Outstanding Experience from Start to Finish!…read more From the very first phone call to the final cleanup, Greater Boston Roofing delivered nothing short of excellence. They were extremely responsive and quick, answering every question and keeping us updated at every stage of the project. Professionalism and attention to detail were clear from the beginning. I never once felt left in the dark or unsure of what was happening--something I truly appreciated. The follow-up throughout the process was top notch, and everything was completed exactly as promised. What really stood out was that Alex, the owner, was personally involved, showing true leadership and care for the quality of the work. His staff was friendly, responsive, and very easy to communicate with. The crew of installers were fast, respectful of our property, and left the place spotless--not a single nail or scrap left behind. I've worked with other contractors in the past, but this was by far the smoothest and most professional experience I've had. I highly recommend Greater Boston Roofing to anyone looking for reliable, honest, and high-quality work.

I always aim for a true, balanced review where I talk about both the good and the bad, but I…read morehonestly cannot fully describe the truly terrible experience we had with Greater Boston Roofing. I'm giving it two stars ONLY because of the issue finally being resolved, and a partial refund being issued. We called to ask for help with a turbine vent that was squeaking horribly. Greater Boston Roofing responded with a $1600 quote to remove the vent, saying it was unnecessary. It was just before Xmas, with a huge number of houseguests coming, and, most importantly, I am not myself a roofing expert, so we agreed, trusting in this company. They sent a team over, who never checked in with us, never contacted us, just put up ladders and went about removing a power vent (not a turbine vent) from our roof, incorrectly, instead of the turbine vent we had discussed, that we had been very clear about in multiple calls regarding the project. The team never checked in with us during the removal process, so it was only after they left that we learned that they had NOT removed the (incredibly loud) turbine vent which we had hired them for. We reached out to them via phone and email, and got one callback from our complaint, where they said they would send someone out the next day - which they did not. After 4 additional calls (with zero callbacks), they sent someone out the day after, who WD-40ed the vent, said we ABSOLUTELY should not have it removed, and left. So we paid $1600 for work that DID NOT have to be done. Given that it was the holidays, I gave it from 12/22 (when we reported the issue) to 12/29 for a response. Receiving none, I called and left a message with their answering service. Then I called again the next day. And the next. To this day (1/9) I have not received a call back. Instead, after no fewer than eight phone messages and two email messages, all without a response, I received an email from them, saying: We anticipate being able to revisit your property later this week to remove the vent entirely. We will provide confirmation of the exact day and time as soon as it is scheduled. So clearly they a) did not read or listen to my messages, b) still refused to admit their error, and c) indicated they intended to remove a vent that their own technician had WD-40ed and said should not be removed. After another phone message left, I received an email where they offered a partial (a little more than half the amount) refund "Due to our misunderstanding and miscommunication regarding the turbine vent." No apology for fully ignoring my messages. No acknowledgement of the egregious error they had made. I understand about holidays. I understand about mistakes happening. What I don't understand is zero follow-up or accountability. For there to be absolutely no communication between December 23rd and January 9th is unacceptable. For them to feel fine to take a huge payment after making every mistake in the book is unacceptable. For them to absolutely refuse to pick up a phone and call me after making these mistakes is unacceptable. Perhaps if they had been willing to make a phone call, this review could have been avoided. I truly, and with my whole heart, can say that the best advice I can give is to avoid doing business with Greater Boston Roofing.

We have a large 1890s Victorian. I interviewed several roofers and selected Northeast Industrial…read moreRoof. They weren't the cheapest and were far from the most expensive roofer I interviewed. What made me select them was that Their representative who estimated our house LISTENED to our concerns. One of the issues I mentioned to him was the thick ice build up we get on our steps. The building has no fascia and he came up with a way to instal gutters that is working brilliantly. So far no ice. Northeast's office has excellent communication and we were kept informed all the way. Once work commenced on the roof they finished the roof in one day, even working after dark with lights. The next day they installed to gutters over the front and rear entrances and did a clean up. On the third day their supervisor appeared double checking and clearing any detritus that had been missed the second day. My wife and I couldn't be happier!

Northeast Industrial Roof did a maintenance work on the metal roof of our large warehouse type of…read morebuilding to solve the water leaking problem. The manager Niab and the lead technician Robert are very experienced and responsible. I am happy with the end result. In addition, the 15 year warranty on the workmanship makes me worry free. I recommend this company. Thanks for the hard work!

