Run!!!! - the story continued. I wrote a new review. I guess it is under Hill Country Oral Surgery instead of Dr Rasmussen. But here I am, years later with no tooth and needing therapy. read more

I would like to first and foremost give a shout out to Mona at the Buda office!! She is very patient and knowledgeable and answered all our preliminary questions before even booking an appointment and she continued to be so helpful during the whole 3 week process of the initial phone call to consult to surgery. She even called me back after office hours after I left my first message and helped us get the ball rolling. She definitely went above and beyond. Thank you Mona!! My 22 yr old daughter needed an extraction with graft/implant along with recommending all 4 wisdom teeth be removed. We opted to only have the one removed next to the graft and they honored our wishes without berating us. I had done a lot of research on pros and cons of wisdom teeth removal so I fully expected based on others experience with other surgeons to have them really insist all 4 be done now but we felt it was best to wait and see. My daughter ended up having to go to the Westlake office for the surgery bc of scheduling. She had the procedure on Friday and today is post op day 4 and she is doing wonderful! She has had very little pain. She followed all their post op instructions carefully and also did a lot of things to boost her immune system/healing such as supplements and good nutrition. I was super happy to find out Dr R does PRF (platelet rich fibrin placement) into the extracted area which I think also really helps the healing process. I also know having a skilled surgeon is why she is healing well with little pain. She has to of course wait for the implant in several months but so far so good. I'll try to remember to update down the road but so far so good. Thank you to Dr Rasmussen and team. read more

Jack M. Austin, TX 0 2 1/24/2022 Definitely a NO-GO in my book! If you are looking for an oral surgeon that knew months in advance what you would need (Seton hospital has requirements that Hill Country Oral Surgery knows about and knew and that is where Rasmussen does oral surgery, yet waits until the very last weekend before surgery for his staff to inform you that this has to be done and that has to be done? YOU have found the right place! You would think when you get the papers at the office during the consultation months before the operation was to happen of what to watch for AFTER the operation has been performed that they would also have you sign a release of medical information form and run it through VA, as well as have a paper telling someone about Seton's requirements, but no, nothing of the sort. Hill Country Oral Surgery is so on it, NOT! I'm 100% perm and total through VA for Desert Storm, Veterans Affairs, and it was a major surgical contract and VA pays fast now. This is all documented on my Facebook with photos and e-mails and tags, look up Jack Morris of Austin, Texas area. Blue suit and champagne in my profile picture. It is wide open for public view and I do not present fake stuff. My surgery was scheduled for Jan 12th (I had to explain to VA to please cancel my primary care at VA as I was scheduled for community care, which VA knew about and authorized yet Hill Country Oral Surgery was not so good at following up on, so there went my primary care appt at VA. But VA did me righteous. BTW Hill Country Oral thinks the 12th is the 11th, even Seton got the date and time right on their heads up to me, but again, only two days notice from Seton hospital? Shame on the whole deal with Seton too. Ellie called on the 11th and left a message saying that she needed to hear from me. You know where I was? Getting an "mission impossible" appointment with a resident doctor at VA on one day before surgery and I told her "Please! It is not my fault, I got notified of this and that on Friday January 7th by Hill Country Oral Surgery and like, my surgery is scheduled for tomorrow!" All missions got accomplished against impossible odds on Jan 10th and 11th at the VA clinic. What did I find in my e-mail box when I got home at almost noon sharp on the 11th, one day before my surgery? A cancellation e-mail at 11:53 on Jan 11th from Ellie and then to top that they were very wrong and somewhat snobbish about it? Said they had cancelled my appt for surgery and that I would have to get it done by VA. Shows what they know. Community care at VA saw the proof of Hill Country Oral Surgery and what they did vs what I was doing to "get er done" and it has been reinstated. A resident of Sunset Valley recommended the business partner today on Jan 24th, 2022, and that would be Dr. Cavaretta, so I was willing to reach out with the olive branch, and you know what the receptionist did? Talked to Dr. Rasmussen when I explicitly asked for Dr. Cavaretta, and Dr. Rasmussen could not even have the decency to speak with me over the phone, told the receptionist, tell Jack to go to the VA. Well, I have that option, as well as a civilian contract from anywhere from at least $20,000 to $30,000! And trust me, even foreign dentists were telling me please come here Jack! That is a lot of money! We will take care of you in Mexico (I lived there for two years) and even the Russians (I've been around this world in the military and know people) were foaming at the mouth wanting that contract. Unfortunately VA does not cover foreign medical except emergency care internationally, but for the folks at Hill Country Oral Surgery that was not what I heard at Hill Country Oral Surgery during consultation months ago. To them, it is just "to keep busy" money. Business must be booming with COVID and all that and I guess $20k to $30K is nothing for a few hours worth of "work." That "keep busy" money pays the bills dude. Y'all are free to go where ever, that is your personal right, I'm into the Constitution myself having served in the medical field alongside Harvard and Georgetown university graduate who are still practicing medicine even now. I've never seen a botched consultation and not letting the patient know the precise requirements with Seton and others months in advance, especially when I had everything done as requested. Also shop around, I had plenty of choices and regret going with Hill Country Oral Surgery. I highly recommend Dental Carus of Westlake Hills, and also research a Dr. Yu and associates. He and his staff get involved ASAP with patients! They even called me back to to let me know what they would have needed prior to a surgery! Also, Dr. Rasmussen is Jay Rasmussen I believe? I'm looking at the non medical bill that VA sent me fast. Jay billed VA $380.00 for maybe 30 minutes of consultation at that. VA is medical, so they know the reasonable cost of such things. Jay got paid $340.77, see the difference? As some people at VA told me Jay read more

