From start to finish this was an amazing experience!!!…read more Chandra was fantastic, super patient with me having no idea what I wanted and hit the nail on the head with her design. She wasn't pushy or salesy at all... just super helpful. Hector was our installer and he was AMAZING! He showed up on time, was quick but worked his butt of and went above and beyond to make sure everything was perfect! We are so thrilled with the final product!

I hired Closet World for a custom pantry remodel. The design was approved and signed on 11/20/25,…read moreand we paid approximately $6,200. Installation was scheduled for 12/4/25 as a one-day job, but it extended into a second day (12/5/25). During installation, the crew demolished our existing pantry shelving before verifying that the approved design would fit. After demolition, we were told the approved design would not work. Rather than stopping and revising the design for approval, a smaller, different system was installed without a written change order, resulting in less shelf space and reduced functionality than what we signed for. When these issues were raised with management, the response was dismissive and unprofessional. Instead of addressing the core problem (that the approved design was not delivered), the manager repeatedly minimized the issues, shifted positions, and treated reasonable requests for correction as unreasonable. The tone and lack of accountability made an already frustrating situation worse. Additional concerns: * The installation was not completed as represented * Certain components were left unresolved * No itemized pricing sheet was ever provided, despite being told this is standard * Partial credits were offered, but the company refused to both fairly adjust the price and complete the work After multiple good-faith attempts to resolve this directly, the matter is now being handled through the credit card companies and regulatory channels. If you're considering Closet World, do not allow demolition until fit is fully confirmed, and make sure all changes, pricing, and approvals are documented in writing before work proceeds.

This is review to praise Sophia (our closet designer/salesperson) and Erik & Luke (the installation…read moreteam) who worked on our upgraded Preston closet. Sophia designed our DREAM CLOSET! Glass doors, shoe shrine, hanging spaces for long dresses, plenty of drawers, jewelry drawers, and tons of shelves. Our closets are 10 feet tall, and they are a whole room in themselves. The color we chose, with Sophia's help, was Fawn. It turned out perfectly, because it is a near match for our other cabinets in our home, including the kitchen, bathroom, and laundry room cabinets. Gorgeous closet and absolutely a beauty to behold. Erik and Luke from Penmarc Inspired Spaces installed the Preston closet. They arrived early at our home, were very professional, and did an amazing job installing the Preston. They were extremely prepared and executed the project well. They understood the vision, and were able to put together my dream closet. They even finished the job early, taking only 2 days to complete the install although they were scheduled to complete it in 3 days. My husband knew they were perfect for the job, because the first thing Erik did was tape the plans and renderings on each wall, so he and Luke had visual guides for every space. Very organized, thorough, and efficient! I had such a horrible experience with my Elfa closets (another Container Store product) being installed by Ace Hardware, that I was going to cancel my Preston order. I am so thrilled that Sophia helped me understand that the Preston install would be different, as Penmarc's team truly knew what they were doing. They have worked on Preston and Elfa closets for years. If only my Elfa closets had been installed by Penmarc, Erik, and Luke! It would have saved me a lot of stress, frustration, and heartache. Kudos again to Sophia, Erik, Luke, and Penmarc Inspired Spaces. I will definitely be a referral source for the Preston closet and Container Store.

We were in desperate need of a study duffle-like bag for our food stuff to be carried by pack…read moremules. We knew we wanted something waterproof and very sturdy, but that's about it. We stopped by The Container Store, hoping they had something duffle-like that would be suitable for that purpose. The store itself was pretty empty when we pulled up, so we had a couple employees that were extremely helpful! We couldn't track down the desired duffle bag we saw listed on The Container Store website, but the employees led us around the store to look at a handful of options. They even pulled the bags out of the packaging so we could have a better look, given we had some specific requirements in mind. We traveled from one side of the store in search of the perfect bag, and we eventually found one! It held up pretty decently on the total 16 miles haul by mules. I don't often stop by The Container Store in my hometown, but maybe I should considering how delightful the employees were at this one!

We had a wonderful experience with Custom Closets from beginning to end and highly recommend them…read moreto anyone looking for a custom design project with fair, competitive pricing paired with exceptional customer service and communication. Our first major interaction was with Kyle when we visited the showroom to design our dream pantry. The showroom itself is beautiful and filled with inspiring examples that really help you visualize the possibilities for your own space. Kyle used an impressive design program to create a 3D rendering based on our ideas, and it turned out exactly how I had imagined. He was incredibly patient as I asked for several tweaks to the initial mockup until everything felt perfect. My husband and mother were with me, and Kyle made sure to include them throughout the entire process. Kyle is not only highly charismatic, but he truly exemplifies exceptional customer service--something that feels increasingly rare these days. He is kind, patient, personable, and has excellent sales skills without EVER feeling pushy. All of this made it easy to move forward with confidence, knowing we were in great hands. Their stellar reviews already spoke for themselves, and the design experience was truly the cherry on top. On installation day, Ronnie took great care to cover our floors and keep our home as clean and organized as possible throughout the install. He was incredibly kind, communicative, and highly professional. I always make a point to mention in my reviews whether I felt safe with workers in my home, and I felt completely safe with Ronnie. That is incredibly important to me--working with a business where women can feel comfortable and secure having workers in their home. He completed everything in just two days, and as an added bonus, he noticed a leak coming from one of our washer hoses when he pulled it out from the wall. The hose was rusted and corroded, and we had no idea there was an issue. Because he took the time to point it out, we were able to replace it before it became a much bigger problem. We truly appreciated that extra level of care, especially since he didn't have to mention it at all. We could not be any happier with our pantry/laundry room!!! If only I had taken some "before" photos of our tragic former pantry, so that I could show what a true, magical glow-up transformation that this remodel has been! THANK YOU so much, Kyle and Ronnie for being fantastic and making our dream pantry come to life!!! We have future projects we want to do down the road and we will 100% be using Custom Closets again!!!

