We were returning from the Steamboat Lake area and had problems with our camper power harness, bad…read morecase of road rash. With no visible lights on the camper we found Renegade. They were able to splice the wires back together and got us back on the road within an hour. Service was great and very good people to work with. If in the area and ran into a problem we would use them again

I have a commuter vehicle that required an alignment. Being a mechanic myself, I had already…read morecompleted some routine maintenance and new tires, hence the alignment. After dropping off my vehicle, I was very disappointed to be told they would not align it because a part was "loose". Having the knowledge I do, I know this isn't the case. On top of being refused services I requested, I was then charged $85 for the mechanic's time. Overall, I am disappointed in this experience and will not be returning.

Mike, Jesus, Viktor and the team at East and West Towing are excellent! This is a can-do crew who…read morehandled our difficult tow easily and quickly. Great equipment, great guys. Highly recommended!

Very skilled and awesome service from everyone I met. I downed a trailer and they were there before…read moreI even made a call (owner happened to pass). Reasonable and friendly.

Unfortunately, our trip in colorado was marred by a flat tire in the middle of the mountain, at…read moremidnight, 1.5 hours away from any civilization in either direction. The operator for alpine towing truck company was very frank and helpful, giving us a clear price with no hidden costs, and also taking the initiative to suggest we contact roadside assistance for covering said costs (which ended up going through). Finally, the driver performed his role very well, and was genuinely willing to help in every way he could, which was a great conclusion to an otherwise hellish night stranded on the side of the road.

D saved us. So thankful for his help. He was fast and enthusiastic. Was really reasonable! He saved…read morelittle Amelia too!

Customer service, attention to detail, empathy. Needed a jumpstart, and unfortunately, we were…read moreunable to make the car run, because it was an alternator and not a battery issue. Instead of just leaving me stranded, they tried everything they could to get the car started and appreciate the commitment to excellent excellence.

After a terrible decision of drinking and driving my truck was towed to this establishment. I have…read morebeen a local in this town for 17 years where I was a fire fighter. I met my ex-wife here and we have two beautiful girls together and besides the fact of making a terrible decision that's the only legal trouble I've ever been in my life. After the unfortunate incident I was having trouble getting caught up so I remained in constant communication with the establishment letting him know that I was working on payment. When I finally got the money I went in there with cash in hand to pay it and I was told that the bank came and picked up the truck and they do not have it anymore. I was obviously heartbroken and asked him if there's anything he could do and he said no. Six months later I found out that the bank did not take the truck and the owner of the establishment is now driving it. And yes I still owe the bank for the truck and that's every single penny. It hit not only my credit but a very good friend of mine that was nice enough to cosign for me. He is the lowest of the low and took advantage of me in a time of need and I highly suggest that no one ever uses the service.

Dropped off our 2016 F350 SRW at the appointed time of 9am for an oil change, fuel filter change,…read moretire rotation & computer scan. They called late in the afternoon asking if they could keep it overnight as the 1 lift large enough was needed for another vehicle. When I arrived next afternoon at 12:30 they were just taking down off the lift. I was billed $1,054.12. I was charged $263.38 for the fuel filter (part). On NAPPA's website, the exact fuel filter is listed at $197.99. I asked the service manager if the fuel filter price was correct. She said yes. About an hour after posting I received a call from the owner. I don't think he had read this review as he never mentioned it. He did, at length, apologize. Stating it was a product of a software package which they pay monthly for. He offered a partial credit back to my credit card. $65.39 just showed up:-) Bottom line, the owner's call made all the difference. They will have my future business.

BEWARE! THIS PLACE IS SHADY! BEWARE!…read more I would go anywhere else!!!!!!!!!!! This morning, after waiting a week for an appointment, I brought my 2006 Mazda3 into Doc's for an assessment of a steering wheel shake. The lady behind the desk was friendly and welcoming. Judging by her professionalism, I felt I was in good hands. She said they would take a look, and get back to me via phone. Later that morning, I answered my phone to learn Doc's estimate to fix the shaking was $1400. I politely told the lady at the front desk I would get a second opinion, and she said that was fine, but I owed $61.33 for their services. I was shocked. There had been no information provided to indicate that an assessment fee of $61.33 would be charged. There was also no visible sign indicating this charge, and the woman had made no mention of it as I had handed her my keys that morning. I made my frustration clear to her, and asked to pay $30 instead. She left the office and came back to say her manager indicated the $60 was discounted out of the price of the future car work. The car work suggested was $1400 to replace lower control arm bushings plus an alignment and balance. She asked if I would like to speak to the manager. I declined telling her I would never be back. The manager made no effort to talk to me in person. I will find a more honorable place in Denver. It appears that being in a closed market ski town like Steamboat that this company can jack up their prices and get away with it. I have no problem with an assessment fee, but that needs to be voiced or agreed to before the work begins. It should not be treated as an after thought. This company will rip you off and not think twice. They don't seem to have any desire to create a loyal customer base. Attracting customers doesn't seem to be a problem for them. BEWARE!

Very unprofessional! I have my spare tire, but he didn't…read morehave the pump for air. Very bad service. I paid $150 for nothing. I had to call another road side service.

I can't recommend this place enough! My car broke down due to an oil change-gone-wrong about a mile…read morefrom his tow yard. Although initially gruff on the phone (truth in advertising, haha), he immediately diagnosed the problem, and towed me all the way back to Golden. On the way, he coached me on exactly what to say when notifying the company that performed the oil change, and ultimately even discussed the issue directly with said company so I wouldn't be taken advantage of. He reassured me that I shouldn't have to pay for the tow, the repair or the rental car, and made what initially seemed like a nightmare situation a lot easier. He was very kind, and very knowledgeable.

I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!

They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional