The Tech noted some cracking in the polymer coating on my flat roof while checking my…read more A/C, and advised me to call the roofing contractor for repair (we did! I am unable to personally reach the roof), so he performed not only the tuneup on my A/C, but saved my interior from rain damage. He also came into the house to measure air flow from that unit.

In the past Vail Heating & Cooling used to be a good company. We have bought 5 units from them over…read morethe years. But they are now very customer unfriendly and unresponsive. We have now been without AC for 4 days. We have contacted them numerous times, as our units should still be under warranty. They have not even bothered to return any of our calls. We are senior citizens, and the temperature is well over 100 degrees daily. We think that their owner, Juan Castillo, should be made aware of this. We can't believe how much the company has deteriorated.

We highly recommend Mark Molinari & Quality Air Solutions (520-222-9890) as being honest…read more& knowledgeable! We give Mark & Q.A.S. 5 stars! Mark was referred to us by a retired custom home builder. Originally, we hired a locally owned (since 1959) company with an A+ BBB rating to fix our 9 year old heat pump which was still under warranty for parts. The technicians misdiagnosed the problem and explained that it would cost us $3,600+ to fix the unit. They urged us to purchase a new heat pump which would have cost us $19,000 for a bottom of the line unit. We called Mark who found that the previous company had left wires disconnected. The charge to fix the unit would be $1,200 with the warranty company providing the parts. Mark explained that the heat pump would last 5+ years. If we wanted a new unit, the bill would be $12,000 for an American Standard heat pump.

Total Pros. Knowledgeable, friendly and affordable. Skilled and conscientious. I would work with…read morethem again in heartbeat.

Wow, the only reason Chris gets two stars is because the air conditioner installation actually…read morefunctioned. Talk about the least effort ever given to satisfying a customer or explaining things or making a job look good out of pride for you own work... I should've taken a hint when he was bad at returning pre-sale calls...he hasn't bothered to call or e-mail back after the job was done and he was paid.

I was having issues with my a/c unit for a few days and was at my wits end. I called Chris and he…read morecame out that afternoon and fixed it up in about 30 minutes total. Very fast, clean and responsive.

They are high priced and want to upsell all of their services. Man that showed up was not a true…read moreplumber he just kept telling me I needed to purchase more services and that he'd have to come back out when they could schedule it. The lady at the office said she would report it to the service manager and have him call me which he never did. Waste of $300 for a camera inspection that showed nothing worthwhile.

Had an unusual and relatively tough job for them. They got it done at a reasonable price.read more

We called Desert Plumbing to fix a rusted out toilet flange and to repair the concrete surrounding…read morethe drain pipe. Richard did an OUTSTANDING job! He also upgraded our old toilet with a newer one that was taller. He was extremely friendly and professional and completed the job very quickly at a great no-nonsense price. If I ever need plumbing services again, Richard and Desert Plumbing is at the top of my list! Great job! It was also good that he lives near Vail. I highly recommend Richard.

Great experience with Richard at Desert Plumbing. He is communicative and punctual. He is…read moreknowledgeable in his craft and can explain the issue and what needs to be done to address it. I had an issue with the shower valve in one bathroom. My Moen shower mixing valve was only putting out lukewarm water. He immediately knew that the cartridge failed and based off of the photo I sent, he knew which part number to bring with him. He was able to squeeze me in on the following day and remedied the problem in no time at all. Very pleased with the outcome of this experience. Richard did a great job and is fair on the price for his expertise. I will not hesitate to reach out to him for further plumbing needs.

I was fortunate they got to me the same day as my furnace quit working overnight and turns out…read morethere was some carbon buildup and Derek was able to just clean it and get it running without needing any parts. Nice to know there are still some honest people! On top of that, my dryer vent on the roof of the house was clogged and Derek volunteered to go up and take off the vent cover that had years of roof coating covering it and clean out the vent free of charge. Certainly above and beyond what I expected - along with a bill for the furnace way lower than I expected. Highly recommend Qualified Comfort!

Responsive, Responsible and Reasonable. The owner came out and gave us several options for our…read more system and worked with us for the best solution for budget. He and his team were efficient and respectful of our home and did a great job. Best deal in town!

Steve is my new go-to electrician in the Vail area and he should be yours' too!…read more I got in touch with Steve thanks to a referral from Home Depot. I had just purchased a new home and was needing a few things done around the house to include the installing of five ceiling fans, three pendant lights and three recessed lights in the master bedroom. I got a slightly better quote from another electrician, but ultimately went with Steve because of his incredible professionalism. He went out of his way to help me find the perfect trim for my recessed lights and gave me some good pointers on how it should be set up. Because of this, I knew I had to go with him. I couldn't be happier with his work. The fans are all in and working great, the pendants are hanging beautifully, and the recessed lights literally took my breath away. He is so incredibly thorough in his work and it totally shows. If you are looking for an electrician who will go the extra mile to make your project perfect, look no further than Steve at Vail Electric. He will always give you a fair price for an incredible service. 5 stars.

Vail Electric installed our line for our hot tub. They did excellent work! Very prompt, courteous,…read moreand very reasonably priced. We highly recommend to anyone needing electric work

I came home from vacation and my plumbing was backing up in to my back bathroom shower. Lovely,…read morejust lovely. I made an appointment for one of the namebrand "rooter" guys but also reached out to a plumber friend. Plumber friend said he doesn't do this kind of work but recommended I call All Pro. Told him I already have an appointment with "rooter" and he said i should cancel immediately and get All Pro out to my house. Well just a few short hours later, two of the nicest men came to my house and analyzed the problem, fixed it, gave me a recommendation on how to get a permanent fix, played with my dog and left me with more money in my wallet than I expected!!! Prices are way below the namebrand "rooter" guys and their customer service is exemplary. Thanks to Mike Doherty for the recommendation and THANK YOU to All Pro!!

Been using this company for 6 years for my plumbing. Always ask for the same guy. This time I had…read moretwo issues. Hot water on laundry had bad flow. Knew exact issue since I pulled out machine two days prior and observed it first hand. Second issue was bathroom tub dripping. Bill came out to $200. Guess how many issues were fixed? Zero. Laundry machine was pulled out and was told yup it's bad water pressure and I can fix it for $250 (on a separate visit). So nothing was done. Next two washers were installed on tub totalling $14.02. Didn't fix the problem. Was told a separate visit would be required to install a faucet kit that would be about $200. So why did I just pay $200 for this visit. He was here for a total of 1.5 hours max. That equals to $118 per hour for labor. I called and complained and was told the "minimum for a service starts at $118." "I'm in billing and that is the lowest bill I've seen in a while." I would be happy if at least one problem was fixed. But nothing was really fixed. I asked for a labor breakdown and they said they would have to call me back. I will never use this company ever again. There are better companies out there. Don't waste your money here and get price gouged.