Verizon Fios changed my plan without my permission and sent me a confirmation email saying that…read more"your order is confirmed" I like the old plan I have so there is no way I would have changed it. Besides it was changed on a Sunday when I was busy attending a function. They had no explanation as to why it was changed, saying they don't work on Sundays and that they will change it back. Of course I don't believe them!!! I'm still waiting to speak to a supervisor... no one has call me back yet!

If you need to bang your head against the wall, use Verizon Fios. They are the worst company that I…read morehave ever dealt with. Should you need any type of assistance, forget about it. First you spend one half hour dealing with their useless automation then they cut you off. Two or three callbacks later, about 2 hrs in, you Google your issue and solve your problem yourself. This seems to be the program.

Beware of bait and switch. JARED promised to lower our bill and promised we would not loose any…read morechannels. In fact we lost dozens of channels!! Customer service gave us the run around until they closed, and no one would help us and reverse the deceptive sales practice. Pitiful that a utility can treat us this way. I am calling the optimum cable company in the morning to switch. Run, do not trust Verizon!!!

Zero stars from me if I can but it wouldn't let me. I am a loyal multiple account holder of Verizon…read morethat was just denied using my $200 promotional credit because I missed the deadline by a few hours. I was busy moving and closing on my 2 houses and time got away from me. I called 2 days ago to update my Fios package and also to have my payments automatically taken out monthly. And they had the nerve to tell me I missed the promotion. I spoke to a supervisor named Ms. Brendon who was as rude as rude can be. I will be going back to optimum as soon as this contract is up. So upset with the customer service given by Fios I can scream. Never again will I recommend them. You guys just lost a good customer.

This place runs scams, a customer came in and used my bank information and purchased a iPhone X…read more Never asked for ID. That's how greedy this place was to make money .

Great customer service, helpful staff. Got a great deal on an Iphone repair, other stores wanted to…read morecharge me way too much. They were honest and really helped me out!

Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

Friendly, easy to talk to, knowledgeable, and made my purchase to fit what I needed. I was very…read morepleased with the entire visit. ​

I don't know about this particular store, but I just want to say about AT&T, I despise the…read morecompany. They have the world's worst customer service. Call 611 from your mobile device? It's a joke, and I can't wait to leave AT&T and find a company that will actually be helpful over the phone instead of getting the constant runaround. So angry.

Dave was able to expertly run network cable from my basement to camera locations outside the house…read more All the internal and external cabling was clean and hidden from view. Even though they were a brand unknown to him, he had the knowhow to adapt and get my 5 cameras mounted and plugged in. With 100% of my property covered by the cameras, now I'm able to view, record, and export any events on the property. Dave came on time and the work was well done at a good value.

Outstanding service. Super nice guy. He hung our outdoor tv perfectly and walked me through the…read moreentire process.

First, if you're trying to find parking in the lot, chances are the spots will already be taken, or…read morebe blocked by the drive through line for the Starbucks located next door in the same shopping center. You walk in and sure the place looks fancy. But the employees have no personality, they don't greet you. Was finally cutting the cord to cable TV so I was returning my box. I'm not sure what took so long because someone else walked in as the associate was trying to figure out what to do, and they returned a cable box in no time.

Good service but my goodness depending upon the customers needs you can stand on line for up to 45…read moremins which is annoying.

Cannot recommend Anthony enough. He has a great eye for placements and is meticulous (and very…read moreclean!). He was able to hang two televisions within 24 hours of reaching out and he did a fabulous job. He's also just a really nice human. Highly recommend.

Anthony is a thief. He quoted me $1500 but the job cost $2600. He did not center the TV properly…read more It's 5.5" off center. Plus the TVs are too high. They should be eye-level. I know this, bc we had to hire a different contractor to fix his shoddy work. And, his spackle/patch work is awful. He also left magic marker on our wall because he put the outlet in the wrong spot. He must have a lot of friends who are willing to write false reviews because he is not competent. Run, don't walk from this guy!