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    Twin City Discount Granite

    2.8 (29 reviews)
    Open 9:00 am - 5:00 pm

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    Hard to fill a pot, let alone wash a pan in this tiny sink (both sides equal size)... tiny
    Karen S.

    Granite counters- so far so good. NOT HAPPY with the double tiny bar-sized sink they installed. Its MISSING 5 1/2 inches of standard width. Mason, from Twin City Discount Granite calls to inform me that I could not use the undermount sink we chose because it's 1" too deep. He offers to install standard equal double 8" depth rather than 9". Installers came and installed. I did not notice how tiny the sink was until it was too late. The sink hole was pre-cut to size at the warehouse. I called Mason at Twin City Discount Granite, left a voicemail.... crickets. Stuck with a tiny sink. Try washing a frying pan in it... Maybe a one-star will get his attention, or possibly, like the other reviews, they won't care. I do not recommend.

    Installer cut into pvc pipe behind wall when cutting drywall to adjust the granite countertops. Another angle.
    Chet M.

    You get what you pay for. Installer cut into pvc pipe while installing pvc pipe. From what I can see it seems not be be leaking, but do not know how long this pvc will last and if it will spring a leak over time as there is probley just a little bit left the installer did not cut. I was watching the install and when he was cutting the drywall with the dewalt multi tool. I saw the pvc pipe, but, the installer worked so quickly to push the granite in to adjust so quickly that I did not see the pipe part that got cut. The funny thing is I asked the installer six times, did he cut in the pvc pipe and he stated no everytime. The only reason I found out about this was because I am about to installing some subway tile backsplash in the kitchen and before I finished the install of the backsplash I wanted to be sure the pvc pipe was not damaged as I was suspect that the pvc pipe was cut due to the speed the installer was cutting the drywall with the multitool. Since I would be covering this part of the drywall with backsplash, I decided to cut a small part of the drywall off and see to ensure there was no leak before installing the backsplash over this part of the drywall. Guess what? I am glad I did. See pictures. I already know they will not compensate or fix this as I am pretty sure from my dealing with them where they make the installation job easier for there employees at the customers expense. If I did call and let them know, they would blame me the customer for the PVC pipe being in the way, saying it's my fault you purchased a home with a pvc pipe in the way of our installation. Guess I can not complain, I got a good price on the granite/install, but now I have to worry about replacing this at my cost due to installers damaging the pvc pipe. This company will blame me as I stated earlier because they say so just because that's there mentality. Example is when a small child ask why? And the adult response to the child, "because I said so". I never have had granite countertops installed before, so this maybe normal for granite installation. See pictures. If this is normal for granite installation, then I think I will forget about countertop installation with any company at my primary home which I was thinking about updating. The thing that bothered me is the installer guy straight lied to my face and I asked him six times about did you cut into the pvc pipe. You may have a different experience with this company, but I can not recommend this company just due to the fact about the pvc pipe being damaged and asking about it and straight up lied to. Note: Installers did not clean up after install in kitchen. See pictures. This maybe normal as I have never had granite installed before.

    4 Months After Install.  They claim this is from my misuse and won't cover it.
    Dakota D.

    After I purchased new countertops from TC Discount Granite on 2/10/16, I scheduled a time with them to pick out my granite slab. I took time off work and picked out the slab. We laid out exactly which piece would go in each section of the kitchen. We spent extra time so the lines in the granite would match up well when there was a seam between two pieces. On installation day, it took all of 5 minutes for the installers to drop a large piece of granite on my new cabinets and floor. They snapped off a door and scratched up custom made cabinets. The piece of granite cracked in half. This meant that the installation had to be rescheduled for another couple of weeks out, forcing me to take another day off work. The installers assured me that everything would come from a new slab so that the seams matched up. TC Granite did pay for the cabinetry, but it was hours of my time to coordinate this. When TC Granite came to install the granite again, it was clear that one piece was from the original slab and the other was from a new slab. The seam didn't match up at all. There were gaps and small holes along the edge of the granite that was along the wall. They assured me this was okay because the back splash would cover this up. Within four or five months of the installation, there was a large crack in the granite next to the sink. I emailed the manager, Mark Harms, about this. His solution was to show me how to fix this with super glue. I let him know they should fix the countertops, and he said they're not liable. After several more emails (many of which were ignored), Mark offered me a $50 credit to have it fixed by one of his guys. He gave me the guy's info and said the guy preferred to be texted. I have texted this person and called several times with no response. At this point, I have no interest in working with TC DISCOUNT Granite. I would just like to make others aware that they DO NOT stand behind their work. Beware! There are much better granite companies in the Twin Cities. You get what you pay for. Mark Harms and his company do not stand behind their work or their product. If anything happens to your counters within months of the install, he will flat out tell you that you misused your countertops.

    Not even close to measured correctly

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    I had someone order items off my registry. They never showed in the mail. I gave it 1 month before…read morecalling in to corporate. The first time I called, I was told it had left their warehouse and was stuck with the courier so I needed to reach out to the person who placed the order to get the courier information so I could call and see where it was. I told them it's not my responsibility to find the lost items. I was told someone would call me back about the issue, they never did. I gave them a week before calling back. In the 2nd call, they said they couldn't figure it out so they were going to credit my MyFund account within 72 hours. Again, didn't happen. I'm on my 3rd call now and have been on for 45 minutes, they still have no idea what's going on. I'm so confused and annoyed. I feel like I've been patient with covid but this is ridiculous at this point. I just want the items that were purchased off my registry or the money for them, why is that hard to figure out??

    Kaylee is amazing! I called and was looking for a discontinued item and she was very understanding…read moreand patient after I explained why it was so important that they had it for my close friend. She was very quick at finding it, and she found it as a display and even took the time to take a look at it to see if it was damaged or not. She then asked me if I wanted to put it on hold and made sure to get my name and hold it till the next day. I was also looking for another item and I asked her if they might possibly have it and she took the item number down and looked for it and found one! She was very nice and patient with me despite me asking her to find two completely different items. Thank you so much Kaylee!

    Twin City Discount Granite - kitchenandbath - Updated May 2026

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