Two Maids and a Mop have been cleaning my home for around a year now. They are always on time, thorough, and a pleasure to be around. Thanks to Alissa, Bernadette, Jazmine, Reina, Adrianna, Sydney, Kalea, Nicole, Beverly, Rebecca, Iliana, and Chasity for all your hard work! Though we normally have two maids here at a time, last week we got only one, Alissa, who cleaned the house all by herself and did a fine job. read more

Asked to specifically focus on the floors. Large sections were left untouched. Hired based on their suggestion for size of home. Despite being polite over the phone and in person , I will not hire them again for cleaning. read more

I'm a long time client and they do an amazing job EVERY time! My floors, counters, tables are squeaky clean! Nakya, Lelsie, and Alonjadra made it extra sparkling! read more

Paid over $350 for a rushed job. Would not recommend. Was promised a deep clean, it was not a deep clean. They finished in under 2 hours. Received car wash wet wipes? Couch wasn't vacuumed. Shower fixtures not clean. Some parts of the furniture not dusted. Doors and walls not all the way cleaned. read more

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Very thorough with attention to detail. Awesome work! So impressed how much they accomplish in just a few hours. Highly recommend!

I wish I could have written a review on the actual service they provide, but I didn't even get that far. I called this place twice, and both times the people I talked to were pleasant. I requested a custom quote as I didn't need my whole house cleaned, and left my contact info both times. I was told someone would get back to me. Since my first request it's been a week. I made my second request for a quote 4 days ago. Despite that, I keep getting email and text promotions asking me to call about specials. I likely won't be using this service in the future. read more

Do not hire this company if you want a deep clean! They sent two cleaners and I agreed to $418 for 5 hours. My house is generally clean, just really dusty with dog hair from my dogs. I don't have time to get to the usually ignored areas of my home like baseboards, windows, window ledges, doors, cabinet faces, etc. This is why I hired this company, A DEEP CLEAN! The cleaners were here for 3 hours and besides vacuuming, mopping - which actually my floor is super sticky now, and half wiping down surfaces (there is still food stuck on my table and kitchen island) I don't know what they did. I called the owner to discuss and he offered to send them back, ya no, that's awkward I shouldn't have to "teach" professional cleaners how to clean. I mean, they didn't even clean my stove hood!! Like what??? The owner said he would then charge me $283 for the 3 hours they were here, ummmm excuse me what? I live in a small 3 bed 2 bath house and only 2 bedrooms were asked to be cleaned. I said I was good with paying $200 for the job they did and the owner accused me of trying to extort him. WOW. After that comment I just said take your $283 and cancel all accounts. I've included pictures so you don't have to make the same mistake I did. EDIT Responding to the companies response -- You have to be kidding me! I had every intention of paying $418 for a deep cleaning! Did you give me a deep cleaning? Do those pictures look like a deep cleaning?? I wouldn't even go as far as saying this cleaning was worth almost $300 with TWO CLEANERS! I said in my review I wasn't comfortable with your cleaners coming back today. I said it would have to be another day as I was getting ready to leave in 45mins. I don't have time to teach your cleaners how to clean, that is your job. Just admit you do substandard cleaning as a bunch of other reviews state on here! I'm not the only one with this issue. Own it my guy and do better next time. read more

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We've been using Two Maids for a while and have had several outstanding staff members come thru our office. Very nice and professional. Lately (for the past few months) we have been privileged to have Bee and her daughter Jasmine (Jazzy) for our office cleaning services. They have been wonderful and I recommend anyone request them as their service providers. They are happy workers and very personable. You have no choice but to like them. Their attention to detail and thorough cleanliness of all office areas are pristine. We adore them and request them for our offices. James Simmons Vice President, San Marino Roof Co read more