As can be seen from one of the pictures attached, we had really old and decrepit hardboard siding…read morethat was a favorite of woodpeckers and wasps. They made time promptly, worked quickly and efficiently, and they replaced all that old hardboard with James Hardie Fiber Cement siding,which is understandably pricier than some other options we could have gotten, but look at that result! The house looks amazing! And JC was great with the consultation and so knowledgeable, and Adam was a doting project lead that always encouraged us to reach out with questions, and the co-owner, Erika, emailed a few times to make sure everything was up to our standards. Great communication throughout, and a great result quickly!

i am a contractor that prefers to do inside remodeling jobs. When I have exterior work to do, I…read morealways use Solid State Construction. They just completed adding on a full shed dormer for one of my projects. this included framing, roofing, windows and siding. Everything built came out excellent. There crews work efficiently and with great skill. They add great value to my remodel projects and I will continue to use them. Highly recommended! Creative Custom Carpentry

Folks, you are in great hands with Ryan and his team for hardscape installations…read more Ryan took several visits to plan and lay out my hardscape addition to an existing patio. He anticipated grade adjustments, irrigation and future electrical needs in his design proposal. He and his crew were absolute warriors preforming the work during an unanticipated artic blast. Watching his men cut perfect curves in pavers using a diamond blade chop saw was amazing. The end result was a perfectly graded and sculptured paver walkway and patio addition that matched our existing work perfectly. Sprinker pipes were reconnected and the entire area was cleaned up as if they were never there. Look no further and hire this crew who must be the most meticulous hardscape contractor anywhere.

I highly recommend Cliffstone Corporation. We needed to correct the…read morerepeated icing problems on our walkway and wanted a more modern design. Ryan helped us come up with a plan to address both concerns that worked within our budget. The plan involved re-grading the entire walkway. The Cliffstone Crew paid meticulous attention to re-sloping the land and laying a durable foundation. Their foresight in installing utility sleeves for possible future projects, such as lighting or irrigation was very impressive. The crew members were polite, respectful and demonstrated a proud work ethic. From start to finish, they showed respect for us and our property. We are beyond pleased with the result!

We had a stain on our master bathroom ceiling and thought we needed a new roof. Kevin and his son…read morecame promptly and assessed the damage. All we needed was a new vent on the roof. Had a quote from another company. KMK saved us over $$11000 for a new roof. Great honest company. Would give 10 stars if I could.

Very happy to have Kevin and his crew working on my roof replacement! They started and finished on…read moreschedule, fixed every issues in details; clean up the field after work. And, the price for the job was very honest and reasonable. We are very satisfied with their work, and strongly recommend KMK for your roofing project!

Great Company. Glenn Brady managed my emergency roof and gutter repair. He scheduled me for that…read moreday. He navigated the professional upgrade and repair during the coldest weather of Feb 2022. . His staff were just like the owners- professional, friendly and efficient. Price for this great service was so reasonable. Hat's off!!! Thank you so much. Judy M. ; MALDEN MA 02148

Mark and Glenn Brady came and fixed our roof within a week, did great work, and were honest with…read morefair pricing. Definitely recommend!

We were referred to Mitchell Saab's Home Roofing by a friend. We weren't having problems but our…read moreroof was starting to look like it needed to retire! We spoke with Mitch and he promptly showed up with credentials, insurance , samples and whatever else we'd need! We signed up and were so glad we did! They were prompt, didnt waste any time (it took 2days) and cleaned up. His crew is polite and efficient! Mitch was kind enough to refer us to "his gutter guy" who we hired and was also a very good experience! Of all the work we've been doing our home, Mitch and his team proved to be one of the best! We would highly recommend them! ( And we have called him for other recommendations which he gladly offered!) Thank you Mitch Saab and your wonderful team!

Needed a new roof. Mitch was the one to call. He and his crew did 2 other jobs for us, and both…read morewere done expertly and on time. Highly recommend.

If there was a negative rating, I would whole heartedly go that route. I contacted Tom for some…read moredeck work. Tom came promptly to my place, assessed the scope of work, quoted me a price and set a date to start the work. After that everything went downhill. I could never get hold of him to get an update. If my miracle, I could get hold of him, he was always ready with an excuse ranging from his work van broke, tools got stolen to him having a hard time getting good help. It was like talking to a kid who has not done his homework OR in grown up terms an incompetent business owner. Finally, I gave up and went with another contractor who was a complete opposite i.e. more professional, showed up on time and did an excellent work. Overall, I would never recommend this company to my worst enemy. Save your money and time and hire someone else.

Very happy with the level of service we received. Guthrie came out for same day service to perform…read moresnow and ice removal from our roof. The job was done very well at a great price that was lower than almost all others we were quoted. We'll definitely recommend them to our friends and family.