Came here on a Saturday afternoon and had the most lovely experience. The staff are incredibly kind…read moreand super attentive. The store was relatively busy but trying on and checking out was quick. The inside is super tidy as well and they can take your shoe size if needed. The lovely staff make it easy to shop!

I normally HATE shoe shopping! However, Stuart made it not only bearable but very informative and…read moreproductive. When I came into the store, he immediately greeted me and took me to the foot scanner. He verified the results and made appropriate suggestions for shoes that would best match my goals and exercise regimen. Stuart also suggested appropriate socks. Overall, this was a great experience.

Fleet Feet Upper East Side is my annual go to shoe store for my workout shoes. Amaury was so…read moreexcellent listening to my activities walking and suggesting I stay with the shoe brand and style that is currently working out well for me. He was attentive, professional and I was out of there in no time. I find Fleet Feet to be no pressure shopping and decision making. Amaury also told me they donate or recycle old shoes. I'm very very happy to have that information. I'll definitely bring my old shoes back here. If you liked shopping at Jack Rabbit you will enjoy shopping at Fleet Feet. They have a rewards program too but I don't buy that many shoes! I am wondering about a commuter tax added to my purchase. I'm definitely going to ask them about that! Never heard of that before!!

I like this location better than Columbus circle flagship because it's more intimate. Brian was a…read moregreat, I received a high tech foot analysis and found out I was wearing the wrong size shoe then purchased my Brooks. It's not a transactional sneaker shop like the generic ones you actually learn something about feet here!

I have purchased several dozen Arche shoes, sandals, and boots over the years--from the New York,…read moreLondon, Paris, Bordeaux, Barcelona, Madrid, Rome and Florence. I would have said this was a good brand until I found out that Arche shoes can die! Here's what I was told: "Some of our shoes are made with Lactae Hevea soles, which come from hevea milk--a natural material that provides incomparable comfort and elasticity to those wearing Arche shoes. If the shoes are stored in a non-ventilated area and not worn, the hevea milk 'dies' and begins to dry, which causes the cracking effect you are experiencing." - Catherine All of my shoes are well ventilated and carefully taken care of, yet only Arche shoes has suffered sudden death. I never saw any warning about this at any of the stores I visited. Do you recommend I organize an Arche shoe burial service on social media?

I normally buy my Arche shoes online. The color and size I wanted was unavailable online, so I…read moreemailed Arche. The response from Arche NYC was fast. The manager help me get what I wanted. Delivery from the NYC store was quick. GREAT SERVICE !!

My feet are wimps. I can wear shoes for some time and be fine, then BAM I get blisters. It sucks to…read morebuy shoes for myself. However, Clarks is now my go-to brand for comfortable footwear. I now own waterproof sneakers, snow boots, oxfords (in two colors!) and sandals from this store. At first glance the price may turn you off BUT your feet are important. If your feet hurt, you will NOT be happy. You get what you pay for in this case for sure. The sales are usually pretty good and every time I come in the employees are very attentive. They also have a good selection of children's shoes, socks, and wallets. I love Clarks!!

I love the Clarks brand. However, as a loyal customer it's…read moresad that they make a sandal you have to throw out after 1 year. I bought my first pair of cloudsteppers in Summer of 2024, same style as picture in blue with the same issue. The sole cracks after 1 year. On 7/27/26 I bought (2 more pairs of Cloudsteppers, 1 in blue (again) and 1 in beige (see picture) I threw the blue pair out and will have to do the same for the beige pair. I have problem feet and need a comfortable sandal, especially given the fact I take public transportation in 2 states. The comfort of my feet are paramount. I bought all 3 pairs from Macy's who this year gave me a break and I had to buy another brand, I bought TEVA. They are comfortable enough but not a cloudstepper for sure. I called customer service for Clarks's filled out a contact sheet with a picture of their defective shoe. Clarks customer service will not at the very least stand by the brand to offer me a discount at the very least if I were to purchase from them online. That I told them is poor customer service, that they don't stand by their brand if not bought from their direct store or online.

