Usually hard to get them during an emergency, cause they are honest and based so you gotta wait in…read moreline. With all the years I have been with them I could say that they are fair, and they won't gauge you. I had an emergency Saturday appointment recently that was made the day before which costed a couple hundred just to come out. The guy came, located the problem and fixed it in 20 minutes and charged me for the basic cost and the part. Did a few things to help maintain my system while he was at it. Mind you I still have FH furr HVAC plan and don't even want to touch them with a 10 foot pole. This shop is mom and pop, not private equity.

Our technician Dave was punctual, kind, patient, and informative. I thought we were going to have…read moreto purchase a whole new HVAC, but instead Dave told us how to keep up with maintenance but was honest that we would need a new hvac if we were not consistent with maintenance. We have scheduled maintenance and will continue to work with Hoffacker's. I will also add, the staff was incredibly helpful and kind. The entire experience was a good one.

First, let me say that I eventually found Hydro Wells (https://www.hydrowellss.com/) and they were…read moreEXCELLENT. Don't waste your time with Easterday... I called Easterday at LEAST 4 times yesterday because I had an emergency with my pump/well. The woman I spoke to said that the crew was all booked up for the day but she would reach out to them to see whether anyone could drop by my place to take a look. I asked her to call me and let me know whether someone could visit either that day or the following day and she PROMISED that she would, probably around noon. SHE NEVER CALLED BACK. I called her back 2 more times and asked her whether she had heard anything. I felt like I was bothering her....after the business had closed I called their answering service and left a message for someone to call me. I was hoping someone would be able to visit me the next day. I still got no response. With that kind of customer service I do NOT see how they stay in business. I will NEVER reach out to them again.

First class plumbing service. Very pleased. Worked around my work schedule. Professional service…read moreand would certainly recommend 100%.

Dishonest pricing. I would not trust them. Technicians were at my house less than 10 minutes,…read morecharged more than 2x for what I was quoted on the phone. They did not actually perform any more.

We use Putman Plumbing for all of our plumbing needs. They are local, competent, and in our…read moreexperience trustworthy. We have used them six or seven times and all of their plumbers and their assistants have been very polite. We just had Jay and Andrew fix a leak, replace some aging valves, and help me order a sink hose replacement part from Delta. They were great. Arrived early and quickly made the repairs. The office staff are very nice and professional.

Have an plumbing emergency? Call Tuckers. I discovered a basement flood at 7 am. After a frantic…read morecall to Tuckers, by 8 am Will was on the job. He was courteous, quickly diagnosed the problem, ordered the replacement for the part that had failed, and installed the new part, all in just a couple of hours. Great, friendly service is just what you want in the face of a plumbing crisis.

I've used Tucker's plumbing and HVAC services both were excellent very professional, They fixed our…read morehot water problem, installed a tankless water heater and a electronic water descaling system, very efficient clean and thoughtful considering we have 4 cats, I called them to help my 93 year old aunt when her air conditioning system failed last year during a 90° day and they sent someone right over, I couldn't ask for better service, I highly recommend them,

Had them come out to do a routine checkup on our HVAC. The technician, Bill, arrived on time and…read morewas very respectful as he moved about the property. No upselling, which as a single mom, I encounter ALL the time. I was really happy and surprised when he noted on my invoice "everything is running well at this time." I wouldn't hesitate to call them again for routine maintenance or any other issues.

Germantown is are go to HVAC company. We trust them and they show up on time. One winter, our…read morefurnace went out during a blizzard and the owner managed to get here. That was dedication! Another time, our air handler in the attic didn't have an automatic shut off or a tray under it so water came pouring through our ceiling! They fixed that too! And their price is fair. I would always recommend them!

We've used Eric twice now for some minor plumbing issues. He's fantastic. He fixed when we had…read moreissues with one of our toilets/bidet inserts (Tushy) and also improved our water pressure by adjusting the pressure gauge and removing the water saver from our shower head. Now our water pressure is great! He said it was at 48 psi and is now around 60 psi. He charged us fairly and I never felt like he was overcharging or anything. He was in and out within 20 mins each time, so fast! No complaints. Will use him again if we have any other plumbing needs. Thanks Eric!!

Simply the best plumbing company. Great service in every aspect…read more Chhose them for all of yout plumbing needs.

We started using them as a competitor hiked up the price mid job…read more Always been happy with Eagle, friendly arrive quickly. Never waited more than 24 hours and we've not had an emergency yet. They don't laugh when the job is stupidly simple, and they don't charge the earth either. Very happy to recommend and reuse them for future jobs, be them big or small.

I dont know WHY I keep hiring people with religious quotes on their van…read more I'm a sucker....Their actions never reflect the sentiment. The owner was EXTREMELY cocky. They left a HELL of a mess of "toilet ring wax" all over the floor. That stuff is a nightmare to get up, it's like glue. The job was completed, and the price reasonable, but I dont think they treat your home as they would their own. "Do unto others......" Only vans with pentagrams now.

I'm giving them a 3, which is really a combination of 5 stars for their installation several years…read moreago of a full HVAC system and hot water heater and 1 star for a recent service call. They gave me a 3 hour window for the service appointment 11-2. After the tech failed to appear one hour after that at 3 PM, I called to cancel. Of course the tech rolled up shortly thereafter, but we had to leave. We just can't commit a whole day to waiting around. After I posted my dissatisfaction in response to their follow-up survey, I called as requested. The person who answered told me that someone from management would call me back --- it never happened. How incredibly unresponsive.

i don't understand the ratings here…read more.. they installed the top-of-line Carrier Infinity Hybrid system 15 yrs ago...and now tweaked the system to "new" performance levels... i'm not a shill, but a happy customer... they've always been Top Notch service and Best pricing for me... respectful of my time & property & wallet... go figure...they've always been truly a professional outfit for a demanding customer (most consider me a PIA)...makes me think some of these reviews might be from the competition...