This is an honest review. I really liked their service in the past so that's why I had a monthly subscriptions with them. But things have changed (even though it's the same person) with them. I've been with them for the past 4 years. I had a recurring monthly premium package that I've had for the entire years of duration. I had to skip a month for personal reasons last month, and this month comes around they came and for some reason did not finish the job that they were supposed to do. No mopping on the first floor, no wiping, no vacuuming. Not sure if it's because I skipped last month's cleaning and they are trying to make it up by not spending more time, but I felt this isn't right. I called the main office person (that I've been working with for the past 4 years which we had a good relationships), and he claims that the crew didn't have enough time to clean in "2 hours time limit" and they just left at the dot without finishing it. First of all, this was the first time I'm hearing about a "2 hour Time Limit" in my package (i'm not with a time limited package), because according to other reviews here, I see so many people had more than 2 hours of their cleaning, even 3 hours (even for the smaller houses than ours). Second of all, now he started making things up and lying, like we are in a "dirty" tier of their cleanness standards, like they had to bring down 15 empty soda cans from upstairs, ROTTEN FRUITS sitting on my kitchen, which are completely untrue, because I don't even drink soda and never buy them at all. I buy beers, but i never drink beer upstairs so never had empty cans lying around. Rotten fruits? I have a 2 year old. Would a parent that has a 2 year old leave rotten fruit on their counters? I live with my wife and kid. there is never a rotten fruit, or any kind of rotten food that would just lie around on the kitchen. I feed all organic food to my child and never even feed him something that's past the expiration date for even a day. It's not like our house was in an especially bad condition. We always try to pick up stuff and clean the counters so cleaning crew don't have to worry about putting them away somewhere. Not perfect I know, but my wife and I do it and we still think we deserve to get the rest cleaned because we are paying for it. He started lying and making things up flat out and I couldn't believe what I was hearing. He kept on claiming that our house was so dirty that they couldn't finish the entire job in "2 hour time limit" that I've never heard of in our package, and they are losing money every time they come out to my house. In the past, it's not like they would spend 4 hours cleaning. In reality, they would finish the entire home within 2 hours. Maybe sometimes a little over 2 hours. Now they are saying that they are losing money each time they come out because they can only clean for 2 hours. Excuse me, but I've never seen you guys spend more than 2.5 hours at my house so how is that losing money? If you are losing money because of that occasional "30 minutes", then you should change your business model. There is something wrong with it. As I was speaking with him, It just sounded more and more like they are trying to make up some of the money that they didn't make last month from us since we skipped, but he just kept on making lame excuses over and over again which got me really really hard. Very, very disappointing, especially we had business together for the past 4 years. I understand that everyone is in hard times right now especially with COVID. But dishonesty is not acceptable to me. I've been recommending them to whoever ask us for a cleaning crew because I liked them and their work. Unfortunately not anymore and this one really hurts due to their dishonesty. Sorry, but not recommending to anyone anymore. Good luck. read more

Both Alondra and Jensyn were absolutely great. I am continuing with this service from now on. Excellent job.

The cleaning I received was incomplete. They did not do what was required of them. The cleaning appeared o.k. But not detailed. They rushed out before I even had a chance to check what was done. I was so upset. I was not satisfied completely. The rating I gave them was a 4 with a scale of 1-10. 10 being the highest. * read more

We just bought a home and decided to go with a highly rated cleaning service. We chose the Move In package. The price was fair ($350) and they were able to clean the home when we weren't there. They had great customer service over the phone and the set up was easy. At first glance, the home looked great. However, as we walked the house, there were several cupboards and shelves that weren't even touched (higher shelves). There was a significant amount of dead fruit flies and dust in them. They also cleaned half the mirrors (without moving the sliding door) in one of the rooms. We realized how poor the floor was cleaned (if at all), because our feet are COMPLETELY black from walking over it. This was prior to our move in (because obviously they'll be dust from moving), but still... I highly doubt they cleaned the floor. I'm not sure if the company website over advertises what the maids are capable of doing, but in all honesty... I could have taken a half day and done as well as job as the maids did. This job feels we were one of many homes they had to clean so they freshened up spots that were easy to get to. I was under the impression this would be a deep clean. I've lived on wood floors for 4 years now... and never once has black feet after I walked around. Definitely would not recommend this service to new time home buyers (move in/move out package). I'm sure weekly touch ups or frequent cleanings would be more along the lines of what this company is geared towards. House was cleaned end of September by Jasmine and Renia. EDIT: My wife and I reviewed the package details to make sure we weren't losing our minds. It advertises they clean inside and outside of shelves and cabinets, ceiling fans (which we just checked and ours weren't touched), as well as sweep and mop the floor. But in fine print, it later says they can't climb to clean. Why advertise ceiling fans and cabinets? And I'm sorry, but there's zero chance our floor was mopped. Our feet were so dirty moving in I had to wash them off twice in the shower before continuing to unpack. read more

