BIGGEST FIVE-STAR REVIEW FOR THE BEST INSURANCE AGENT IN THE WORLD, MR. GIAN MARTINEZ I am not as smart as before and I tend to be slower than before, and that is why I am more appreciative of excellent customer services than ever before. My new family's new insurance agent, Mr. Gian Martinez, with the Fortress Wealth Management & Insurance Services in Ames, Des Moines and even in Mt. Pleasant, Iowa, has more than exceeded our expectations and hopes in professional insurance products and services. Mr. Gian Martinez Fortress Wealth Management & Insurance Services Office Address: 1606 South Duff Avenue Suite 500 Ames, IA 50010 USA Office: (515) 337-8700 Cell: (515) 639-0606 Email: gian@thefortress.net I used to work in senior management and sales agencies for some of our nation's biggest insurance and financial services companies, and I purchased multiple business insurance products for my past for-profit and non-profit corporations. My wife Thuy Nguyen also purchased multiple insurance products from multinational insurance companies for her old Asia-based international trading companies. Thus, my wife and I both have much higher expectations than most average insurance customers. We are still very grateful that our super car sales professional Mr. William "Bill" Blair of KIA Motors of Des Moines introduced us to Mr. Gian Martinez and his wonderful insurance agency. If you are looking for personal or business insurance solutions, please CALL for Mr. Gian Martinez today. You will THANK ME for my highest recommendation. -- published by Changyon Pak (assisted by his brilliant wife Thuy Nguyen); Raised and Educated in the State of Iowa; Biggest Fan of the Chicago Bulls; World Traveler for Over 30 Years; Volunteer & Founder of "Lights of Hopes" read more

I have been a lifetime customer of State Farm and had never looked to change providers until recently purchasing a home. My realtor gave me Tim's information to get a quote for comparison on home insurance, and I ended up switching all of my family's policies over to Fortress Wealth Management. Tim provided elite customer service in getting us set-up, with simple explanations of each policy and ultimately saving us around $100/mo over what we had & would be paying at State Farm. Highly recommend anyone looking for insurance needs to reach out to Tim for at least a quote, even if you think you are content with your current insurance provider. Chances are you will find better service and pricing through Tim at Fortress Wealth Management. read more

We found Tim Hibbing at Fortress through the Dave Ramsey ELP resource as we are going through Financial Peace University. Our previous experiences with auto and home coverage was always "simple" but we never really learned a lot and basically were just told what coverage we needed. It was really nice to work one-on-one with Tim and learn from him what could be best suited for our needs and future goals. His entire team was very welcoming and I feel confident that when we do need their assistance, they will walk us through each step and explain it all so we can continue to learn more about our insurance coverage. Very happy to have found Tim and his team! read more

I am so thankful for Tim Hibbing at Fortress Insurance! As a full time student, funds are usually tight and Tim works so hard to do what works best for me every time! He constantly is checking on what he can do for me whether it's finding a cheaper monthly payment, or easily switching when I have purchased new vehicles. Recently, I was paying a more expensive monthly payment due to an accident. When my accident rolled off my record, Tim had the best option for auto insurance immediately & has been more than willing to work with/around my budget. I highly recommend Tim Hibbing & Fortress Insurance! It's my lifetime choice! read more

Luke got my information quickly and got to work on getting me a quote even faster. Tim was on the phone with me just over a half hour later giving me options for a policy for my new vehicle before I even signed any paperwork; this was incredibly important to me to have done before I drove off the lot so that I knew exactly what to expect financially with getting a new vehicle. It was just as important to him as it was to me that he found something that worked well for me and my budget. These guys are fantastic to work with, very professional and obviously good at what they do, but also incredibly personable! read more

Tim and his crew at Fortress are always on the ball. They respond quickly when contacted and work hard to make sure you have the coverage and service you need. Tim advocated for us after our roof was replaced due to Derecho and then our basement flooded a week later. :/ Our company wanted to drop us after back to back paid claims. He pointed out our non existent claim history up to that point and assured them we weren't trying to manipulate the system. Long story short, we still have coverage at a good price. Having Fortress as an agent has been a pocket and life saver! read more