DSW is great for certain sizes of shoes. My daughter has small feet and really makes out great…read morebuying shoes here. She also has the rewards program discounts. Yes folks she buys a lot of shoes!! As for me I've gotten lucky a few times. My size shoe is very common so frequently sold out. I've given up and just go elsewhere paying full price. If you love shoes I recommend you shop DSW and definitely join the rewards program!!

This is one of my favorite DSWs and the first location I have ever been to apart from the one in…read moreUnion Square. This one has many levels with escalators and elevators for the handicapped. I love how they carry many different brands of sneakers, sandals, flats, and boots. I have been a DSW Elite member as long as I can remember. Shoes are at a discounted price compared to the original retailer, which is what is so good about coming to DSW! They also have many perks and offers almost every day! I know they always have good perks like a free canvas tote bag or book bag if you buy a certain amount of shoes. Many discounts when holidays are near and a 2X points accumulator offer on certain days. The shoes are self serve and have many sizes stocked up for you to grab and try. You don't need to ask for a stores associate to get you a pair and they have many stools with mirrors for you to check how the shoes go on your feet. They also have those used once socks if you don't have socks. I recently bought a pair of 408 new balance sneakers in white and blue and they look amazing. Thankfully I bought them in the store because they were sold out online! They also got some cool adidas styles that in fashion. Many different types of flats they carry that are geared towards business casual. I could never stop coming here and will come here for the rest of my life!

I Love this shoe store, I Love Mephisto Shoes! Great Style in a comfort shoe! They are made very…read morewell and durable! The sales people are always very helpful. I never thought I'd find such great shoes again after 'Turnpike Comfort Shoes' in Queens closed! I have been more than pleasantly surprised! If anyone would tell me I could wear 'sneakers' for special occasions, I would not had believed it. They wear so well, I am so happy with all the pairs I purchased!

I was shopping for a suit...I was window shopping in a store next door and stumbled across…read moreMephisto...I decided to walk in...I am so glad I did. Ahmed was so helpful...courteous..knowledgeable....I told him what I was looking for...dress shoes...I have wide feet which makes shoe shopping difficult. Ahmed guided me through what they had in stock and found me the the PERFECT shoe. I will definitely be back!!!!

I ordered under armor tennis shoes and got dr scholls sent instead, I ordered off of Amazon. Plus…read morethey kept putting off the order

Caring service here. Very nice shoe store. I've bought many pairs of shoes here. This store is a…read morestones throw fe the subway, both at 59th street and Lexington ave and 63rd and Lexington.

I was in the area to visit Alice's Tea Cup & stumbled into this location, I used to shop them in…read moremidtown east but that location on 36th street closed. Well this location blows that tiny store away, so much more variety and options! They have expanded their accessories & clothing variety vastly. So many cute dresses and blouses. I ended up purchasing some cute stuff for Coachella & the sales people were very knowledgable & fashion-forward. I was even offered a drink or glass of water from their new flower wall bar. Check this store out it's really cute!

So, firstly, I want to say that this place did intrigue me, and I am VERY picky when it comes to…read moreshoes. Because of this, I will give 2 stars. Now moving on to why 3 stars have been knocked off.... The customer service here is absolutely HORRENDOUS. I was looking at a pair of "creepers" that were absolutely beautiful and was about to ask if they have it in my size when I was rudely approached by a saleswoman (didn't catch her name, but she was in her 40's, I would say), who exclaimed "Um, that is our display!!! You can look at those shoes here!", as she waved her hand to a shelf. Her tone was so horrible that even her colleague, who looked a little younger, started giggling and smirking. I immediately walked out, took three steps down the block, only to think to myself to go back and let her know that I did not appreciate her statement, her tone or the way she handled herself in any means with an interested customer. When I did, she quickly put on a fake smile and passive-aggressively stated "Okay, have a nice day!", as she exaggerated a wave at me, with her friend trying to hide her laugh. Pretty sure I graduated high school years ago... It's unfortunate for the store to be represented like this because my friends and I have been coming here for a while because it's a nice shoe store that is right in our neighborhood. But after this incident, we will all be taking our business elsewhere...