Love it here. Collen is by far the best physiotherapist I've ever seen. She helped me recover from a bad knee injury. I never thought it would feel better again; but I was wrong. Thank you read more

Physio on torn muscles is kind of like slamming your head into a wall repeatedly, it feels so good when it stops. I go to Twin Rinks Physio to see Belgian torture master, Arnot, who is working diligently to repair the ripped muscle in my left calf. (Note people, do your stretches before exerting yourself or you too can collapse on the ground like a mewling baby clutching some major muscle group crying for your Mommy like I did) Anyway, my leg is coming along nicely, and Arnot is VERY sought after, and knows what he is doing. The only reason I withheld a star was for punctuality. They are ALWAYS running 15 minutes late and it bugs me. read more

I absolutely adore Twin Rinks Physio. Tara is a goddess manipulating muscles and administering IMS to my back which gets especially kinked and knotted up due to my line of work. I can usually get in within 24-hours, sometimes even the same day depending on when I call. The only thing that I'm not a huge fan of is the front office staff. All of the physiotherapists and stretching dudes are pretty cool. They're all quite friendly, polite, and courteous. However I find that the front office staff have issues finding where they left their smiles. They tend to be quite blunt, to the point, and focused on their tasks. I sometimes feel as though I am just another dollar sign with the front office staff, rather than a client and patient as I pay my bill and leave. Other than that though, the doctors are all wonderful. My mother-in-law absolutely loves Arnot as well. read more

In the past Twin Rinks has been excellent in terms of the IMS with Tara. I have also had IMS with Colleen and Arnot, both are good as well. I totally concur with the reviewer who said he was bugged by the "Always being 15 minutes late bugs me." It also bugs me, as it produces a chain effect and I am late for my students back at KPU. It doesn't feel respectful of my time, but rather how important and busy they are. I have informed Colleen of this, because it is a systemic business problem. We the clients have made them successful and therefore, I believe we should be respected for our time as well. My GP whom I don't pay is rarely late as he has excellent time management skills and is only late when a true emergency arrives. I sincerely hope Twin Rinks Physio addresses this issue as I would like to come back when they are able to (or I retire and have more time for waiting around). read more

Mr. Stams showed an inability to properly diagnose my problem - he diagnosed a leg length discrepancy without imaging or proper assessment (he looked at my posture in a mirror and based his entire diagnosis on "eye-balling" my leg length). I have since found out my spine has slight scoliosis which may have led to my legs not appearing to be the same length in his assessment. He prescribed a heel lift in one shoe, effectively jamming my leg into that hip joint and causing my sciatic nerve to be pinched off, further causing me to lose sensation in my entire leg and have excruciating nerve pain for nearly a decade. Since my legs were later determined by one of the top hip surgeons in BC to be the same length, jamming my one leg into my hip joint has caused the joint to break down and required me to have a full hip replacement. Sadly, having a unilateral hip replacement often causes a leg length discrepancy which I now have due to needing a prosthetic due to Mr. Stams misdiagnosis. Coupled with my slight scoliosis, I now experience compressed spinal discs and excessive wear on my biological hip (which will also require surgery and may not solve the problem if they are unable to exactly match my leg lengths). Mr. Stams won my Health Review Board complaint b/c he hired a lawyer who worded documents exactly as the Board wanted. Their decision was that at 50yrs old, I was "old with multiple issues" even tho one of the top surgeons in North America in charge of my care stated that a heel lift prescribed to an improperly diagnosed leg length discrepancy is a probable cause for hip replacement. I addressed every claim Mr. Stams made, however, I was unable to afford a lawyer to complete my documents and Mr. Stams was excused. I truly believe I would not be experiencing the amount of pain I have experienced over the last decade if Mr. Stams had not mistakenly prescribed a heel lift to my normal legs. read more