Always a good experience. I appreciate their thoroughness and they are always nice to talk to. Very pleasant and professional crew. read more

Love this business. Everytime we have a team show up we are are pleased with he reaults. I want to throw an extra special shout out to Bree and Val. I had apologized in advance about my daughter's room...it was as bad as I thought it was going to be for them. THANK YOU Ladies for the extra time you took on that room. My daughter read your note first and sends her apologies! She promises to make sure her room is better in the future. I always look forward to our house cleanings. Thank you SO much for all the TLC. My family and I really appreciate all of your efforts read more

I had a move-out cleaning however, most of the stuff in the kitchen wasn't cleaned at all. I tried to be nice and pointed the issues to the management as I wasn't present during the cleaning. They sent someone out another day however, nothing really changed. Basically no shelves, fridge or stove was cleaned at all. You have a better chance of cleaning it yourself and save $400. Unlike they advertise it seems like they are not using any special/good cleaning products and just have a damp cloth which they don't even use everywhere. They also make you tip the staff DURING booking and not after the service is complete. There is no refunds and upon seeing the pictures I was told "Those stains won't come out" to grease stains on the stove and backsplash, dust on the doors and inside the shelves. And this is supposed to be professional cleaning company. read more

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The two people who came were nice. When they left, the bathroom sink still had stains on it, which we were able to remove later. They also didn't clean underneath some stuff on the counter. We've used other services before and afterwards can feel that it's clean when walking in. Although they did clean, it didn't feel like it was that just-cleaned feeling. **Updated to 5 stars instead of 4. They came again with two different people and cleaned the ceiling fan this time and moved things out of the way to clean beneath it. It felt cleaner overall compared to the first time. read more

I needed to find a new cleaning service. I had a wonderful housekeeper who set a really high bar. However she recently retired and I had been unable to find comparable service. Two Maids were great - on time and did a fantastic job. I like that they send 2 people because it goes a lot faster. (Since I work from home it not easy to not be in the way or leave the house for an extended period of time. ). They were very professional and really took into account my priorities. The house looked great when they finished. read more

This is my second time using them. I had the benefit of a family member doing my home for years. When she retired it was really hard for me to think about brining in someone from the outside. My first visit was great. My second with Jessica & Speshal was great as well. They are timely, courteous , detailed and thorough. I am so happy I decided to try them Don't I travel a lot and it's so nice to not have to spend the time I have cleaning read more

Thank you Bree and Selena for another great service! The ladies always do a thorough job and are very caring with our home. They are gentle with our carpet and are sure to work around the cats! We especially appreciate the care that they take with our daughter's room, moving things around and being sure to dust every inch. They are also always professional and kind! Thank you! read more

This morning I was expecting two girls and a mop.I got three girls. They went to through my home like a hurricane of clean. Each took a room. Each were done in record time but they missed the windows. read more

So this is the third time I use them and I must say I am disappointed. Look at the photo and you will see what I mean. May the manager give me a call on this please read more

Two Maids - Anaheim - The bottom left and the middle of the range stove was not cleaned properly. - Home Cleaning Near Me - Anaheim, California

Booked, gave credit card info, one day in advance. In day of job, no one came on time. I called and was told the crews stuck at other job and I could wait or reschedule. Nope. This is a classic example of how these companies over book or don't prepare adequately for these jobs in the end consumer is left waiting around wasting time and money. I normally don't give out one stars but I'm going to start so that the vendors were on this platform understand that if they create such poor customer experience is there going to be penalized for it. read more

