I've been using them for pool service for almost 3 years now. They have been honest & reliable…read moresince day 1. Scheduling conflicts happen. But they've always kept their word and my pool hasn't been dirty since I've been with them. Not once have I had a guest issue regarding the pool. And if I need a repair...heater pump timer... drop an email and boom a call followed by repair in a timely manner. Thanks You for keeping my pool clean & blue year round!!

After having several frustrating experiences with other local pool companies and I am so happy I…read morefound Downtown Pools! I have used them for over a year and they are great! Extremely professional, helpful and reliable. They not only clean my pool but regularly check the equipment and make expert recommendations to maintenance as needed to maintain the pool system working efficiently. Cary and Ed are great to deal with, and the weekly staff that comes serves the pool is always very professional and get along great with my dog. Highly recommend for anyone looking for Pool service.

Brandon who cleaned our pool was very knowledgeable and thorough and we really appreciate him. so…read more job.

Wow I can not say enough about how professional and caring Ron is. I have found Right Way Pools via…read moreGoogle search. Met with Ron he did a beautiful 3d rendering design for my pool. He answered all my questions, helped me find good contractors for my other projects like the screen enclosure. I run a business and deal with business owners all day, I have never seen a company as honest and caring as Right Way Pools. I will recommend them to all my family and friends

From start to finish, we could not be happier with the services provided by Riteway pools. AS i…read morecontractor we depend on our sub-contractors to deliver and they really do in every way!

Regular pool service with occasional upgrades, ie pool shock, salt conversion, etc…read more Val is great, always responsive and incredibly knowledgeable. I appreciate Val because he always explains why he's recommends certain things when I ask. I've recommended Val to neighbors and friends and will continue to do so.

Family Pool Cleaning is the best most dependable and reliable service and is fair with the price…read morefor all the services provided!!

Stay far away from Ashley Pool! Easily the worst pool service I've ever dealt with. The…read morecommunication is absolutely horrible--you can't speak to the person actually cleaning your pool, and when you call the main number, you're stuck talking to Sophia, who is not only uninformed but also extremely rude and unprofessional. My pool turned green MULTIPLE times while using their service. I spent a fortune trying to fix it, and instead of helping, they just kept charging me more. Zero accountability. Since switching companies, it's been a complete turnaround. The new pool cleaner actually communicates with us directly, explains any issues, and takes the time to do the job right. My pool has never looked better--no more green water, no surprise charges, and way more attention to detail than Ashley Pool ever provided. I can't stress this enough: avoid Ashley Pool at all costs. Total waste of money and constant frustration.

I've left a couple of messages in regards to my green pool water, after he advised me that…read morereplacing values would work and to run filter for week a straight. Pool is still green, no response to my messages or calls had them for about year, very unprofessional not to at least let me know they quit or just don't want to continue . I do not recommend this company so disappointing.

Back against using Blue Water Pools, this time to refinish our pool which was in bad need of an…read moreoverhaul. I checked around with a few companies to get prices and see portfolios, but since I used Blue Water previously with great success, I decided to go with them again. On the first day the team showed up as expected and got right to work. The guys worked very hard throughout the entire time they were on site and progress was quick. They kept us informed about what was going on and were excellent with communication overall, which I appreciated. Most importantly, the pool looks fantastic. We went with Diamond Brite Super Blue and it looks absolutely amazing in contrast with our new gray pavers that South Florida Paver Pros did. I have to say I'm very impressed with everything. Definitely check out Blue Water if you are in need of pool finishing or any kind of serious pool work. They have consistently delivered for us over a number of years and because of that I give them my highest recommendation.