Had such a great experience the first time so we used Custom Closet Systems again. Esmeralda helped…read moreus with the measurements and designs and sent us 3D imaging with pricing within a couple days. Booked asap and they were able to come sooner than expected. Jason showed up on time and did a great job putting it together for us. Highly recommend!

Oh my gosh, there is so much to say. Chantal, the designer, is fantastic! She listens to what you…read morewant, shows you how to accomplish what you want and need, and the final product is fabulous! From start to finish, communication was excellent, which I truly appreciated. You can't go wrong using Closets Las Vegas for installation of your closets. Give them a try and BTW they also have window coverings, etc. Super company to work with!

Chantal was knowledgeable and patient. The team rushed our order and it was installed…read moreprofessionally. Duke Kimhan

Hands down - the BEST! Worth so much more than their fee. I…read morefeel like a new person; grateful to be able to pass on all the things I don't need anymore. If you're thinking about it, then it's time. Thank you Natalie!!!!!!! So many moves, never enough time, and 15 years in storage meant there was barely enough room in a 3car garage for the car. Natalie and her team blew me away - in a good way - they emptied boxes, organized shelves, rented a truck and delivered donations to Savers and now my garage looks great! It's like magic! In those two days, they also organized my pantry & disposed of out of date products, organized under all 4 sinks - kitchen & 3 baths, & organized my kitchen cabinets, removing items I don't use anymore.

Amazing! Amazing! Amazing! Have you ever said, "Oh, this…read moreis easy. I'll get to it. Maybe tomorrow?" Well, those were my excuses on my new office. Boxes, boxes and more boxes. Photos galore and every time I started I would see a photo, I'd sit and reminisce and Bam! Nothing done! Well enough was enough and I called "Get It Together ". What great Customer Service and a fabulous job of organizing! Highly recommend. A+. Thank you Natalie! You are a Life Saver

A Life-Saver Organizer Highly Recommend!…read more I recently hired Amber to help unpack my new home, and she truly took the burden off my shoulders! From the moment she arrived, she made everything so much easier and less stressful. She started by organizing my bathroom, labeling everything neatly, and making sure every item had its perfect spot. It was so refreshing to see everything in place and easily accessible. Then, she tackled my closet and did an amazing job! She organized everything with incredible attention to detail, creating a system that makes getting dressed a breeze. Thanks to Amber the whole unpacking process became far more manageable, and my new home is now completely organized and functional. Her professionalism, efficiency, and eye for detail were beyond impressive. I highly recommend her services she truly transformed my space! Amber is very personable. She has sent me text messages sending me helpfully organizing tips and suggestions. She even bought a few items and brought them to get the process started faster. (In which I reimbursed her). Overall her prices are very reasonable and I already have referred a few friends over to her. I will be booking her again! Thanks Amber!

I highly recommend Amber! The Organizing Fairy. I just moved into a new condo and she helped me…read moreunpack (I wish she would have helped me pack) I had 25 boxes and multiple trash bags of clothes. She did my pantry, bathrooms, closets. She helped me make sense of where things should go (plants, lamps, art) we got it all done in one day. If you're someone who likes things organized and thorough I would hire her! I wasn't worried about the price because she getting it done! I'm definitely going to have her organize my business next.

What a wonderful experience it was to obtain the help for…read moredecluttering my Apartment. Design & Order visited me for a preliminary meeting explaining their 5S concept and fee's clearly and simply explaining the whole process and LeiLani answered all questions. It was a very professional presentation and easy to understand. The best part is seeing how they get right to work and start cleaning and decluttering area by area. It was an awesome experience. I highly recommend them and i will be hiring them again to continue the process elswhere within my spaces. If you require decluttering and design as well, this is the company to use. I am extremely happy to have used them. Best Charles

I am a new mom and needed a wardrobe overhaul and organization for my child's things too. I saw a…read morecoupon deal with Living Social and decided to use it. It was a free consultation and the first hour free. The initial consultation went well we examined my space and she made suggestions on what to do and even when I was getting ahead towards decoration she let me know the steps that needed to happen be fore that, We scheduled then rescheduled a date for her to return to complete the project. The day of the actual cleaning they organized everything into four piles. Keeps/ Toss/ Sale/ Donate. they organized the closet space, the office space. They had a very cheerful personality while doing it and were fun to work with. The project ended sooner than expected, they were so efficient with their time management. I will definitely be using them again for a scrap booking project and maintenance in the future. -MM

There something about coming home from work and you immediately feel relaxed to a organized…read moreKitchen! Liz, Kathryn and Erin were amazing to work with!! I'm a busy working mom and no matter how many bins I buy if it's not categorized correctly it's pointless. Thank you to redefining spaces!! Yourcategorization, system and bins makes it easy for my kids an I to maintain ​

I wish there were 10 stars instead of 5 because this service deserves 10. Liz Kelly is AMAZING!!!…read moreI hired her to help with my office and laundry room and it was the best money I have ever spent! The amazing thing about her and her process is that it taught me not just how to organize but to STAY organized. My spaces have maintained order for 6 months now. I loved her so much I had her come back and do my garage. Then my husband caught on and had her do his office! Now my extended family wants her services as a Christmas gift. You won't regret this!

Very good at what they do organized my entire home and office space. Definitely will use again in…read morethe future. I had so much clutter

From the owner: Dreams of an organize home or offices; we specialize in space planning; getting rid of clutter…read more Enjoy more clean and organize environment. A more organize home or office. We value our clients time and we strive to meet and deliver quality & exceptional service.