They do very great work highly recommend! Great home renovating! We're happy to have them back for…read moresome more work we need done!

Pro-Safe Insulation arrived on time. Men went to work right away. All was going well until...the…read morestepped on my ceiling drywall. I immediately asked the worker what happened. He m,emetic nail pop and nothing else. I waited, and did not accept the non-response well. I called the company and expressed my concern that the worker seemed non-chaalant about what happened, and wondered if Pro-Safe would take care of it. Immediately I heard, the contract states we are not responsible for 'mail pops and other consequential" damages. I asked to hear from the owner. Jeff called and immediately went on offense about how dare I insinuate his company was not reputable and so on...although I dont believe I insisted such. Again he mentioned that Pro-Safe was not responsible for nail pops...that stuff happens. Mind your, at this point, no one looked at the ceiling from the inside. He simply defended that his guys stepped on a beam causing a nail pop. Hang in there...photos to follow. Finally, one of his guys looked at the damage and agreed...a bit more than a nail pop. He proceeded to tell me that something gave way in the attic, a guy lost his balance and stepped on the ceiling. He caught himself but the weight bowed and cracked the ceiling. Accidents happen. Jeff and I talked again, both a bit calmer. He agreed to send a guy out to repair the ceiling and agreed to take the bill. The drywall person Jeff sent was excellent. However, there is only so much one can do on a ceiling repair without painting the entire ceiling. So, while the damage is gone, the mismatch remains. Lessons here for me: Stay calm, even when the owner is not. Convince them to assess before citing contract language. For the owner: Get facts first...all the facts. Before you cite a routine nail pop, someone should assess. Expect owners to get excited when one of your guys nearly comes through the ceiling. Bottom line: Workers were efficient, got the job done in a few hours. Not sure if I'll see an ROI but that is what happens with insulation...you hope for improved comfort. All in all, would have been much better without the damage.

Did a good job and were quick and through. Guys arrived on time for each appointment.read more

We are new to the Dayton area and wanted to find a reputable cleaning service for our residence…read more Fortunately we found Castle Keepers. What a great organization. They have been absolutely everything we wanted in a cleaning service: professional, reliable, thorough, timely, courteous, honest, etc. We opted for a bi-weekly cleaning since it is just two people without pets. They have consistently done an outstanding job. They are a bonded company and thoroughly vet their employees. This was extremely important to us and gave us added peace of mind. We trust them implicitly. If you are looking for a truly professional cleaning service I highly recommend Castle Keepers.

The quality control and attention to detail is lacking with this company. I even gave this company…read morea second chance. The first time they "cleaned" they forgot an entire floor of my house. What they did clean, I just felt like they wiped things down in the house and didn't really feel or look clean. The edges of the wood floor along baseboards was dirty. They wiped crumbs from the kitchen table onto the chairs and didn't clean the chairs, etc. They did come back out and cleaned they rooms they had forgotten and also re-cleaned our areas of concern. I was pleased when they were finished. The following month I gave them another shot. This time they got all the rooms but it just felt wiped down, not clean. The front of the fridge and my trash cans weren't wiped down. One bathroom, which gets the most use, wasn't cleaned sufficiently. You could also tell whoever did the shower doors cleaned the upper parts of the glass but only bent down so far. The bottom few inches weren't cleaned. We could actually see the wiping swipes where they cleaned and where they had stopped. They did reach out to me after the cleaning to see if I was happy. I explained I wasn't and they offered to make it right, but I already gave them 2 chances. That was enough for me. If you're looking for attention to detail, I would look elsewhere.

A team of 2 showed up on time. Had some issues to fix from a home inspection. Items fixed in a…read moretimely manner. Young men were courteous and professional. Asked if there was anything else they could help with. I'm would recommend this company to everyone!! I'm using them again!

Customer service is poor not willing to give a second estimate for adjusted job quote. They ignored…read moremy email. The original estimate was a lot higher than another big local company. Baker took almost a week for an estimate as the other local big company had it to me in two days. Fast, friendly and Affordable.

Worked with them to get my water heater replaced. After dealing with a previous plumber who…read morecanceled on me several times, they were a relief with fast communication and quick replacement. They helped me get my home warranty claim approved after a long fight with the sketchy home warranty company. Easy payment methods also. 10/10

Exceptional professional and stands behind thier work and…read moremakes sure their client is satified with the result. They even went well beyond to fix a problem with the building that was unkown at the time we started construction but they were very reasonable for all the extra work.

We have had Brentwood do three major renovations in our home as well as build a garage with a shop…read moreand second story apartment. They have always been professional, fast, and high quality. They are not a bargain renovator. So don't expect bargain basement prices. So if you want bargain basement work for bargain basement prices Brentwood is NOT your company. But if you want high end quality for a FAIR price. Then Brentwood is for you, Every project was completed on time or EARLY. They work with you to get everything perfect. I will not allow any other builder to touch our house.