I would give Bluewater Pools zero stars if I could…read more I hired Bluewater Pools to redo my pool Diamond Brite in November 2024. Less than two years later, the blue accent tile on my pool steps is already failing and coming off. In my opinion, that is not normal wear and tear for pool work that is this recent. I contacted Bluewater Pools about the issue and received a call back from Kevin. Without ever coming to my property to inspect the damage, he immediately blamed my pool service company and stated that my pool guy must have caused it. I asked what it would cost to repair, and I was told $200. I then escalated the matter to the owner. The owner did send someone to look at the damage, but the response was essentially the same: "This looks like the pool guy." After speaking with the owner again a few days later, I was told the same thing -- that my pool guy caused the damage. At no point did I receive a meaningful written explanation, inspection report, or proof that the failure was caused by my pool service company rather than by an installation, bonding, material, grout, or workmanship issue. The owner then offered to repair the tiles for $875, making it clear that he would not fix the issue at no cost, even though the work was less than two years old and even though Bluewater Pools could not provide proof that their work was not part of the problem. Because I was not satisfied with that response, I contacted two other pool companies for independent opinions and repair estimates. Both companies indicated that the workmanship appeared flawed, especially considering how recently the work had been done. One company even tried to demonstrate how difficult it would be to chip that tile through the water with a pool brush because of the drag once the brush enters the water. I also tested this myself, and it was extremely difficult to recreate the kind of damage Bluewater claimed my pool service company caused. After this happened, I looked more closely at Bluewater Pools' Yelp and Google reviews and found other customers describing similar issues. One Yelp review from another customer specifically mentions tile falling off, grout coming out, and a poor Marcite job after Bluewater Pools performed work. That sounded very similar to the type of failure I am now dealing with on my own pool. I wish I had taken those complaints more seriously before hiring this company. My issue is not only that the tile failed. My issue is that Bluewater Pools immediately blamed someone else, refused to accept any possibility that their workmanship or materials may have contributed to the problem, and then attempted to charge me significantly more to repair work that I believe should not have failed this quickly. I have photos, communications, and independent opinions regarding this issue. Based on my experience, I would strongly caution anyone considering Bluewater Pools to think carefully, get everything in writing, understand the warranty, review their Yelp and Google reviews carefully, and document the condition of the work immediately after completion. Pools are expensive, and consumers should be able to expect that a company will stand behind its work when problems appear in such a short period of time. In my opinion, Bluewater Pools did not do that here.

Normally we don't participate in these types of reviews but because this company's behavior was so…read moreegregious we felt it necessary to make an exception: never, in our decades of pool ownership, have we ever been subjected to such willful and purposeful professional misconduct and neglect! It is unconscionable that we were left with a green unusable pool on multiple occasions, despite numerous calls to the owners. We initially found Dave and Willie to be amicable.. and they responded when called. We were even considering having our pool remodeled by them. We saw a decline in our pool after multiple staff changes. Finally, I watched his employee come in, check the water, throw chlorine and leave. No skimmer cleaning, brushing or vacuuming. I ran after him to ask why no brushing, etc. He got Willie on the phone. Willie said you will only receive chlorine service if there is any rain, etc. this happened 2 weeks in a row. Meanwhile my neighbors received their full service. It's obvious they did not value our business. I finally sent Willie a text canceling our service with them. I never received the courtesy of a reply from him. Since changing companies, we now have a pool that is clear, clean, and usable, provided by nothing more than basic pool maintenance.

Just remodeled my pool with Pyramid Pools Service.. The works , they did everything Diamond Brite ,…read moreBar Stools , Sun Deck . All custom work came out Amazing . I used them for my pool cleaning for years had no Idea they do pool remodels as well. Highly recommend Great Price for the top notch work they do.

We chose Chappy's Pool Store because of their many positive online reviews and because we needed to…read morereplace our pool's salt system. We called and were quoted approximately $1,600 for the replacement. We then visited the store in person to confirm the price and schedule the installation. A few days later, we received a call offering an upgraded model for an additional $400. We clearly declined and stated that we wanted to stay within the price range we had originally been quoted. We communicated this multiple times throughout the process. After the installation was completed, we were surprised to receive a bill for $2,000 before tax. When we questioned the charge, we were told that a better model had been installed. However, we never agreed to upgrading the system. After expressing our concerns, they reduced the price by $100, but we still ended up paying over $2,000 with tax--significantly more than the original quote. Our main issue is the lack of transparency. We were not informed that a more expensive unit was being installed until after the work was completed. Had we known beforehand, we could have made an informed decision.. We had been considering using Chappy's for a future Diamond Brite resurfacing project, but after this experience, we will be looking elsewhere.

Didn't show up twice for quote. Came recommended. Will never recommend. Use anyone else.read more