Spending several hectic weeks of auto shopping was insane. Even though I was able to obtain several…read morecompetitive quotes leaving State Farm with a Bronze medal, I decided to choose State Farm's quote because of Jake's commitment, consistency, and the family-like environment. When I was finally able to pick up my car in Dubuque, IA on 12-12-25, Jake called me to reassure me that even though I was covered through my present insurance co. that he would send me on my cell the (pdf) of my new State Farm proof of insurance cards. After my 3 hour drive back home to Nevada,IA, I was able to print them as promised. POI cards from State Farm were now in my glove compartment that very same day! Amazing . Please recognize Jake for his Outstanding Customer Service Semper Fi ! Sgt. Sano USMC retired

Excellent service from this agent with competitive pricing…read more Allie worked hard to help us with some out of the ordinary coverage

Tim and his Fortress team are incredibly easy to work with. My wife and I are moving and it was…read morerecommended we call Fortress Insurance Services. What a great tip! Setting up our new insurance was easy, and we are saving a bunch of money to boot. Also, it's nice knowing Tim and his team are in Ames. They've lived in this community and know what it's all about. I find comfort in that. Give Fortress a call, you won't regret it.

Fortress has been so helpful through all of our claim processes! They have only been a phone all…read moreaway to answer our questions and help guide us! Thank you so much!

I moved to Ames Iowa few years ago. I found this insurance company. Angela is very professional and…read morevery knowledgeable. She is very friendly and a nice person. Easy to work with. She calls you right away when she knows you need her. She also hep you to understand the detail of what the plan is and make sure you can save money too. When I had a small claim It was easy and get the check fast. Thanks Angela.

You hire an insurance agent to walk you through the process and make you aware of what the policy…read morecovers and doesn't cover. They are supposed to make suggestions and offer options based on your needs. DO NOT expect that here because that is not the practice of this agency. The goal here is to charge the highest possible premium for the MINIMUM amount of coverage. The only thing that they are interested in, is cashing your check. And then when you suffer a tragedy, you find out that none of it is covered. NONE OF IT! Do yourself a favor and get coverage from an agent/company who isn't only interested in collecting your money and never paying a claim. The BIGGEST MISTAKE of my life was buying insurance from the Angela Laughlin Agency.

Had great experienced with the staff at Scott's office. They are friendly and make sure that you…read moreare understanding what you are paying for. They make recommendations on areas you might be lacking, but don't push you to the point of being uncomfortable. They make sure they are looking at all discounts available and getting you the best value for your dollar. Might not be the cheapest, but you get what you pay for!

I dealt with agent Carter, had health issues myself so told to call another time. He is not pushy…read morelike some agents. He got coverage and roadside asst. for my budget. Great personality and works for you. Just can't say anything bad, great guy.

Our family has been with Pat Brown State Farm for at least 30 years. They are always easy to call,…read morequick to help and answer questions. I especially appreciate that she explains if there are any changes in the insurance realm that will affect our premium. She has always gotten us the lowest premium for the best coverage.

Great help this morning with Aaron's assistance! I always…read moreappreciate the excellent help and guidance found at Pat Brown's office whether in person, on line or in the office.