Great staff Pets are genuinely cared for and my Dog actually…read moreenjoys visiting Would recommend to any pet owner that cared about there animals

Update: We have received our pets' clinical records now. On the latest, it states "DO NOT…read moreTRUST/CARE" I've been with them as a regular customer for 3 years + (for 3 pets). However, my most recent experience with them has left me now moving vets. Summary - overbooking appointments so vets are always in a hurry and delayed. Thus not able to give thorough care. 1.Lack of proper COVID provisions, overbooking and delays Yesterday we had an appointment and my husband ended up waiting for an hour. They didn't have a suitable provision in place for waiting outside and were very delayed. As a result, there was limited social distancing and animals were very close to one another outside. Our dog became very stressed and my husband informed the receptionist that he was going to wait at the front of the cafe next door. Although this was agreed with the staff, they obviously forgot about it. My husband was left waiting for an hour..... When he went in it was clear they had forgotten. So we rebooked for today... 2. Lack of professionalism - Unclear instructions from the vets, less than 5 min time for over £60. The vet was polite but seemed to be in a bit of a hurry. There were two wound sites we wanted to have inspected but the vets just looked at one. The vets were in a hurry and didn't take time to explain what they wanted me to do with the dog and why. So when I failed to understand they got annoyed at me. He instructed me to hold the dog's harness which I did. But the dog growled and turned his head towards the vet. The vet then made a sarcastic comment of "so much for holding his harness". I was confused as I was still holding his harness. If he spent 30 more seconds explaining what he wanted to do next and why he wanted me to hold the dog in a certain way then I could have done it. We were in there for around 3 mins and charged over £60 for the service and a cream. We have now decided to move vets. Our pets are so important to us and if something were to happen due to the poor quality of care and services then I would never forgive myself.

From the owner: Yorkshire Vets Horsforth surgery is one of the leading vets in Leeds, providing everything you…read morewould expect from your local veterinary surgeon. This includes services such as: Vaccinations Neutering Microchipping First opinion diagnostics Dental examinations and surgery Routine surgical procedures External laboratory facilities As part of the Yorkshire Vets group, we are also able to provide a comprehensive out of hours service at our centralised Thornbury surgery. This allows us to support our local surgeries with the type of advanced surgical and diagnostic facilities that a small surgery cannot support on its own, all the while maintaining the high level of care and compassion that the Yorkshire Vets family pride ourselves on.

Lovely vets Symphony the English bull terrier puppy and Sherbert the budgie been treated fab. The…read morevets and staff are really compassionate and friendly. Waiting area is clean and spacious with plenty of seats I usually sit in the corner by the mags and has sleeves for carriers thus when I take Sherbert I pop her there while I read and wait. When its with Symphony he just says by my feet and loves greeting the staff as they give him affection

Issachar my beloved cockapoo dog has been going for great walks with Ross and Bosco for nearly 2…read moreyears now.... in this time by getting the fantastic and reassuring videos and photos of her fun and wonderful walks I have seen Issachar coming out of her shell from being a little aloof to becoming much more confident, running around having crazy times with her doggy friends, She is socialising with all sorts of dogs including the cute puppy's ! I'm so happy that my dog is being well exercised on interesting and stunning country walks and above all clearly looked after , well cared for to very top standards and importantly having fun .... Claire who Issachar adores , is of the same high standard as Ross .... and I will and do highly recommend to anyone who wants this top quality dog walking service..... many thanks guys ... I would like to add that Ross is always willing to add an extra walk when I need to whenever possible .... Very happy

From the owner: The team now offer three group walks per day and two companion services for dogs that are left…read morealone for too long for just a walk to suffice, but mainly for those working from home now. These dogs love having their owners at home all day but can't understand why they aren't playing with them all day! haha So the companion service allows you the time to get on with work knowing your dog is having a great time with their friends. This is by far the most popular service we provide and rarely has vacancies.

Run by a group of caring cat lovers, this club provide a shelter for cats in need of adoption. We…read morehave had two cats from them - a seven month old and an older ex-stray, and are about to get a third. The cats are checked over by a vet and treated for any health problems, vaccinated, neutered and micro-chipped, and if you have any questions or need any advice there is always someone at the end of a phone to help you. I have been dealing with them for about 8 years now and would recommend anyone seeking a cat to visit the centre, where you will find a cat who is seeking you!

Very friendly vets. I take my two cats here and have never…read morehad any issues. I find their pricing system quite reasonable too. Vets are expensive but I don't feel I'm being ripped off here! They are very genuine and always seem to care and be happy to see my cats!

Been taking my ridgeback frank here since being a puppy.not the easiest of dogs to work with but…read morethese guys are very patient and really good value for money.being an overly worried dog owner took my dog here when he was being a hypochondriac and they didn't charge for the check up

I found the vet that saw my pet to be very rude and unprofessional. Not only was her attitude…read moreatrocious but her way with dealing with animals was terrible. She made no effort to speak to him or reassure him, before grabbing his head from behind, which startled him and he snapped at her. This is a dog that has never bit anyone in his life. She then shouted at me, huffed a lot and stormed out of the room, refusing to complete his care so a different vet had to finish his treatment. My boy was left with a very sore and bleeding neck after what should have been a simple blood test. He spent the rest of the day very subdued and clingy. None of my pets will be going back there.

I've taken my two cats here since they were kittens (5 yrs) I've always received first class care…read morefor them and when we took in a very scared and malnourished stray they were brilliant with her. We took advantage of paying an extra £60+ for lifelong booster injections and it's paid off already. Highly recommended, professional, caring and clean veterinary surgery.