Tim is so great to work with! He found a car insurance policy which fit my needs and fit my budget. Tim took the time to explain the benefits of my policy and scheduled a conference call to help me cancel my old policy! I really feel like he was looking out for my best interests. I feel very confident knowing I have someone close by to call if I have questions or need anything versus having a policy through a website. Another huge plus for me is that he is an Endorsed Local Provider with Save Ramsey! Thanks Tim and team! read more

Chose fortress management over State Farm because of the savings and feel I got from speaking w representative (personal feel). Have NOT been disappointed - quick, easy, and honest communication with anything and everything. Used my insurance agent for both house and car insurance while in Iowa. Because of great service and trust, decided to stay and work w my insurance agent at this company even though I had to move to a different state. Highly recommend. read more

Tim Hibbing can't be beat! We requested mortgage insurance quotes from Tim late on a Thursday night and received them early Friday afternoon via email with a very kind and personalized note. Not only did Tim find an exceptional rate for our new home, but he was able to cut our monthly car insurance bill in half by bundling these plans together. We are very thankful for Tim and the ways he went above and beyond to serve our family! read more

I have full coverage on my vehicle. This winter, I had a very unusual accident. I was cited, but I don't know why the vehicle in front of me wasn't moving. I looked at the traffic in both directions and when I looked ahead again, I hit the vehicle. Fortress was very helpful, guided me through the repair process and eliminated that part of the stress. My vehicle is now repaired and it's behind me, thanks to their help. read more

I found this company and Tim Hibbing through Dave Ramsey's ELP's. They were the first one listed and I emailed them right away. I got a response super quick and we started the process. We communicated through email and there was no confusion. Questions were clear and it didn't take long form Tim to find me the best quotes for Auto and Renters Insurance. So happy with my experience and highly recommend! ~Emily Olson read more

Tim and crew have been absolutely wonderful for all our insurance needs and questions for the past few years. Don't know what insurance needs you have? Fortress will help with an honest approach. Not sure if you should file a claim? Fortress will guide you through a decision-making process without biasing you toward a certain choice. Our family has nothing but positive things to say about this group of people. read more

The staffs at Fortress Insurance have your best interest in mind. Tim Hibbing listened carefully to my concerns, checked on the possible policies that would meet the types of insurance needed, and then recommended an excellent policy to replace my old one, at a lower annual cost! Why wait? Call Fortress Insurance and see how they can meet and exceed your current insurance needs. Mark S read more

I've used Fortress Insurance Services since moving to Iowa almost 9 years ago. Tim and his team have always handled every aspect of our insurance needs with expertise and professionalism. All I need to do is shoot them an email when our needs change, and changes are immediately addressed. I highly recommend Fortress Insurance Services for all your insurance needs! read more

I have never worked with an agency that was willing to go so out of their way for me! I needed to price both car and renters insurance and I was able to decrease the amount I was paying and get better coverage!! I'm so so so happy I reached out for their help and I can't wait to keep doing business in the future! If I could I would give them more than 5 stars! read more

Tim and his team have served our family for years. Even when we moved across the state, I was glad that we could count on Fortress to stick with us. Recently our roof was damaged and I hit a snag with the insurance provider. Tim called and asked how he could help. Within one day the problem was resolved! SO GRATEFUL for these guys! read more

A team that works for you. I am a tough customer, I ask lots of questions. Fortress has answered each one, gone to bat for me requesting and updating information with the insurance coverages. Very pleased, they have great communications and I would recommend them (already have) to friends and family. They EARNED the 5 stars! Ed read more

I had the best experience with Tim. It's refreshing to actually be able to speak with a licensed professional in the age of doing everything on the web. I think it makes spending your money much easier talking to a seasoned agent. Everyone should have a Agent like Tim. Kudos to my wonderful cousin for referring him to me. read more

Excellent service, communication and they were very patient with the whole process. Never pushy or tried to force my hand into anything. Just open and willing to make sure I was assured of what I was doing was what I wanted not them. I would do it all over again, just not take so long. They are great! read more