We were returning from the Steamboat Lake area and had problems with our camper power harness, bad…read morecase of road rash. With no visible lights on the camper we found Renegade. They were able to splice the wires back together and got us back on the road within an hour. Service was great and very good people to work with. If in the area and ran into a problem we would use them again

I have a commuter vehicle that required an alignment. Being a mechanic myself, I had already…read morecompleted some routine maintenance and new tires, hence the alignment. After dropping off my vehicle, I was very disappointed to be told they would not align it because a part was "loose". Having the knowledge I do, I know this isn't the case. On top of being refused services I requested, I was then charged $85 for the mechanic's time. Overall, I am disappointed in this experience and will not be returning.

Mike, Jesus, Viktor and the team at East and West Towing are excellent! This is a can-do crew who…read morehandled our difficult tow easily and quickly. Great equipment, great guys. Highly recommended!

Very skilled and awesome service from everyone I met. I downed a trailer and they were there before…read moreI even made a call (owner happened to pass). Reasonable and friendly.

Unfortunately, our trip in colorado was marred by a flat tire in the middle of the mountain, at…read moremidnight, 1.5 hours away from any civilization in either direction. The operator for alpine towing truck company was very frank and helpful, giving us a clear price with no hidden costs, and also taking the initiative to suggest we contact roadside assistance for covering said costs (which ended up going through). Finally, the driver performed his role very well, and was genuinely willing to help in every way he could, which was a great conclusion to an otherwise hellish night stranded on the side of the road.

D saved us. So thankful for his help. He was fast and enthusiastic. Was really reasonable! He saved…read morelittle Amelia too!

While pulling our travel trailer up Berthoud Pass we ran into a wheel issue resulting in stripped…read moreand busted lugnuts. Luckily we were able to pull off on a large section of shoulder and get out of the way of traffic. After waiting 2+ hours for our insurance roadside assistance who never showed, we were advised to call Hilly's. I will forever be grateful that we did. Not only was Dom able to get our GMC Sierra towed and to a safe place for repairs, but he even came back the next morning and helped us replace the entire wheel. Ended up needing to remove the axel among other things, with the limited amount of tools we had. Dom brought everything we needed (and made a quick trip to the auto store to get what we did not have). While my 4 year old son and I stayed busy in the dirt ski lot across from Winter Park, Dom and husband got to work at 8am and we were back on the road by 12pm! Their website states "full of good, kind people who know how to treat customers with care and respect." This statement could not be more true or accurate. There are still good people in the world and I am grateful for Hilly's not only saving the day, but being so kind to my family. Thank you.

Customer service, attention to detail, empathy. Needed a jumpstart, and unfortunately, we were…read moreunable to make the car run, because it was an alternator and not a battery issue. Instead of just leaving me stranded, they tried everything they could to get the car started and appreciate the commitment to excellent excellence.

the edited-shortened edition. Purchased a used '13 Jeep GC @…read morea dealer in Denver last autumn and last friday I brought it to our local dealer to remove the snowtires, check the factory recalls and to have an oil-filter change (first one while in our possession of the vehicle). They were unable to remove oil pan drain plug and said the bolt head became "rounded" with repeated attempts and that the oil pan would need to be replaced at a subsequent visit & at a cost of $1400 (initially I was told over the phone 1400 and later was told between 1100-1400). I was told the ONLY alternative was to remove the oil pan but that I could contact the dealership conglomerate that last changed the oil in Boulder and/or that my auto insurance company might reimburse us for the necessary repair. I asked if the oil pan drain plug could be removed by some method or drilled out....No. When I picked up the vehicle, I reviewed the printed invoice (#1 - 01F: CHANGE OIL AND FILTER ON A GAS ENGINE Work performed by _____ COULDN'T PERFORM LOF. DRAIN PLUG WOLD NOT COME OUT. RECOMMENDED OIL PAN REPLACEMENT. CUSTOMER DECLINED and scheduled the earliest available return appt for the oil pan in two weeks. At home, I crawled under the vehicle to view the rounded drain plug bolt head and found the bolts on the skid plate didn't appear to have been touched (to remove the skid plate for better tool access like with a pipe wrench) and GOOGLE searched (rounded oil pan drain plug head). Monday, drove to Doc's Auto Clinic to discuss the use of pipe wrench after removal of the skid plate vs. an alternative method like an Irwin bolt grip socket and to schedule the next available appt. Doc reassured me that he couldn't recall having to replace an oil pan because of stuck-rounded oil pan drain plug. Yesterday (thursday) @ Doc's, the "rounded" drain plug did require two bolt grip sockets (first one cracked) for removal but didn't require removal of the skid plate. In their opinion a flush of the crankcase was not required, based on inspection of the drained oil (coincided with previous documentation of the oil changes/mileage on the Carfax when we purchased the car). They placed/gently torqued in a new magnetic drain plug (I had prepurchased @ auto parts store), replaced the filter and filled the crankcase with synthetic blend (my request) all for $60. Happily (relieved), my credit card payment and thank yous were accompanied by a couple of cold, six packs of assorted microbrews from Arctic Liquors and my assurance that both of our vehicles would now be serviced by Doc and his adept team. The four indiividuals that I had any contact with (@ Doc's) could not have been more professional, amiable, competent and confidence inspiring. Disclaimer-My only previous contact with any of the individuals at Doc's was with Doc during a group mtb trip to the Hillyard-Fowler-10th Mtn Div hut last summer. (On the drive home I did stop by the dealership to cancel the oil pan replacement appt, speak with the service manager about the experience-outcome and that we would no longer be bringing our vehicles to their service dept-previously 10 yr relationship with 4 vehicles).

1-Off is 1 and done! Stay far away from this family-owned rip-off joint. Asked, "How much is an…read moreoil change?" I was quoted that it would be between $125 - $150, depending on how many quarts of oil was needed. Okay, dropped my vehicle off the next day for an oil change. Picked it up later that afternoon, $285 said the girl at the desk. The owner/manager came out and gave me some BS reason why it was twice as much as quoted and twice as much as any oil change, I had ever done prior. Steer clear of this place for sure!

Very unprofessional! I have my spare tire, but he didn't…read morehave the pump for air. Very bad service. I paid $150 for nothing. I had to call another road side service.

I can't recommend this place enough! My car broke down due to an oil change-gone-wrong about a mile…read morefrom his tow yard. Although initially gruff on the phone (truth in advertising, haha), he immediately diagnosed the problem, and towed me all the way back to Golden. On the way, he coached me on exactly what to say when notifying the company that performed the oil change, and ultimately even discussed the issue directly with said company so I wouldn't be taken advantage of. He reassured me that I shouldn't have to pay for the tow, the repair or the rental car, and made what initially seemed like a nightmare situation a lot easier. He was very kind, and very knowledgeable.

They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional

I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!