I seriously regret buying my vehicle from this dealership…read more Within just a few weeks of driving it off the lot, the check engine light came on. Shortly after that, the battery light started flashing. Then I found out it was already due for an oil change. This was supposedly a "fully inspected" and "ready-to-go" vehicle. Clearly, that inspection either never happened or wasn't done properly. It's incredibly frustrating to spend thousands of dollars on a vehicle, trusting that the dealership has done its due diligence, only to end up dealing with mechanical issues almost immediately. I feel completely misled. A reliable vehicle shouldn't come with warning lights and maintenance problems before you've even made your first payment. When I reached out about the issues, I was met with excuses instead of solutions. No accountability, no urgency -- just a lot of runaround. Service department diagnosis vehicles off of CARFAX! General Manager dismisses you when you're trying to explain your frustration! Buyers beware. Do yourself a favor and take your business somewhere that actually stands behind the vehicles they sell.

Asked them to diagnose plow lights problem. They charged $189 for the diagnosis but couldn't figure…read moreit out so They came back for another $300 for diagnostic time. I was already on the hook for ~$200 when I complained the general manager said too bad and because he didn't like my tone made me pay cash to get my truck back. I bought the truck and plow from them ~15 years ago and had them service both over the years. The lights weren't working on the plow, on an old truck and they wanted $500 to tell me what's wrong but could not guaranty that they could tell me what was wrong. I suggest that they are incompetent.

Pauls auto body is top rated in the North country. Excellent service and excellent customer service…read moreand always very polite and helpful and great attitude. Claude and Benjamin and there staff are the best at what they do! Thank you to all the staff that work there. A job well done!!!

Best place in my area Never had to go any where else ,staff are friendly and courteous, last one…read morewas two years ago truck hit us on drivers side , I tell you great job look brand new !

Was new to Littleton moved up here to be closer to GF. In the past I have always tried to do any…read morerepairs on my own cars. Have NEVER TRUSTED REPAIR SHOPS TO MANY TIMES I HAVE BEEN BURNED. Well my GF recommended Expertech she told me they always did all her work and inspections. I needed some work done and was working 10 12 hrs a day at new job and just didn't have time to do it myself. Expertech took it rt in and gave me an estimate which I thought was reasonable. when I got home that night my car was all set and charged me less then what he estimated me couldn't be happier. Thank You Expertech I finally found an honest and professional repair shop P.S. This was over 8 years ago needless to say there still my go to garage ;)

My car broke down in the middle of the White Mountains on a cold snowy day. It was stressful to say…read morethe least. Bob and the rest of the team at Expertech were very patient and helpful through the steps of towing and diagnosing the car. They were honest and very reasonably priced in a situation where other car repair services might try to take advantage. Highly recommended.

Picked up a puncture in my tire while traveling through Whitefield. Went to Aaron's without an…read moreappointment. They accommodated me right away and effected the repair. Owner was very friendly and understanding and got me on my way in under an hour at an astonishing low price.

I have bought 3 autos from Marc and Aaron over the past 21 years and have been thrilled with the…read morevehicles and the service. The sale was seamless and took less than 30 minutes. Marc took the time to go over all the new features on my Civic. It's comforting to know that I deal with honest, knowledgeable, and just plain nice guys when making such a big purchase! I LOVE MY NEW CAR

since I live in the area, I took my Bronco in for a recent service to get established as a…read morecustomer. Now, about 2 months later, my Bronco broke down on the road and had to be towed. that's bad enough for a 2 year old car! But when I called them to have it towed there they told me it would be at least 2 weeks before they could even look at it! That is totally unacceptable for a returning customer in my opinion! I will never go back, and suggest that you consider options before you go there. one thing for certain, I will not be buying the F150 that I am planning on from them!

Schurman Motor Company is the used car division of North Country Ford, and that's primarily who…read morethis review is about. I'd been searching for this one particular car for quite awhile and was adamant about buying it from a dealership because I'd always had bad luck with used car dealers. When I saw the exact car for sale at Schurman and learned it's part of North Country Ford, I reached out to them. I was really nervous, not only because I am a female with a lack of automotive knowledge, but because the dealership is nearly 500 miles from my house. Talking to Mark Boisclair, however, put me at ease. He was so incredibly patient, answering all my questions and zillions of emails and phone calls promptly. He sold me the car at a great price and was trying to help me arrange transport for it. Eventually I decided it would be quicker, easier and almost the same price to fly to New Hampshire, pick up the vehicle and drive it home. Schurman picked me up at the airport (2 hours away!), worked with me on payment and even helped me with an issue that arose days after the sale. They could have blown me off at this point, but Mark was so responsive, even when I was freaking out a little. Turned about to be nothing much to worry about and still Mark was so kind in his correspondence. I cannot say enough good things about this place. I would not hesitate to recommend Schurman or North Country to anyone in New England--or beyond, like me! Thank you, Mark!

My friend and I had an accident, and this tow company was called without our consent, selection, or…read moreapproval. Matthew Grondin flipped and then towed our vehicle 15 miles, which should usually be between $150-250, given that it was during open hours. Instead, we were charged $400 for a 20 minute tow, and he left our car (which had entirely broken windows) open to the rain all night it sat, which flooded the entire interior. Instead of offering to help, he immediately defended himself as not liable and threatened us with higher charges for "flipover rate" and claimed we were on private property during the crash and would call the police on us. He kept a snobbish attitude and cheeky grin when telling two minors with little knowledge of these ordeals. When leaving, I overheard three other boys around my age complaining about similar issues. Nobody should rely on this dude to get them out of a tough time and Grondin runs a questionable business.

I have had them work on both of our cars, and they are very thorough, get the cars in when they say…read moreand are done when they indicate that they will be. They do high-quality work. I sent a friend to them after he was told by another mechanic that his car needed all kinds of new things that would cost thousands of dollars. After inspecting the car, my friend was told that only part was needed, and that isn't needed yet. Honesty counts for a lot.

We were on our way back to Maine from Canada & suddenly our check engine light came on and the car…read morestarted acting a bit funny. We found this place on google maps & pulled in to get some oil. When my husband asked the employee if they might be able to take a look at it, they amazingly went and pulled a gentleman away from weed whacking to come help us! Haha The young man was incredible; took a look at the car, checked the codes, talked to us about possible issues, and double checked our oil. He didn't charge us and helped us get back on our way without any dashboard lights threatening the last legs of our trip. Incredibly kind and great service. Highly recommend if you're in the area.

Had some trouble with my car and I was up there camping from Massachusetts. He took me in right…read moreaway and helped me with my truck what a great person! Highly recommend them.

Mike is a solid tech. Very honest and priced very competitively. Need a place to trust with your…read morevehicle, this is the place.

I made the mistake of ignoring my brake light for months and months and by the time I took my car…read moreto get an oil change, the service center humans yelled at me and gave me an INSANE quote to get them fixed. I, being the defiant human being that I am, called up a few places and got a few quotes and, luckily, I called up Mike's Garage and Brie picked up. She was by far the friendliest voice on the other end of the phone and their quote was by far the cheapest, so I put my car in drive, crossed my fingers that I'd make it (my brakes were really bad) and drove over. I was greeted with sunshine & happiness and they fixed my brakes quickly. My car stops when I hit the brakes now. I couldn't be more grateful. I can't wait for something else to go wrong so I can call them up and see them again.