Disappointing Experience with Poor Transparency, Inspection, and Safety Oversights…read moreMy first review was based off excitement and a smooth buying process until ... ... I recently purchased a truck from this dealership, and my experience has been incredibly frustrating. The truck was supposedly subjected to a "full 180-point inspection," covering critical components like the engine, transmission, suspension, and exhaust system. However, shortly after purchase, I noticed significant transmission issues, including harsh shifting, which should have been caught during this inspection. I was later advised that the issue stems from engine oil leaks caused by the VCT solenoid seals, a problem that's well-known with this model. These issues should have been identified before selling me the truck. To make matters worse, I was never informed about the low tire tread (4/32), and now I've been advised I need new tires soon. The dealership should have flagged this during their supposed "full inspection." Additionally, my husband was double-charged $6,000 for an extended warranty on his truck, and it took us weeks to get a hold of anyone at the dealership to resolve the issue. It was an incredibly stressful process that shouldn't have happened. But the most concerning part? His truck also had a loose steering wheel, a safety hazard that almost caused a serious accident on the highway. This issue was never flagged during the supposed inspection either. After hearing about the truck's "thorough inspection," it's hard to believe no one noticed these major safety issues. To add to my frustration, I took my truck to another dealership for maintenance and was informed that I need to consent to a transmission overhaul just to have techs take pictures of the transmission when it's taken apart and send them to the warranty provider for approval of the repair cost. If the repair cost is not approved, I'll still be left with a $1,900 bill just to put the transmission back together. If the overhaul is not approved, I'll face a $10,000 cost for the transmission repair, despite the issue stemming from the VCT solenoid seals, a problem that should have been caught in the inspection. I feel deceived, especially considering the dealership assured us that the trucks had undergone thorough inspections. These problems, especially the safety hazard in my husband's truck and the transmission issue in mine, should have been identified and addressed before selling us these vehicles. We trusted this dealership to be upfront and transparent, but instead, we've been left dealing with costly repairs and severe safety concerns. For a dealership that claims to provide quality inspections, the oversight of such major issues is inexcusable.

DO NOT DEAL WITH THESE PEOPLE! They're all crooks that want…read moreto squeeze as much money as possible from you. We bought a 2020 ford explorer from them and have had nothing but issue after issue with the SUV since then. And when we needed to get things done it was always a fight even with having coverage on the vehicle. I am NEVER buying a Ford again.

Mountain view dodge has been my dealer for a number of years. There have been a few bumps in the…read moreroad along the way. The service dept has improved over the last year and I am always looked after when I have a problem with any of my dodge products. The sales dept has earned my business many times and the service dept keeps me on the road. Thank you. LJ

From the owner: At Olds Mountain View Chrysler Dodge Jeep Ram we're about more than selling cars and parts and…read moreservice. We're about community. We're your neighbor. It's important to us that we're a good neighbor, one who takes the time to get to know you, listen to your concerns and learn what's important to you. That helps us do the best job we can for you and your family whether you're searching for a new or used car, truck or SUV, getting your vehicle serviced, looking for parts or inquiring about financing. You can get to know us a little better by exploring our website, our virtual home.

We have purchased 6 vehicles from this dealership, and there's a reason! TRUST !!! Hildebrand…read moremotors has proven itself over and over for 20+ years! In the current world of scammers and con artists, it is a huge relief to know that there is still a dealership in Alberta with integrity, outstanding customer service and long-term employees!!!! It matters!!! This dealership has chosen the best of the best in all departments!!! It is truly a pleasure to deal with the entire team, from sales to financing to service, all has flowed smoothly with every vehicle we have ever purchased!!! Other dealerships out there have so much to learn from Hildebrand Motors!!! Thanks once again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Good and Bad. The good is that we have our '85 Chevy motorhome back 'mostly' working; however,…read morewhen you take a vehicle in with a couple of things thought critical and one can not be repaired, you are hit with a bit of frustration. The bad - the excessive cost of repairs, the incomplete jobs and the delay in getting our vehicle back and unable to test it all out with a weekend for a mountain getaway. Winter/Spring camping is not new us but the '85 Chevy was. We budgeted a couple of thousand for possible repairs which included a speedometer not working and the heater only blowing cold air. The heater turned out to be the worst case scenario with the heating core being toast. The speedometer was diagnosed at a cost of $70 as something Hildebrand could not repair. The vehicle was delivered to Hildebrand on a Thursday. The next day they provided the first estimate of just over $2000 for repairs I approved. It was to be ready the following Wednesday. From Monday through Wednesday, I had daily calls with additional repairs recommended. I approved the operationally critical ones and the end bill tallied up. On the Wednesday call, they indicated they were still awaiting the heater core which may be received that aft and may allow completion later that aft. I provided instructions for follow-up. After I indicated displeasure with the service and excessive pricing, further update calls ceased. I made several calls to receive the status. The delay of competed service ended up late Friday aft. , 8 days after our initial delivery of the van. We felt hostage to the business during the time they had it apart and were waiting for something every day. Soon after picking our motorhome up for the drive home, I noted the dash signal light indicators to not be working. They had prior to the repairs being ordered. The front and rear exterior turn light signals were okay. At least there was heat on a cooler Alberta spring day. ... No time to take the motorhome back to get dash lights fixed. The shop was set to close and I was concerned they may need much more time to take the dash apart again and I wished to have a longer road trip to test out any other ailments. Besides - living at a rural location, does not make it convenient to 'just' pop in for some adjustment on some negligent work done. Also, it is a motorhome - not entirely economical on gas for this drive back to the shop. Overall - Not good. ... A two star rating ... something I thought I would never rate a business as.

Wow is all I can say. Very laid back yet honest trustworthy business. I dealt with Zach and Muncie…read more(hope I spelled that right). They were very upfront about the BMW X5 I was buying and went the extra mile to ensure I was happy and comfortable buying it. Would absolutely return and recommend to all! All vehicles are beautifully detailed and fairly priced.

I don't recommend. They don't care once the sale is complete that the vehicle they sold and had a…read moremechanical inspection done on prior is not safe.

I'm not a fan of car shopping. The whole process isn't really something I'd call fun or enjoyable…read more Most of us likely feel the same way, I'm sure! I've had to do it twice in the last year and a half and both times I went through Strathmore Motor Products and they've been absolutely awesome. The first time, I treated myself to a new Equinox and team made sure that the process was as seamless as possible. Unfortunately, it was stolen. Seems a common story lately, doesn't it? Sigh. So, I went back to see what they could do for me. From discussing options, to finance to working with insurance and transition to a new vehicle, Strathmore Motor Products have gone above and beyond. Their customer service is absolutely phenomenal and have helped me immensely. You don't get that type of service or customer care in the city. Chris, Clarence and Mike have been so good to me. If you're looking for a vehicle, consider taking a drive out to Strathmore. They will put you into a vehicle you'll love and it will be a great experience. Go see them. Really. Do it!

OK so first time I have given a 5 and given it for car dealership. I hate looking for vehicles,…read more the trying to get info the salesman looking over your shoulder, the haggling.... Everything. I have been looking for a few months to dealerships, used car places, kiji... Etc etc frustrating I can honestly say my buying experience great and will be back for my other vehicles service and to have a coffee with them.