck was not clean inside. The truck had less than a quarter of a tank of gas (which is weird because the location was a Chevron station). The key was very unusual. It had a small orange plastic square on the one end of the fob. The ignition slot was smaller than the orange square. So I went back to the office and asked how you started the truck. She rudely said, "Don't you know how to drive?" I held up the fob and said I don't know what to do with this. She snapped "Stick it in the hole". I returned the truck about 2 hrs. later. I had driven 19 miles. The "lovely" salesperson took the key without saying anything. She didn't ask for the odometer reading, whether I put gas in it, nothing. I received an email with my receipt. My rental was supposed to be $19.99 plus taxes and mileage fee of .69 a mile. My total was $158.53. The mileage was listed as 80 miles. I was charged $30 dollars for a fuel service fee and $17.25 for 3 gallons of gas. There is no place in Tucson that has gas over $5.00. I called when I received the receipt and the salesperson hung up on me. I don't know what is going on with U-Haul, but I will never use them again to rent a truck.

Plagued through several states with a hard to address problem with our Roadtrek Class B. Patrick…read moreidentified the needed part and helped us with a short-term fix to get us back on the road. A great resource for anybody passing through Tucson.

Well I guess i should have read the reviews before taking my vehicle there, as others have said…read morethese guys are rip off con artists and they indeed are. I was verbally phone quoted 2 hours or so to have a used braking system installed in my toad a 1986 suzuki samurai, she said 400 to 450.00 since it was used....Well i get a phone call and asked if I want to continue with the installation I`m a bit perplexed by the call as I was under the impression that wiring in the toads rear tail lights were all part of the installation but that was not the case, they charged me 750.00 not the 400-450.00 discussed on the phone, and for 750.00 they just placed the vacuum unit on the floor behind the rear seat ran a vacuum hose to the brake booster, ran and mounted the operating cylinder to the brake pedal and hooked up power to the unit...wires and hoses just laying on top of carpet...Piss poor work to say the least and maybe 1 hour worth of work...To hook up the toads rear lights would have been in total over 1000.00...DO NOT under any circumstances take your vehicle to these rip offs....This just so wrong on so many levels i just cannot grasp the level of flat out lying going on there...SMH

Went in to just "look" for a dump trailer but we all know how that turns out. Wade offered to show…read moreus their options. We didn't need anything fancy as we are just using it for personal use, so he showed us the affordable options, didn't immediately take us to the most expensive one that was on the lot. Of course my husband wanted the fanciest one on the lot but I talked him out of it (haha). Wade gave us the prices, and we decided to just do it. The process to finance was quick and easy. The next day we came back and picked it up. Fast forward a few hours we get home and I get the bright idea to get in it and the husband can raise it so I slide down just because I can. That's when we notice half of the hydraulic fluid supposed to be in the tank was all over the inside of the box. We clean it up, let it sit for an hour or so and more had leaked out. Keep in mind this is a brand new trailer, this shouldn't be happening. Monday morning I call and speak to Sean who asked me to send pictures so they could start the warranty claim through Five Star (the manufacturer). So I did. Fast forward to the next Saturday we take the trailer to them so it can be fixed thinking they can just fix it and then handle it with Five Star afterwards. Also knowing that we would probably have to leave it there depending on what the problem was. Wade was at the counter and I told him the issue and he explained what it might have been but he would take a look at it. Jacob, one of the service guys, happened to come into the office and immediately said "I submitted the claim, we'll have to wait until they respond". I get it, but at the same time it's brand spanking new, and it's kind of ridiculous that not knowing what the issue is, we have a $7k trailer we can't even use. Wade was quick to say, "no, let's go take a look, it could be something simple and just fix it". Luckily, it appeared to just be a bad o-ring on one of the connections and Jacob fixed it there on the spot and refilled the hydraulic fluid for us. I would totally understand if it was a bad motor or something that would need to be replaced and having to do the warranty claim. Even if I was frustrated with the situation, I would understand. What this long winded review is trying to say is... I understand that there's a procedure to follow, but sometimes it's a quick fix and I appreciate Wade for pushing to at least look at it and if it's an easy fix, to fix it without having to wait for the warranty process. Because I think it would be utterly frustrating if we waited a couple weeks just to find out it was a simple o-ring. This review wouldn't have been so nice. So, thank you Wade! And thank you Jacob for just taking care of it, and fixing it on the spot! Husband is a happy camper with his new toy :)

Very professional and helpful. They went the extra mile for us. Highly recommend them . Their parts…read moredepartment is one of the largest I've ever seen.