I'm very pleased with the cleanings that were done by Two Maids. I initially just wanted to have my condo cleaned by them - to see if they'd do the kind of job that would warrant hiring them on a regular basis (I'm pretty particular about the details), and the crew they sent over was excellent, so now they're coming once a month for me. I just had my second cleaning and again was very happy with the results. The girls are so personable too and have left sweet notes for me after their cleaning both times. I would definitely recommend Two Maids if you're looking for a cleaning company to use! read more

First time getting a cleaning service for my Townhouse and both these ladies Iliana and Dalia did an excellent job of cleaning my home. I will definitely be booking more appointments with Two Maids and a Mop-Anaheim :) read more

Okay. I felt like I got a good clean, however because I paid for a deep clean and the price of it, I expected more. My living room ceiling fan was not dusted, and some accessible baseboards (top of the stairs, upstairs bathroom) were not cleaned as well. Overall I felt the cleaning was good not great and overpriced. read more

Wow! We had a deep clean for the 1st time and Destini and Bre did the cleaning. ( sorry for spelling wrong) what an amazing job! They created our dog and were super friendly and nice. Our house feels soo clean and looks amazing! I will use this company again for monthly cleanings and ask for the same girls. couldn't be happier coming home to a clean house. read more

Another great clean by Iliana and Brissa!

In response to your reply Brennan: Yes you apologized after I reached out to YOU for the THIRD time after you canceling me with out so much as an email. And that is the point. And then before reaching out you're still sending automated emails to drum up more business but you're too booked to take me? Nah. Sounds fishy. Sounds like discrimination of some sort. And not "integral" at all. The fact that you reduce this to a "scheduling conflict" speaks volumes. Had the first thing you said been, "I apologize for canceling you but we are understaffed," I could understand that. But no. You did not take responsibility for your mistake. You canceled me with no thought, regard, or communication. Very callous in these hard times. You said you did not send cleaners to my house because I am a risk for canceling before. I said yes I canceled but our LAST interaction was me using your services. And when I did cancel, it was done professionally. YOU THEN proceeded to ignore the fact that I had just been cleaned by your company THIS YEAR in JULY and went back to 2020 when I canceled. And you cut me off and interrupted me to say that. So no. This review is not about a simple "scheduling conflict." Yes. These are hard times and in hard times your character should always stand no matter what and yours did. Your review was NOT because of a scheduling conflict. Your review was for lack of regard, rudeness, dishonesty, lack of integral business practices and lack of empathy. read more

I highly recommend their services! Iliana, Val, and Linda were extremely professional and friendly. They arrived on time and started working immediately. The attention to detail was amazing without having to tell them what to clean. I plan to continue using their services and hoping to become a long term client. read more

My husband hired them while I was out of town. Could not tell they had been there except for the sticker on the toilet paper. House didn't even smell fresh. They charged $150 which is what my regular house keeper charges for the whole house every other week. All they did was floors, kitchen and bathrooms. read more

We have our offices cleaned every Thursday morning and Two Maids always arrives with big smiles ready to get the day going. Everyone they've sent have been friendly, fast and thorough. Jasmine and Bee always go above and beyond every time they're here and even this week, they sent a supervisor, Alyssa, over to do a quality check and everything was in perfect order as usual. Not really sure why others would say that the service wasn't up to par, but I think they should give them another shot, I'm pretty sure Two Maids will change their mind! read more

Bree and Selena were amazing my house looks beautiful! My house is cleaned top to bottom. Very friendly and very detailed. read more

We have been using Two Maids for about a year now and we are so happy with their services. They are always friendly and professional and they clean really well. When we had any requests or concerns we contacted the owner and he followed up on the very next cleaning visit. They mask up and are careful to work around you (at a distance) if you are home. This week we were visited by Destini, Vanessa, and Alissa and they were so nice and did a wonderful job making the house look great. We definitely recommend Two Maids if you need professional cleaning in your Anaheim-area home. Chris and Tina read more

