Wide selection of tiles and a knowledge staff that know not only the products they sell but also…read moreanswered my installation questions.

With the new management ()_Ron Martin) at the Reading Rd, Cincinnati, OH location, I can once again…read morerecommend that location to contractors, subs, and friends. We had a great experience with this The Tile Shop between 2012 and 2015 .... but after that, the place went down hill - NO customer service whatsoever. Yes, The Tile Shop made a great decision in October to turn the Reading Rd. location over to Ron Martin to manage ---- BIG IMPROVEMENT!!!

Assured Construction replaced my tile floor, vanity & sink and the subflooring after water damage…read moreoccurred to my main bath. They first assessed the damage, then gave me options, even assisted me with color matching considerations on the tile I hadn't thought of. I love the pattern Ryan made out of the tile I chose. Once we came to an agreement they got right to work. They did a great job!

From the owner: With over 20 years experience and a commitment to keeping up to date with the newest technologies…read moreavailable, you can rely on us to use the best installation practices and materials available for your project. We are a full service general contractor that can handle any project you might have. Here are some of the services we offer: Roofing, windows and doors, siding, gutters, kitchens and baths, basements, heating and cooling, additions, light commercial store remodeling, and carpentry.

They were fast to respond to my request for work and they helped me out right away for a fair…read moreprice! I would highly recommend their services for any carpet repair and replacement!

Dan was sent in by my apartment manager and did a fantastic job cleaning my upholstery and carpets…read more He worked quickly and professionally, and did more than what I could've asked for. Will recommend to anyone needing work!

Thank you so much for doing a wonderful job on our tub! He did a great job on prep work and made…read moresure it was done right. Saved us from getting a new tub and looks brand new!

Vince @ Baker Resurfacing did a great job on my scratched, yellowed and rusted bathtub. He came…read moreout within a week, and after a day of fixing and a day of drying and parts replacement, the bathtub looks pristine. The gloss is so even and sharp I'm afraid to even leave a fingerprint on it. The photo attached does not do justice. Of note, there are epoxy fumes as it dries for a couple of days so I'd recommend turning on the vent and sealing the door with a towel to air it all out. He also gives you a list of things not to clean the shiny bathtub with. Something your renters or family may need to know.

Great experience! Very knowledgeable and helpful in selecting our backsplash and with getting…read moreready for the installation. Installers were great, kept the dust to a minimum and cleaned up thoroughly! Highly recommended

I had to hire someone to redo the entire kitchen floor, it sagged after time. They never did get if…read morelevel. Don't hire them. They also cut all of the flooring inside of the house which created a mess for no reason. There was no reason they could not have done this outside, it was the summer. My dishwasher was full of the residue created by cutting the product inside. I don't think they know what they are doing. I regret hiring them and would give them a zero if I could.

Delay #4. I haven't even had the countertop installed yet, and I'm so frustrated with the customer…read moreservice and lack of communication. After multiple attempts to perform a simple three piece install, this company can't seem to get it together. 1st attempt, they failed to show on a Friday. After some back and forth phone conversations they planned to show on Monday. Well, Monday comes and they fail to show up a second time, blaming the installer for not showing up to work. Now I'm at the mercy of them to show up for a third time. They show up, and then leave, claiming they don't have time. I've now taken 3 separate days off work. We'll see if they show up tomorrow or I'm calling for a refund. Fingers crossed people.

Pretty sad about the services and professionalism. Great counter tops but horrible customer…read moreservice. The poor works get worked like they are super heros. Personally I could install by myself with a better attitude than the office employees.

I shopped around quite a bit to find someone to install laminate in the upstairs floor of my house,…read morefrom Craig's List contractors to big national chains. All of them were either unreliable - not showing up to provide an estimate and behaving unprofessionally when they did arrive - or grossly overpriced. Sometimes both. I almost cancelled the project completely before stumbling upon A Step Above on a Google search for hardwood flooring. I'm happy I didn't give up. Their staff is completely professional, the selection of wood and laminate is solid, and their installers are friendly. The sales staff isn't pushy and they had a crew on the job within a week of our selecting the laminate. I can't recommend them highly enough.

From the owner: Carpet, hardwood, vinyl, tile, laminate, ceramic, stone, metal, sand and finish, restoration,…read morecustom borders and flooring, reclaimed hardwood

After using TMC for 3 bathroom remodeling projects, I highly recommend their services! They aren't…read morethe cheapest construction company around, but there's a reason for that, quality. Brian, the owner of the company, hires only the best craftsmen and pays them very well resulting in more cost but better quality. Frank, Cody, and Adam are very skilled at their craft and with great attention to detail and customer satisfaction. They use only the best products and fixtures to assure that your investment will stand the test of time. They are prompt, honest, polite and very respectful of your home and your vision. Kim is very helpful with design advice in coordinating with your ideas to create the perfect space. The whole team works well together and with the customer to bring your vision for your project to life. I've included photos of all 3 projects.

I am extremely grateful to TMC Construction for doing superior work on my complete bathroom…read moreremodel. Everyone on the team was consistent in their desire to do the job right and Frank was always there to make sure the details that would delight me were completed with care. Explained everything (cost, constraints, options, etc) and always polite. An extra bonus, used locally sourced materials supporting other local businesses. The team was pleasant, conscience that we had to function in the home, cleaned up at the end of every day and were 100% trustworthy. They stand behind their work and I highly recommend the services they provide. I absolutely will use TMC again in the future. Quite simply, highly impressed with entire experience.