Excellent Service! Amazing Response! Quality Work!…read more This was a service call on our Package Unit installed in November of 25. Since this is our first cooling season, the system needed a few adjustments to match our home and personal comfort. I had the pleasure of working with Jimmy; he is the nicest, professional, and knowledgeable HVAC Contractor I have met. He, along with Kyle, went above and beyond to get things perfect. Thank you also to Angela, who is always wonderful to work with. You all are awesome! DJ and Kenny

Had a new AC unit installed at a property. Afterward, I found sheet metal screws and small pieces…read moreof sheet metal debris left throughout my front yard. One of these screws ended up in my tire, which I took to Discount Tire to be repaired (they completed the repair at no charge). While Vista Pros did offer to pay for the repair, my concern was the inconvenience of having to deal with a flat tire due to the debris left behind. They also offered to return to clean up the yard, but I had already cleaned it up myself by that point. One of the installers was a smoker, and I noticed a strong odor of smoke inside my home during the project. In my personal opinion, the overall experience fell short of what I consider professional and satisfactory. They provided two maintenance visits with the new AC unit. When they came, it was during the wintertime, so they inspected my heating system. I was told the blower motor needed to be cleaned because it was dirty. They told me the circuit board had burn marks and needed replacement. Because I wanted to be sure, I had a third party inspect it, who stated the board was functional and did not need to be replaced. When the company reached out to schedule the second maintenance visit, I declined, having decided to no longer use their services based on my previous experiences. When I informed them of my decision and my reasoning, I felt their email responses were overly pushy in trying to get me to schedule or use their services again. They did offer to try to make things right, but I chose to move forward and decline further contact. When I posted my initial review, the company emailed me claiming that attempts to damage their reputation are considered defamation and can warrant legal action, while requesting that my post be accurate. I am updating this review to ensure it reflects only my exact personal experience, timelines, and the factual second opinion I received. Anti-SLAPP statute (A.R.S. § 12-751)

Very professional and very knowledgeable. I would call them again for my twice a year service…read morecheckup.

Great when it was Arizona Comfort Systems. Now it's . Rite…read moreWay, and they LOVE seniors! Seniors = $$$! According to them, everything went to crap with my system sometime in the few months between the last visit by ACS and the first visit by Rite Way.

I needed HVAC cleaned and serviced for the sale of a house. Chris spent about two hours doing a…read morethorough job and took before and after pictures I could show the buyer. The one year maintenance agreement is transferable to the buyer. It's a great value.

Such great staff, a small business in town that really cares about the neighborhood it servesread more

I want to shout out to the Office Manager, Victoria, who went above & beyond to get a tech out to…read moreour home for a HVAC service. I scheduled an OL appointment but had inadvertently got my dates wrong so I was expecting them on 4/22 when my appointment was for 4/29 - DOH!! I emailed asking for the status & Victoria got right to it - she informed me of the OL appointment date and I profusely apologized for the confusion. She then checked her schedule and was still able to get the Tech, Brian, to our place that same day. Wow - great customer service and Brian was very conscientious while working in our home during the pandemic. He took the time to explain things and did a fabulous job. Well done Berg Heating & Air Conditioning. You've earned our repeat business. Thanks again!

This is the second AC/Heat unit Berg's has installed for my home, the house has two units. I am…read morepleased with my Carrier Infinity unit just installed, it is super quiet, and cost much less (thousands less) than competing units and comes with higher rated heating and cooling. The unit is "sleek" and easy to maintain. The Infinity is remotely monitored and software updates are automatic; Carrier sends me an Email when updates are installed. Berg's came on time, cleaned up quickly, and replaced my 20 year old system in two days. Gone is the old metal exhaust pipe for the secondary gas heat ex-changer (programed to fire up below 25 F) which exceeds Government suggested gas efficiency, allowing escaping exhaust to use PVC piping. Good bye high gas bill for this unit. Call Berg's, they will do you right.

