Austin was extremely helpful and very knowledgeable on the vehicle I was purchasing. I would…read morehighly recommend them and will definitely do business with them again.

Wyatt and Nico were very professional and accommodating as they appraised our car, made an…read moreacceptable offer, provided us with paperwork for our signatures and we walked out with a check a short time later. They made the process easy and enjoyable from start to finish. Thanks for the excellent, expeditious service! Sandra

Gabriel the owner is a one man show. He does all repairs,is knowledgeable and honest.Not…read moreinexpensive but fairly priced.

Stellar experience! Great service. Will be back again. Gabriel took great care of me and my…read morevehicle. Honest.I originally went to my dealer for service and I won't make that mistake again.

I had a transmission problem in my truck. Costly. Peter and his coworkers were supportive,…read moreinformative, called with updates and professional. I have never had a dealer or garage experience quite as seamless. They all were so kind. I will return there with my cars/trucks from this day forward. Thank you Klem's Garage-it runs like a top!

Had major engine repair. Needed camshaft and lifters. They did an excellent job of diagnosising the…read moreexact parts needed. Replaced them without issue, and recommended other jobs to be done. All work was done in a timely fashion. Showed me the old worn parts. Great communication did not do anything without my approval and provided costs.

Stay away from their repair shop. They returned my car with a crooked steering wheel after $2500…read moreworth of work. If my mechanic had not noticed this, the lack of alignment could have caused expensive damage to the car long-term.

Very easy Process. I picked out a decent priced vehicle online, went there and told them what I…read morecould afford and they even paid off my trade in. All the leg work was done by them, just like with the bigger dealerships but without the big price tag.. the free 2 year power train warranty made my decision even easier. I'm going back for my next car in the future as well.

During a trip to Rochester before my wife and I moved back here, I visited Porsche Rochester to…read morecheck out the dealership. We met Dennis Barrett and realized that we found a kindred spirit. I knew that we would be in good hands as we continued our 25+ year history of Porsche ownership. My wife and I returned to the dealership months later after moving to Rochester. Dennis remembered us and soon afterward, Dennis was able to secure an allocation for a 2026 Cayenne GTS and we began selecting options and placing the order. Dennis is a joy to work with both personally and professionally. He provided important input on options and kept me informed about order status throughout the process. When picking up the car, Dennis exceeded our expectations in the manner in which the delivery was handled, and we deeply appreciated the thoughtful customer appreciation gifts that my wife and I received. The Cayenne is our 12th Porsche. I have purchased Porsches and other cars from dealers coast to coast, although we are now a Porsche-only family. Working with Dennis and Porsche Rochester has set a new benchmark for customer satisfaction. Oh, and BTW, the new Cayenne GTS is an amazing machine that exceeds our expectations with every drive. Thank you, Dennis! And thank you, Porsche Rochester.

My card was used at this location, which is concerning. I live roughly 10 States away in Texas. I'm…read moreunsure of how this could happen, but it suggests poor cash handling & transaction etiquette. Considering the value of their products, you'd maybe expect them to check identification with payments.

One of the best experiences I have ever had purchasing a vehicle I would highly recommend auto…read morelocators. Olec went out of his way to make the right deal for me he offer me finance options I never new existed. I have read most of the reviews about auto locators and they were spot on based on my experience. As far as those couple negative reviews I don't think those people are ever satisfied with anything. I'm a life time customer of auto locators Thanks Olec

We come up from Connecticut to buy our cars hear. We are completely confident that we are getting…read morea fair price on our car. We have bought five cars from them over the years and every one has worked out with no unexpected issues. Honest and forthright to work with. The hassle of driving up is offset by the low stress of knowing that they are really concerned that I get the right car for the right price.

Actually nice and understanding! The previous negative remarks must be before they corrected them…read more Helped me out and got me a plan to pay for my repairs.

Kaya was great! It was such a breath of fresh air since talking to car salespeople can be so…read morestressful because it can feel very pushy and they're always trying to make you buy more - but Kaya was so nice and direct, it felt more like having a conversation with a friend. We had already test driven the car and knew which model and trim that we wanted and she was very honest and understanding of our position. We were very appreciative that she was willing to work with us and we were able to reach a deal in about 30 mins, definitely the easiest/best experience I've ever had buying a car. 10/10 would recommend, ask for Kaya!

My family and use Sutherland exclusively now. We have used them for service and purchases. Between…read moreme and my family we have purchased 6 vehicles from them. Never had a bad experience. Customer service is impeccable!

I was in the market for a Jeep for my son and found one right in the heart of beautiful Pittsford…read moreat Sutherland Auto Sales. Marlon was just fantastic to work with. He answered all my questions right away, no matter if they were open or closed. He was able to get all the paperwork finished in 1 day so that I could surprise my son with his dream Jeep. What a great feeling to see the smile on his face when Marlon passed him the keys. Thank you Sutherland Auto Sales for a memorable experience. They will see me again when I'm in the market for a new car!