Rafael the manager is a man of his word!!! I had an issue…read morewith my warranty and getting my car serviced, he was able to take care of my issues and made me a happy customer 10 stars for him Thanks

Clear Choice is a great place to find a used vehicle. Brian was helpful and not pushy. Reasonable…read moreprice and friendly service.

Great deals, and helped us out with anything we needed after we purchased the vehicle. Highly…read morerecommend!! We will definitely be going back for our next vehicle!!

Army Guy Cars is truly a hidden gem in San Antonio. Mr. Scott Rollston and Mr. Jim are true men of…read morethe highest caliber. They are genuine, possessing the highest morals and ethics within the car industry. Anyone who has researched buying a used car knows the many pitfalls one can fall victim to. The number of deceiving tactics the common used car salesman utilizes to lure and deceive the customers are limitless. Mr. Rollston and Mr. Jim are beyond fair and are truly committed to providing the customer a fair and just deal on the purchase of a used vehicle. As for new customers, do your research and you too will have a true appreciation for the service these men provide within the vehicle sales industry. We (i.e. my wife and I) cannot thank Mr. Rollston and Mr. Jim enough for providing us with peace of mind. We will forever be loyal customers. Forever grateful, Nick and Rebecca V.

I was very impressed with the professionalism of Alan and Rick. They went out of their way to help…read moreme find the best deal I could on an SUV... They made sure to fix any problems there was with the car and now everything works perfectly on it The only reason I gave it four stars was because of an issue with the financing.. once that was resolved it was plain sailing Thank you very much once again for everything you helped us with we really appreciate it

We came here ready to buy! After finding this sexy thing, I decided I wanted it. Damon was our…read moresales person. He was patient, cool, & helpful. I made an cash offer. He went inside & managed to make it work when he ran it through his boss. Sold! This place will work with you, but bring that buying power. Cash! Highly recommend! Nice cars on the lot too.

Everything! Great to work with. Stands behind their guarantee. Helpful in every way.read more

I see this place clean and ready for business.. online // vehicles seem reasonable and worth…read morebuying!!! Love looking at all the nice vehicles for sale...

We shopped for a VW Passat TDI for 3-4 weeks. We saw this car online, drove from Bryan - College…read moreStation to see it, and drive back a few hours later. They made us a deal would could not refuse, gave the car a quick bath, and the empty tank was almost topped off completely!! (and you know diesel is not cheap!) I want to thank AJ, and the team at Spotless for getting the deal done for us today, I'll be back when I need another ride! John and Meme

Mindfulness to be improved! I went with a friend & after hearing all the promises they make over…read morethe phone this auto place is a bunch of BS! Very un welcome environment. Salesman rude, hostile, and made a joke of clients results to were. everybody in the building could hear the outcome.if I'm giving a one star was a mistake I clicked I it and could remove. Repeatedly seemed to have a comment to almost every single sentence referring to. "It's the owners rules not mine. It's the owners rules, not mine." They lied about the 500 promo if they can they you into a car! And what's sad about it, Is that my Friend flat out let them know the situation with there bad credit and didn't wanna waste their time at all.

Rented a Ford Escort here talked directly with Fred he was professional and I spoke with him about…read moreneeding to get me and my wife to the Airport he was very helpful he told me either myself or another staff would drive us there or he would get a Uber for us. He demonstrated to me that he's willing to do whatever it takes to help you out that's priceless. I would definitely rent from this small establishment because he knows how to help out customers....

BUYER BEWARE My son purchased a vehicle in August of this year (2021) and we also purchased the NVP…read more5-star warranty as we were told "it covers everything bumper to bumper" and that any future problems within the timeframe of the warranty would be covered (we upgraded to 5-star for better coverage) - this was a huge lie. With a used car we thought this was a good thing to do and my son wouldn't have any big out of pocket repair bills. Not only did we waste $1,800 on the warranty (lesson learned, these warranties are a rip-off and we were naive) but the car needs $4,000 worth of work. The warranty covers $500 less the deductible so NVP will pay out about $400. We should have taken this car to another licensed shop to be thoroughly inspected even if it would have cost $$ before purchase. Learn from our mistakes and avoid this dealership or buy nothing without a thorough off-site inspection. Also see the other reviews below. We both tried talking with them to work something out but they brushed us off, told my son they won't do anything and gave me the old "I'll check into it and call you back" brush off - nothing further. If they had been willing to work with us even a little on the repairs or stupid warranty we purchased we would have been happy, but no. Needless to say, I would never recommend them. His car has has been in the shop over a week while they sort out the repairs and joke warranty coverage so car rental fees on top of all else.

