I like this car wash because it isn't packed and has good vacuums. It is in a little ducked off…read morearea off beltline in Desoto and is gated . There is usually no wait or small wait times. Checkout is smooth and they have an attendant that will guide you in the wash. Pretty spot free so it does its job all the way down to the basic wash . They have a detail area where they house interior spray, rags, and window spray . A quick and easy experience every time I visit .

More poor service from the customer service team: first they said they're not responsible because…read morethe running boards are aftermarket, which they're not. I clarified and pointed out I go through other car washes all the time without any issues. Then they simply refused to address the claim with no explanation. Definitely avoid these guys. Heather (Car Wash Customer Care) Feb 26, 2026, 7:34AM MST Hi Adam, We conducted a comprehensive investigation regarding your claim. This process involved a meticulous review of all relevant evidence and documents, an examination of camera footage, and an inspection of the equipment within the tunnel. The results of this investigation indicate that the car wash is not responsible for the damage you reported. Your claim has been denied, and this decision remains the official position of the company. Thank you for your time. Heather Customer Service Rep Takecare@take5carwash.com Take 5 Car Wash Home of Pro5 Plus Adam Brown Feb 26, 2026, 6:57AM MST Heather - the running boards on my truck are not aftermarket. They are original to the truck and I've never had a problem with them in any other car wash. Please advise. Thx, Adam Heather (Car Wash Customer Care) Feb 25, 2026, 9:11PM MST Adam Brown 2023 GMC Denali Ultimate VIN # Date 02/7/2026 This letter is to confirm that your recently reported damage claim at Take 5 Car Wash location #- has reached the Take 5 Corporate Claims department. Please know that we have completed a thorough investigation of the situation and reviewed all the evidence and/or documents related to your claim. At this time, we have determined this factual evidence does not support a claim of damage caused by the service at Take 5 Car Wash. The facts of this claim's denial are as follows: Our management team has concluded that your claim was a result of After Market Parts. This includes, but is not limited to, · Lightbars · Decorative Antennas · Decorative Valve stems · Decorative Spare Tire Covers · Luggage, bike, ski, or other equipment racks · Ladder or utility racks · Cargo and bike Carriers · Running boards · Wheelchair Ramps · Hitches and hitch attachments · Spoilers · Hood Scoops · Rain/Wind/Bug Deflectors · Truck Bed Covers · Non-factory installed parts We take all customers' concerns seriously and conduct thorough investigations based on facts and evidence. The facts presented do not support the conclusion that Take 5 is at fault for the issues you are experiencing. Thanks, Take 5 Damage Claims Heather Customer Service Rep Takecare@take5carwash.com Take 5 Car Wash Home of Pro5 Plus

The coin wash here is not maintained. The change machine typically doesn't work, and the foaming…read morebrush is about 50/50. If you go after dark, the lights may or may not come on. Bottom line: don't count on this location for an after hours DIY wash.

can't go wrong with this place, love the way my car looks when its all clean and shinyread more

Erik the Maintenence man goes above and beyond for his customers. My family and I will all be…read moremembers of that is the type of customer care Superstar Car Wash provides. He was outstanding!!!

Pretty good vacuums here. This is normally a busy location but it moves fairly quickly. There will…read morebe times when there's promotions and service representatives will inquire if customers would like to sign up for memberships. That can make the line move slowly pulling into the car wash but it moves at an otherwise steady pace. After purchasing a wash, you have the opportunity to pick up air fresheners and car wipes before you head into the wash. Fairly clean parking lot and lots of different lanes . In and out experience here at super star, which makes it an efficient place to get your car cleaned and hop back to the hustle and bustle . Nice location, right off of Cockrell hill and highway 67 by QuikTrip.

We brought my car in at 11 and picked up at 3. He was very detailed and did a great job on my SUV…read more The car looked amazing and smelled great without being overpowering. I appreciate that he was also very personable and made it easy to pay him with online pay options. His motto for cleaning was if you can see it, it'll get cleaned. But he really was able to get many areas that aren't seen regularly as well. We liked our service and we will be back.

Otis did an outstanding job on my vehicle! A little back story of what happened... I left my…read moresunroof open all night..the same night we had a flood rain in my area. I woke up to my car full of water, water in my cup holders, puddles under the floor mats..seats, soaking wet and also the car headlines were soaked! Otis went in and took up my carpet in the vehicle and completely dried/removed excess water out of the car. Shampooed the floors and seats afterwards. Looks like I never had flood water in the car, AND there is NO MILDEW SMELL!! 10/10 RECOMMEND!

Top notch service! I would highly recommend them. I will use them again. I don't need 85 characters…read moreto praise this company.

Did a great job of interior and exterior - they put a lot of time into the work, highly recommend!read more

Ghetto!! The staff doesn't talk to you, doesn't help you, the girl "helping" people pay has an…read moreattitude and is always on the phone, I do not recommend this car wash place.

This post was written last week and my adjuster Patricia got in touch with me this week after the…read moreowner sent a response stating she would at the end of the week last week. She sent me an email asking me a question about the estimate and I sent her a response back with three other emails and once again no communication again just dead silence. This has became very time consuming and frustrating dealing with this company about my vehicle being repaired. I have been more than patience for over four months. AND DONT SEND ME THAT SAME AS LAME RESPONSE YOUR SENDING ON EVERY REVIEW BECAUSE IT SENSLESS AND A COPEOUT!!!! At this point this company has the worst communication. I never seen where you can only get in touch through email which they don't respond back until its convenient for them. I had an incident that cause damage to my 2024 Infiniti q80 which they approved the claim and I sent in an estimate of rhe cost to repair. I have emails from them stating once they received the estimate it will be paid they are just waiting on me. I have sent over 10 emails to two parties and till this day no one has responded. Poor as business at this point. Now the workers are great at this location its the people in the office that have lack of compassion for their customers. I'm not a sit around person that doesn't work work, I earn everything I have and do not like my vehicle not looking the part. I'm truly not done with this at all. My truck will be repaired. PLEASE DONT TELL ME TO SEND IN A SERVICE REQUEST WITH YOUR EMAIL ADDRESS BECAUSE I HAVE SEVERAL TIMES AND NOTHING HAS BEEN DONE. I DO HAVE A PAPER TRAIL STATING MY CLAIM HAS BEEN APPROVED AND THE ESTIMATE HAS BEEN SENT SEVERAL TIMES TO THREE PEOPLE IN YOUR COMPANY!!!! ITS NOW MONDAY AND STILL NO RESPONSE FROM PATRICIA!!!!

Very nice experience, Jerry took the time to go out of his way to ask more questions and do more…read morethan I would have ever expected and provide me with the best quality and value. Will always recommend tri cities to everyone.

Amazing service from start to finish. Good communication, timely, very good service overall. Very…read morehappy thank you Jerry

Their car washing drive thru is pretty inefficient. If you pay for a premium wash, one of the…read moreminions will have you park and they will towel dry the car which is needed. Otherwise bring your own towels and dry it yourself But yeah their washer thingy is probably the worst I have ever driven through. It doesn't get the car totally clean. Plus when I canceled my membership they charged me again even though I didn't use it ALL MONTH because I had car trouble.

Ordered a Full service wash $25 option ( comes with - Interior vacuum…read more- Basic wipe down of dash & console - Windows & door jambs cleaned - Towel dry From staff) Staff only towel dried the exterior and nothing else. I talked to the manager and he gave me the run around and basically said they are having system problems, he didn't even offer to help the situation. Both the website and their kiosk say the same thing for detail on service! Just my experience I wouldn't come again or recommend :(