Last week i called ahead to Affinity CU where I have had an account for years to see if there would…read morebe any problems depositing large checks, they said no it would just have to be approved by management. I went directly there and tried to deposit 2 large checks in my account that I have had for years and they denied them saying they would bounce?? I said I was told a manager could approve them. Wasn't offered a manager. Their loss, went to GreenState CU opened a checking, saving and money market accounts there without ever being a customer before. Asked them why they were able to cash the checks and Affinity wouldn't. They said they had no idea because they were both certified checks so they couldn't bounce. GreenState made it very easy and now they get to hold on to my money. Thinking about getting a CD there too.

I'm really at kind of a loss for words on how I really want to start this review, and its because I…read moream still flabbergasted at what I just heard the loan officer just tell me over the phone after him and I had been dicussing a loan for me that would allow me to not only consolidate several items into a single, and even smaller payment which wasn't even something that I was really trying to do. My purpose was to make a few improvements around the house to make our quality of life much better. And secondly to purchase several household appliances that have gotten older and outdated and broke down recently on us. Then the final thing was to ensure that my family had enough available cash on hand to handle a move to another suitable house to rent because where we currently live has been taken over from the wonderful landlord that we had, to a very obnoxious and highly spoiled brat of a son who's only ambition seems to be making as much money as he can and as fast as possible by selling off all of the tools, equipment and items that his father worked hard for his entire life and not even bat an eye while doing it. Anyways he discussed this loan with me in detail all morning and I sent him everything he asked for and I offered the single most expensive thing that I owned outright which was my 2008 Chevy Colorado 4 door Z71 4x4 with only 130,000 miles and in excellent condition inside and out as collateral for the loan because my credit score was less than desirable because when you are looking for a place to live each and every application that you fill out and turn in costs you an application fee and what you are not told is that every place will take your money, and then run your credit report and most likely select the first person who is qualified and happens to walk through their door at the right time. Then, after a month or more of applications you find out that not only has your credit score taken hits from each place checking your score, but you are steadily losing money from paying for the application fees that are hitting your credit score soo hard that it will very shortly become so low that you can't fill out any more applications because now you don't meet the lowest credit score that you can remain elegable to rent a place. All because of nothing that you did financially, but because your score is getting checked. So you are penilized very bad just for looking agressivly for a decent place for your family to live. Anyways, this low credit score that I didn't cause, and somehow the fact that my truck is a 2008 and I have several credit cards that I use and pay four times the lowest monthly payment on every month. The manager for Midland Credit Union in Urbandale Iowa where I have been a member for close to 14 years now and have had 3 successful loans with and have paid off for various things. Is treating me like Im not even a member. And the discussion that the loan officer and I had was for loan spread over 4 years for $12,000 using my truck in excellent condition and tons of aftermarket parts and equipment everywhere just needs to be run past the manager and it's go time. I am feeling a little anxious, but very confident about everything because the loan officer valued my truck out at pretty much the $12,000 mark that I was asking for in a loan. Now after several minutes of nothing I finally get a call from the loan officer and he is still sounding pretty upbeat over the phone soo I'm still in good spirits about the loan. He begins to tell me that the manager has informed him that she thinks that my truck is too old. And that it has too many miles on it. Then for the grand finale.... she tells him that that very maximum that he can offer me as a loan using my pickup as collateral and valued at right around $12,000: is absolutely no more than $5,000. I have no response because I am waiting for him to say that he is just messing with me..... but he's not and is trying to convince me now that it's still a good deal. And I still don't say anything right away, because if I did it would have been really loud and full of a lot of very colorful words and I wanted to talk to the manager at this point because why am I getting treated this way after 14 faithful years with Midland Credit Union and 3 successful loans, some for exactly what they were offering me, but without collateral. And I just sit there on hold for a long time with no manager explaining to me why exactly I was being treated worse than I ever had at any financial institution ever. I really needed to understand why I only qualified for a $5000 loan but you wanted my truck valued at $12,000 as collateral. And the manager would not come to the phone for whatever reason. Because apparently she has been the manager there for awhile now, but I know for a fact that her and I have not met face to face before and we had not history or issues with each other. I waited for probably longer than I should have for her to get on the phone. She didn't

This is a great credit union for really anything. They have awesome employees who love giving back…read moreto their community, are always friendly and helpful, and are consistently working on new improvements to make banking even easier for their members. It's a pretty quick and easy process to get a loan, set up a new account, and do a balance transfer. The location is decent being between home and running errands. They even have a fun TikTok page now. Overall I've had great experiences here and look forward to banking with them for a long time.

CROOKS! Between our four accounts (me, wife, and children) they took nearly $400 from us. Here's…read moretheir plan of plunder. 1) Fine us for paper statements and paper notifications. 2) After we no longer get paper notifications and statements, they tell us that IF WE HAD LOGGED INTO OUR ACCOUNTS that they're gonna start charging $10.00 per month because of lack of activity. 3) Why should we log in if we don't have any pressing need. 4) They drop our accounts off of the online system, so we can't log in anymore, now we have to call in and wait 45 minutes per account to get our logins renwed. 5) After a long time of getting their alienation and finally biting the bullet and wasting all sorts of time trying to get new logins, we finally realize they've taken around $100 per account from each of the four of us. ANYTHING FOR MONEY NOW NOW NOW: CROOKS!!!!

Have dealt with premier for 2 years on two separate car loans. They have been way better than you'd…read moreexpect a bank to be. But today I called and had about 10 dumb questions and Jessica J in Sioux City office was very kinda and patient! I don't leave reviews often but she was so nice and helpful I just had to! Thank you!!

I've always had great service at this branch and with GreenState in general. They are always…read morepolite, friendly, professional, and quick to service on whatever my needs are. They have assisted me with basic deposit and withdraws, cashier's checks, notary services, car loans and mortgage refinancing.

Had nothing but good treatment at this branch, from a home loan to daily banking needs. Would…read morehighly recommend

I make deposits at all of the Bankers Trust location for the business "aka my money maker." This…read morelocation in Grimes definitely have the happiest tellers of all of them. I go a little out of my way to get to this branch, but worth the drive. They are always smiling, very courteous, and help any way possible. When I can't make it they notice I've been dropping deposit at other branches. Kinda makes me feel special. Which I'm sure they do for all of their customers!

This business has been very helpful and they are very knowledgeable. When I need to change…read moresomething they are on it right away. I really appreciate doing business with this company and their employees

Margo and her team have given me great service. Whenever I have had a question. they have either…read moreanswered it promply or found the answer in a timely manner. I have recommended friends and family to Margo.

If you have a checking account, this is the place to get a little help till payday!! Take a current…read morepaystub, current bank statement, check from your bank account, current ID, and you can possibly borrow up to $445. They are very personable, quick and efficient! They help when no one else will! Thanx Payday!!

I don't like to leave negative reviews, but I am so disappointed in the service -- or I should say,…read morelack of service -- we received from this agent. Several phone calls made during regular business hours went straight to voice mail. Even though I left a message every time no one returned my call ... ever. Frustration to the max!

Ben is great! Right after reaching out to Ben he had car insurance, renter insurance, and home…read moreowner insurance quotes for me. Not only did he get the quotes to me right away, I saved money on my insurance. He's also been great with follow up and communication. I highly recommend him!