Negative stars. They stoled my identity. Ran my credit without my consent. Gadier Rodriguez…read moreadmitted running my credit. I gave no one consent. When confronted , he was still trying to sell me a car. I asked him to provide me proof of any kind (which I knew there would be none because I didn't give any information that would give consent) he , of course could not. I have only spoke with him once. That was over a week ago and I haven't spoke to him until today when Experian informed me of my credit being run TODAY. A WEEK LATER WHEN I NEVER AT ANY POINT GAVE THIS THIEF CONSENT. He ran my credit today. Why thief .Stay away from this dealership if you value your identity. I also have called to speak with the manager and guess what....cant even get a responsible person to speak with. That alone should tell you how they handle business.

LISTEN .. As a woman who's LOOKING to buy a car, come here and be ready for the blatant…read moredisrespect they have for you. I don't know who I was deal with his name or anything because he wasn't properly introduced, but I myself was there with a friend. As I was noticing and talking about the outside of the car and damages cosmetically the guy proceeds to tell me " You know you are buying a used car right" and not in a joking way . Outside wasn't a big concern to me no way so I proceed to say can you up it up for me. After the interior check I ask for a test drive to which I was told NO unless I apply for the car. I was a little shocked because I wasn't even asked if I had a valid ID or anything along the usual guidelines most dealerships ask for. I proceed to say I'm not serious in purchasing it especially if i can't test drive it, he then tells me "I need to see you if your pre approved before you can test drive it" . I myself have never had to do so before so I asked why and he then tells me it's policy.. I then ASK if I can see the policy because it was undisclosed on the website and he blatantly says NO. It would've been the end of the conversation there but I asked for the written policy just incase considering I didn't come to waste my time, he says NO again. There was were the conversation ended and I said okay and we were leaving , as I was talking to my friend about some reviews they had as we were WALKING AWAY , HE proceeds to turn around and talk to me about 5-10ft away and says "We sell a lot of cars everyday , WHY am I gonna sell YOU a car if your not serious about it." Basically yelling at us from afar. To which I responded "GOOD FOR YOU, HAVE A GOOD DAY." The conversation from the get go wasn't friendly and I myself didn't feel like I was taken seriously and felt almost like a child when being talked to. So to whoever comes here I hope you have better experiences than I did.

Had An Amazing process thanks to our sales person Alberto! It was a fast and easy process. He help…read moreexplain every detail to us with no hassle! I will highly recommend going with CarMax and ask for Alberto Car salesman.

I'm sharing this experience so other customers are aware of what occurred and can make an informed…read moredecision about who they feel comfortable working with at this location. I have also reported the incident directly to CarMax Customer Relations so CarMax has the opportunity to review and address it appropriately. The employee involved was identified to us by another CarMax employee as Sophia. I had an extremely upsetting experience with an employee who another CarMax employee identified to us as Sophia. My father's first language is not English, he has a noticeable accent, and he has difficulty clearly enunciating some words because of a previous stroke. While he was trying to communicate with Sophia, I repeatedly observed her smiling and grinning in a way that appeared mocking and condescending, as though she was suppressing laughter while he spoke. I did not hear her explicitly say anything about his accent or ethnicity, but the timing and repeated nature of her reactions were extremely upsetting. Later, my father simply asked for another copy of the receipt for our down payment. Sophia said it appeared we had already received one. When I questioned why another copy couldn't be provided, she became argumentative with me. I acknowledge I was frustrated, but I specifically told her I wanted to END the conversation with her and asked for a manager. Instead of getting one, she continued arguing with me even after I repeatedly said I no longer wanted to speak with her. Another employee eventually stepped in, and when we asked him for a manager, he immediately got one. Even while I was explaining the situation to the manager, Sophia remained nearby looking toward me, grinning, pursing/pouting her lips, and raising her eyebrows in a way I perceived as mocking. The manager, thankfully, was professional, understanding, and handled my complaint appropriately. He told me he would speak with the employee because the behavior was not acceptable. We were there purchasing a vehicle and trading in another one. Regardless of the issue we encountered with our trade-in, no customer should be made to feel mocked or belittled while struggling to communicate, and a request to stop an argument and speak with a manager should be respected. I have formally reported this incident to CarMax Customer Relations and requested that the surveillance footage from that evening be preserved and reviewed.

my son had been looking for a car for sometime, sales and office were awesome!! help with getting…read more him in a vehicle the same day,no problem in working with you great vehicles, good low payment , thanks nory and steve, i highly recommend this place for vehicles!!!

Don't ever buy a car from here, 1- when i went to buy the…read morecar there where mug in the trunk 2-there was no original key and they didn't mention until the purchase 3- I bought the car at daylight I didn't realize rear right taillight was not working correctly ( they didn't tell me that problems 4- second day my car's sound system stoped working 5- they give you empty tank and try to screw you over every penny