We went through Northwest Bank for our home purchase. We worked with their loan officer Gary…read morePresnall. They made it so easy and had great rates! Even during the pandemic they made the signing and financing as quick and painless as possible. So glad that our relator Colin Panzi recommended to work with them!

From the owner: Northwest Bank offers a complete line of personal, business, and agriculture banking, lending, and…read morewealth management. As an independent, Iowa family-owned bank, we're strongly committed to investing in the communities, people, and businesses we serve in Ankeny, IA. Our banking and lending professionals are eager to help you achieve your vision of success. Member FDIC

I've banked with Veridian for years and even when moving out of state, kept them as a bank because…read moreI love them. Their customer service, promptness, amazing employees, etc. Make them the BEST bank I have ever worked with.

They are pretty efficient in a certian way! I hope to always have a nice smile when going in to…read moretake care of my account. The best thing about banking here, is you get to do business till 7 pm, and they are open on Sundays! How convenient is that!! Clerks are more then willing to help you, fast and quick! Makes banking a breeze! They have helped me get my new whimhicle, of which is in storage! But I am having a heck of a time with there insurance company realizing that I am "Not" driving in the winter, too many crazy people want to total your car for me!! Some day, I hope to have alot of savings, so I can buy a new truck! And not have to worry about payments. I still enjoy going to the main branch in Ankeny, Deb Campbell is my number "1" banker of all time! Very informative, does a great job in every aspect of her job! Top notch in my book! Keep up the remarkable job, Deb!! And thank you for all your help!! ; )

Jimmy Rose was efficient, knowledgeable and cheerful as he helped us with our transaction. Highly…read morerecommend this bank. The tell her Heather was great too.

This has to be the worst Wells Fargo Bank in the Des Moines metro area. I have visited most of the…read moreothers. Sadly, the tellers are not accommodating and helpful. Went in to ask for a bundle of $2 bills and was rudely told that I would have to order them and wait for them to arrive the following week. Waiting did not bother me since I was in no rush. However, the tellers displayed a very bad attitude when I made my request. I was made to feel that I was putting them through hard and rigorous labor simply to order cash in the denomination that I was looking for. To the bank's credit all did work out in the end. I received what I was looking for the following week. The attitude of the employees was a total turn-off for me.

I came in here today to exchange a $20 bill, as it was really damaged. I've never had to do this…read morebefore, but had heard banks can accept damaged bills and replace them. It took a bit, as the bill was so badly damaged. They then send it in to have it verified that it's a real bill or not. Friendly staff. Lot parking. I'm kinda surprised there were TWO financial institutions right next to each other.

Phenomenal staff! The best I've ever had at a GICU branch - highly recommended!read more

Customer service is always exceptional. You can use a live teller in person, a live teller through…read morethe ATM. They offer services for all kinds of clients, Some love technology and some are uncomfortable with automated services. They always offer something to drink or possible snacks. It is a very inviting atmosphere.

I was a client of one of there bank officers here, Genny Mitchell, before she worked here!…read more If you need any help, she is very informed with all things associated with banking, has very mature years, but is to me still a young pup!! I visit here once in awhile, even bought one of there pig banks- they give you one if your child opens what they call a Kirby Account! Check it out, if ya want!! Miss ya, Genny, hugz love an smooches!! ; )

Last week i called ahead to Affinity CU where I have had an account for years to see if there would…read morebe any problems depositing large checks, they said no it would just have to be approved by management. I went directly there and tried to deposit 2 large checks in my account that I have had for years and they denied them saying they would bounce?? I said I was told a manager could approve them. Wasn't offered a manager. Their loss, went to GreenState CU opened a checking, saving and money market accounts there without ever being a customer before. Asked them why they were able to cash the checks and Affinity wouldn't. They said they had no idea because they were both certified checks so they couldn't bounce. GreenState made it very easy and now they get to hold on to my money. Thinking about getting a CD there too.