I applied for Efficiency Arizona and the first contractor they connected me with I spent over 2…read moremonths trying to get my install, I was able to get a new contractor assigned to me and was so glad they assigned me Saguaro Air Solutions they were wonderful quick to give me a quote and within a week they did the install and it only took Jesse and his men 1 day to do the install and remove the old AC unit. If you are going through Efficiency Arizona I suggest you ask for this company to do your install. Even if you don't use Efficiency Arizona I recommend contacting this company. The new AC is great no problems it cools the house fast. Thanks Again

Amazing & affordable HVAC service in Sierra Vista - Saguaro Air Solutions…read more Jesse (owner of Saguaro Air Solutions) provided me a fair & honest estimate to replace my whole A/C system. Out of the 4 estimates I received, his was a lower cost & for a much better system with a heat pump. I questioned if he offered any discounts/rebates, & his answer was that he charges a flat rate (for system & installation) & doesn't show a bunch of discounts to make the customer feel good about getting a good price. Jesse was very responsive to all my email inquiries & answered everything I had questions/concerns about - approx 6 emails). He kept me informed up to the day of installation. The install went very well & it was only 1 day w/o A/C vs the other HVAC companies of 2 days - including from major, more popular companies.   I also had duct cleaning done - the same day. They were careful to cover all furniture & carpeting to avoid falling dust. They also took the extra effort & cleaned/washed my register vent covers, & cleaned up the work site upon completion. I would recommend Saguaro Air Solutions for any A/C or heating (& duct cleaning) work for anyone needing HVAC service.

Frederick and his team at Afterhours Services did a Great job installing our Costco-purchased mini…read moresplit A/C. They are licensed which satisfies the warranty, they also handle the permit, which passed inspection seamlessly, It was a clean install, they kept the site spotless, were polite, professional. Their estimate included the pad plus all materials. Highly Recommend. Price was as agreed.

Afterhours Services recently installed a mini-split for me and I must say I'm impressed with my…read moreentire experience with this company. Having watched the technicians I could see the pride they both have and it shows up in what they do. If your looking for a professional company with great prices look no farther than Afterhours Services. They will be taking care of all my future HVAC needs.

A couple months ago we had Sierra Vista Plumbing perform a side sewer video inspection for a home…read morewe were purchasing. They were recommended by our real estate agent. We were charged a very reasonable fee, the two person crew worked quickly and gave a briefing afterwards. They put any worries to rest about the side sewer connections. Fast forward to a month after closing on the home, while moving in I accidentally (stupidly) backed our heavy 5th wheel trailer over the underground water shutoff valve in the front yard. The valve was completely sheared off on our side of the meter. The 3/4" supply line was running wide open. Having no idea if there was another water company shutoff valve, I called 911, Sierra Vista Plumbing (knowing I would need a new shutoff valve once the water flow was stopped) and the water company for help. After calling Sierra Vista Plumbing, Zach arrived first on scene within 15 minutes and knew exactly what to do. He got the water shut off before the meter (with water company permission) and ultimately repaired all the damage within two hours with new / upgraded components leaving the entire valve configuration MUCH better than it was before. The total cost was much lower than I'd anticipated. Zach was understanding, empathetic and explained everything he was doing. I can't thank Sierra Vista Plumbing for coming to my aid so fast. They've earned all of my future plumbing and HVAC business.

They did a sewer inspection that in my opinion was a total scam. Showed things that were wrong that…read morewere later proven by another plumber to be in near perfect condition. Looks like they were looking to get more business

I was fortunate they got to me the same day as my furnace quit working overnight and turns out…read morethere was some carbon buildup and Derek was able to just clean it and get it running without needing any parts. Nice to know there are still some honest people! On top of that, my dryer vent on the roof of the house was clogged and Derek volunteered to go up and take off the vent cover that had years of roof coating covering it and clean out the vent free of charge. Certainly above and beyond what I expected - along with a bill for the furnace way lower than I expected. Highly recommend Qualified Comfort!

Responsive, Responsible and Reasonable. The owner came out and gave us several options for our…read more system and worked with us for the best solution for budget. He and his team were efficient and respectful of our home and did a great job. Best deal in town!