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    Twins Cafe Hookah Lounge

    3.5 (26 reviews)
    Closed 2:00 pm - 2:00 am (Next day)

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    red walls and black leather chairs
    Khaled A.

    Love this hookah lounge. It's very cozy and the hookah is on point... the place is Super clean, comfortable atmosphere and the service is amazing... it will be my new spot for sure

    a watermelon in a vase
    Abigail B.

    UPDATE: I have been going here for the past few years and I have an odd relationship with this hookah bar. Let me tell you why: Hookah: 5/5 Their hookah itself is really wonderful. I don't know if it's just the shisha itself or what... but you can definitely identify all sorts of flavors. I'm not a mint girl... but through recommendation, I ALWAYS combine mint with a fruit. It brings out the flavor and the hit is smoother. Customer service: 2/5 This is kind of frustrating. I can't stand the customer service. They greet you, seat you, and get you hooked up... really quick and then they are no where to be found. We are expected to change the coals ourselves. They never check up on us. A lot of the times they have a group of men come in and play cards, and whomever is working is preoccupied with them (usually mingling... I assume they are family/friends), which means as a customer you get neglected. It sucks. Food: 1/5 When this place first opened, their food was phenomenal. But in the past 3 years their food has taken a turn for the worst. Take my word: DON'T EAT HERE. Every time we try to give it a chance, we have to send it back. I kid you not, their Oreo milkshake (which used to be delicious), is basically just Oreos and ice. Not ice CREAM.... ice. Atmosphere: 4/5 The atmosphere is really chill and they actually have beautiful displays of art on the walls. Their couches are comfy and everything seems well maintained. Very cozy. They have plenty of room to accommodate a lot of people. Whether you wanna go by yourself or with 10 people... they'll get you seated comfortably together. Location: 3/5 It's very convenient for me. However, on the weekends parking can be a hit or miss because it is in Old Hilliard. Overall: 3/5 I keep coming back to this place because I only get the bare minimum. If you don't feel like driving in the middle of downtown for some hookah and ONLY want hookah... this place will fit your needs. Their hookah and seating area is great. However if you want to eat food, hookah, and expect great customer service... look elsewhere. Pros: Convenient, good hookah, comfy atmosphere Cons: neglectful service, pricing is average

    3ft hookah.... mint flavored. Awesome
    Jasmine S.

    4.0 Stars Location Overview: This hookah lounge is located in Old Hilliard. The inside has a high end feel, but it made it still feel relaxing and very chill. If you have a laptop or need your phone charged as you smoke, there are tons of outlets. I thought the furniture was over done at first, but there is still tons of room to move around and tons of seating for small to very large parties. Customer Service: This is the only reason this establishment is not getting 5.0 Stars. While the gentleman who helped me was not rude and got my hookah going almost immediately, he was on his phone the entire hour and a half that I was there. I felt like I was being rude if I interrupted his conversation. I can understand most of these places are not run by employees but by the owners themselves so they are at an extention of their home, however, I would appreciate a little more professionalism. He did check coals frequently so the hookah lasted a long while. Quality/Quantity: The quality of the hookah was fantastic. No complaints there. The only thing I question are the coals themselves. I think this is the pickier side of me coming out, but I like to use cocoa coals not quick lights. This establishment uses quick lights, which are not bad, they just go out 3x faster than cocoa coals. The overall quantity is great. Tons of hookahs for a busy night, a lot of seating as well. Side Notes: Great for an afternoon chill and to read a book while smoking or bringing the cliché for a night out. Very little parking. If its a busy night you may be struggling to find parking.

    Hookah

    Great service!! Actually had the "Twins" serve me and they were very hospitable. Hookah was done right, prices were reasonable. Would definitely come back!

    This is the hookah!!  Great service, nice atmosphere
    Nadav L.

    Came here during the Arnold expo and looked for a good hookah place. This is the place to come to!!!! Thank you for great service

    I'm currently here

    I'm currently in the hookah lounge right now let me say by far the worst customer service ever. Horrible music selection that caused me to cover my ears and the sensory is awful. Feels like your in a dungeon makes me very comfortable. Overall all hookah is spot on and food is amazing. I wouldn't recommend this location to any friends or family.. because of safety concerns. I'll rate this location a 2/5.

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    2 years ago

    Good night out and great service. They have plenty of flavors for hookah and tea / coffee. Good time to hangout with friends

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    7 years ago

    Good hookah, loved the food, and great customer service. I always order the mint and lemon smoothie. Owners are friendly.

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    9 years ago

    Amazing stuff and friendly environment and u can test the too many hookah flavors !! Highly recommended

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    Review Highlights - Twins Cafe Hookah Lounge

    the place is Super clean, comfortable atmosphere and the service is amazing...

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    Twins Cafe Hookah Lounge - coffee - Updated May 2026

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