Cancel

Open app

Search

Fidelity Bank

3.0 (1 review)
Closed • 9:00 am - 5:00 pm

Request information

You can now request information from this business directly from Yelp

Services - Fidelity Bank

Business banking

Business loan

Mortgage services

4 More Services

Mortgage refinancing

Personal banking

Personal loan

Home purchase

Fidelity Bank Photos

You might also consider

Recommended Reviews - Fidelity Bank

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Fidelity Bank

Verify this business for free

People searched for Banks & Credit Unions 258 times last month within 15 miles of this business.

Verify this business

Greater Iowa Credit Union - Greater Iowa Credit Union, Ames, Iowa branch

Greater Iowa Credit Union

(6 reviews)

Overall, the location itself is pretty nice and decently accessible. The interior is kept clean and…read morebright with plenty of waiting area space as well as seating options. There is even a small play area for children. The staff has been pleasant to deal with as well. In my opinion, the downside is the lack of explanation when opening an account. They have three account options that are credit-based and they do not explain the limits for each account; they assume you will read the fine print. Yes, some may read the fine print, but not everyone does, and that can be problematic. The lowest account option only allows you to spend $250.00 per day, of your own money. Had that been verbally explained prior to the finalization of opening the account, my mother would have opted to go elsewhere. Also, they do not have an after-hours helpline and are only available Monday through Friday during regular bank hours. This can also be problematic if you have a lost or stolen card or something is wrong with your account.

I was looking to partner with a local bank or credit union. I inquired about a loan and spoke with…read morea Senior Member Advisor. Before we started talking about my purpose, the Member Advisor came across as rushed. She kept checking her watch and made no effort to ask how my day was or to get to know me. I knew at that moment that this was not a good fit for me. And hesitated to pursue with my business given the cold feeling I received She stated she would call within an hour regarding the loan inquiry. I never received that call, nor did it appear on my caller ID. No message left if she did call. I followed up the next morning by email, and she shared the result of the loan application. Failed to say thank you, and did not even include her name at the end. This is not a credit union that would be a good match, given the cold reception I received from start to finish. If you are searching for an institution that cares about your needs, this would not be recommended. I never write reviews. I was beyond surprised at the lack of professionalism.

Fidelity Bank - banks - Updated May 2026

Loading...
Loading...
Loading...