I am leaving this negative review for management. The cleaners themselves have been very good and I really appreciate them. I was a customer for a few months and I never canceled or rescheduled. I got sick and canceled my Monday cleaning. I thought I would be better by Wednesday so rescheduled. I missed a phone call but was too out of it to check it. When I checked in the morning I was told someone is coming at 8:30. This has never been an agreed upon time. I was told I can't cancel unless I want to get charged half the price of the cleaning and there was no leniency. This is unfair treatment and I will never use them again. Beware of the inflexibility they have. read more

Two remarkable young women come every two weeks and make our home shine! We are so very happy with Two Maids and a Mop!

I love Two Maids. Brennan (the owner) is incredibly professional and down-to-earth. He handles my service requests quickly and is super responsive to my emails. He hires the most skilled and professional house cleaners. Each cleaning I've had I am just amazed by the transformation. My house is never dirty but I am not a detail cleaner. I have 1500 square feet of baseboards and I hate to clean them, but they make every inch look new! This time I had Linda and Kaylee (I wish they would share their secret to making my glass shower doors shine) but to be honest every single cleaner I have had has been warm, receptive and so good at their job. I'm so thankful I found Two Maids, I sincerely trust their team to take care of my home. read more

Absolutely worst ever. Paid for the two hour cleaning after they came to my house looked it over asked what I wanted done and said it would only be two hours for surface dusting vacuuming kitchen and two bathrooms. In the two hours the two maids were there they cleaned half of my small kitchen which was already cleaned no dishes nothing on counters but appliances and a half bathroom. Then said they needed more time to clean. The half bathroom they cleaned had streaks on mirror and dust still in crevices on counter in grout. The kitchen was swept but not picked up not mopped counters not wiped. Called company and manager of operations told me his workers worked diligently and I could add more time to complete job and my cost would be adjusted to cover it. I paid 167 to have them clean two hours half my kitchen which is small about the size of an apartment kitchen and a half bathroom. Do not do not do not use this company. My reply: it was no me you spoke with personally. I was not there when you did the initial walk through or quote. I was there today however when the maids showed up. Interesting enough you make mention of the "condition" of the home because so did they when they showed up. I believe her exact words were " wow! Were you up cleaning all night or what? What exactly is it you want us to do?" I dont think such a statement would have been made had the house been in as bad of condition as you are attempting to portray. Now like I said I was not present for the conversation you had in regards to the quote or complaint but I was present for the service given and it is not in any way shape or form something I would recommend anybody spend any amount of money or time or time on. Look elsewhere for your cleaning services and needs. read more

I'm surprised at your response and accusations of what actually took place and was said the initial walk through. I met with you I stated I wanted a deep cleaning and when finished you said it would only be like maybe two hours of that. If it needed more time it could be added on. We did not have a budget reason for going with the hourly. That was your suggestion. And for you to say the condition of the house when your maids stated we must have cleaned already is shameful on your part. Black eye for your business. Not only poor job and we aren't the first people to give your company similar reviews of your maids job performance but lies on top. The old saying stands to be true people. You get what you pay for. Go with a cheap company and you get like service. Lesson learned. read more

My housekeeper of 15 years finally retired, so I needed a new housekeeper. In my search, I came across Two Maids & A Mop. I requested a quote and Brennan called to explain their services. I decided to go ahead and try them out. I am so glad I did! I selected the Deep Cleaning package since it had been a while. Jessica, Speshal & Linda showed up right on time with all of their supplies. They immediately went to work and 2 1/2 hours later, my 2500 sq ft. house was sparkling clean. The blinds, baseboards, cabinets, floors all clean and not a speck of dust to be found. Such nice ladies and hard workers. I hope when I set up my monthly cleaning, they will be assigned to me. read more

I want to extend my appreciation to Nico, Vanessa and Manna for the great job they did during today's visit. As always, the Two Maids Staff are courteous and take pride in what they do. Thanks Ladies! Best regards, R S read more