Dr. Rasmussen and his staff are amazing. He hired an ASL interpreter for me, and he made very sure I was clear about what was going to happen. His staff made sure to have an interpreter available at every appointment, and they were very good at communicating with me in between appointments. He and his staff are very prompt, and I was usually in an examining room waiting for him right at my appointment time, and rarely waited in the waiting room for more than a few minutes. Dr Rasmussen checked up on me by phone or e-mail several times after each procedure to make sure I was okay. I cannot recommend him enough. read more

Dr Rasmussen and his wonderful staff made an otherwise painful experience, (lost front tooth and subsequent implant), a very pleasant experience! They were professional, kind, informative and most of all, humorous! I would give them a 10 star, not a five. Great office and team! read more

Very professional practice with polite and respectful staff. I felt very comfortable here and that I was being treated with care and compassion. Would definitely return if needed for an extraction or other oral surgery. read more

Awesome staff. We really had a great experience. Dr. Rassamun personally called to check on my son post surgery.

My son had a very bad bike accident a year and a half ago. Dr. Rasmussen was the oral surgeon at the hospital the night he was admitted. I live in Virginia and came out when my son needed surgery. Dr. Rasmussen was extremely compassionate. He explained in detail the procedures he did on my son. It's been a long process getting implants and braces and crowns but my son's smile is as beautiful as ever, if not more beautiful. Dr. Rasmussen's practice was also very attentive and responsive to any and all questions I had regarding each step in the process of receiving dental implants. Since I was 1300 miles away living in Virginia, it was very comforting and assuring to talk to staff that took the time and followed up on all of my questions. Everyone was so caring and professional. My family is very grateful for his expertise and professionalism. read more

I was recently a patient of Dr. Rasmussen at Hill Country Oral. In fact his philosophy on Hill Country Oral is "Treat patients like family" he did the exact opposite, and needs to be held accountable. At my consultation he was very patient and answered all my questions, however when I returned for my after surgery check up him and his assistant were nothing but impolite, impatient, and seemed to not care about my well being at all. I was experiencing pain and wanted to wait until my mom got in the room but they did not let me. I was very obviously anxious as I'd never experienced anything like this before and all he did was make it much worst, he really frightened me and made it clear he did not want to help my mouth pain at all. In fact he didn't even look in my mouth he made his assistant do it after I told him it would make me more comfortable if he had. I would never recommend anyone I know to him after the way he treated me and my family. Even more embarrassing to have a philosophy posted online that you do not abide by. Do yourself a favor and find another Oral Surgeon. read more

Had to have a back tooth extracted and had been told by my dentist that I would not be able to have an implant due to bone loss and my the location of my sinus cavity. I have always been apprehensive and nervous with dentist and any work on my teeth and was very apprehensive over the extraction & possible pain. Dr. Rasmussen assured me and eased my aprehensions, did the extraction pain free ....just some discomfort for two or three days afterward with no problems or complications. The evening after the extraction he called me from his home asking how I was doing and feeling. I could hear his children playing in the background and in fact later that evening one of the children apparently had his phone and dialed me without knowing it and I could hear laughing & playing in the background. Dr. Rasmussen performed a bone graft with the extraction and explained that I could probably have an implant with a sinus bump if the bone graft was successful which would take about six months to know, and that he would take 3-D X-rays at that time to determine if indeed I could have an implant. The staff provided pricing, which I thought was reasonable to assist me with the decision if the time came and I could have an implant. The entire staff was very helpful and friendly, helping to put me at ease. I would highly recommend this practice to anyone needing an extraction and or an implant. read more

So pulling a tooth is right up there with, well, lets just say not my favorite activity. Hill Country Oral Surgery has to have been one of the most pleasant experiences for one of the, potentially, most unpleasant procedures. Everyone that works there is kind, pleasant and personable. It's a well oiled machine but in a good way. I have no qualms about recommending Dr. Rasmussen and staff. In fact, I already have. A breath of fresh air in a professional world of service people who mostly don't really care. Keep up the good work! read more

On December 16, 2016, a late Friday afternoon before Christmas, I had a dental emergency that required immediate care. Through a referral from another dentist Dr. Rasmussen took time off--and missed his Christmas party--to perform an emergency tooth extraction, and kept his whole staff on board to help with it. He performed the extraction expertly...and patiently and cheerfully. Good luck finding another dentist who takes his job as a caregiver this seriously! An amazing doctor and an amazing find in Austin. I wish I could give him ten stars. read more

I will start by saying I am terrified of the dentist..even worse with an oral surgeon....like..blood pressure shooting, shaking, hyperventilating terrified so I was not expecting much..BUT Tyler and his team created such a safe environment and took such good care of me that I recommend then to anyone. I had two wisdom teeth extracted in less than 30 minutes and didn't feel a thing! Yes! He is that good! Highly knowledgeable and deeply kind. Thanks Doc! read more

Excellent skills. Very able in explaining what needs to be done and why. Absolutely committed to your benefit. Extremely thorough follow through. Have experienced no better in Austin and, unfortunately, over my many years, my teeth have needed lots of care. read more

Dr. Rasmussen and the staff at Hill Country Oral Surgery are the best; they go above and beyond to provide good service. They were kind, professional and polite. The office staff were very capable and flexible when scheduling and working with insurance. Dr. Rasmussen took time to explain my condition and treatment options. I never felt rushed and I felt like he did a great job of describing my options to me. I had a tooth extraction many months back; everything is healing nicely and I have had no complications. I highly recommend Dr. Rasmussen. read more