Update. Summer of 26. Very happy with the professionalism and responsiveness of Taylor AC. Thank…read moreyou Stacy for keeping a tight running ship and explaining the seasonal offerings of services contract. I deeply appreciate the remaining small business/trade school owners NOT giving into a "buy out!" Your quality of customer service goes well beyond expectations.

Prompt response. On time. And they were 9k cheaper than Parker and son's. And 3k cheaper than my…read morebuilder.

Jerry and Kendall came out and did regular maintenance on my furnace. They educated me on my system…read moreand what they did, they also offered suggestions on keeping me safe from carbon monoxide. Thanks guys!

I applied for Efficiency Arizona and the first contractor they connected me with I spent over 2…read moremonths trying to get my install, I was able to get a new contractor assigned to me and was so glad they assigned me Saguaro Air Solutions they were wonderful quick to give me a quote and within a week they did the install and it only took Jesse and his men 1 day to do the install and remove the old AC unit. If you are going through Efficiency Arizona I suggest you ask for this company to do your install. Even if you don't use Efficiency Arizona I recommend contacting this company. The new AC is great no problems it cools the house fast. Thanks Again

Excellent Service! Amazing Response! Quality Work!…read more This was a service call on our Package Unit installed in November of 25. Since this is our first cooling season, the system needed a few adjustments to match our home and personal comfort. I had the pleasure of working with Jimmy; he is the nicest, professional, and knowledgeable HVAC Contractor I have met. He, along with Kyle, went above and beyond to get things perfect. Thank you also to Angela, who is always wonderful to work with. You all are awesome! DJ and Kenny

Had a new AC unit installed at a property. Afterward, I found sheet metal screws and small pieces…read moreof sheet metal debris left throughout my front yard. One of these screws ended up in my tire, which I took to Discount Tire to be repaired (they completed the repair at no charge). While Vista Pros did offer to pay for the repair, my concern was the inconvenience of having to deal with a flat tire due to the debris left behind. They also offered to return to clean up the yard, but I had already cleaned it up myself by that point. One of the installers was a smoker, and I noticed a strong odor of smoke inside my home during the project. In my personal opinion, the overall experience fell short of what I consider professional and satisfactory. They provided two maintenance visits with the new AC unit. When they came, it was during the wintertime, so they inspected my heating system. I was told the blower motor needed to be cleaned because it was dirty. They told me the circuit board had burn marks and needed replacement. Because I wanted to be sure, I had a third party inspect it, who stated the board was functional and did not need to be replaced. When the company reached out to schedule the second maintenance visit, I declined, having decided to no longer use their services based on my previous experiences. When I informed them of my decision and my reasoning, I felt their email responses were overly pushy in trying to get me to schedule or use their services again. They did offer to try to make things right, but I chose to move forward and decline further contact. When I posted my initial review, the company emailed me claiming that attempts to damage their reputation are considered defamation and can warrant legal action, while requesting that my post be accurate. I am updating this review to ensure it reflects only my exact personal experience, timelines, and the factual second opinion I received. Anti-SLAPP statute (A.R.S. § 12-751)

I needed HVAC cleaned and serviced for the sale of a house. Chris spent about two hours doing a…read morethorough job and took before and after pictures I could show the buyer. The one year maintenance agreement is transferable to the buyer. It's a great value.

Such great staff, a small business in town that really cares about the neighborhood it servesread more

Eric and his crew are excellent. I have used them for many years and highly recommend them. I…read morejust had my second HVAC system installed by them.

Our HVAC died on us in October of 2024. It was 16 years old on R-22. Eric came out to service it,…read moreplugged the leak. Apparently it had more than one leak and the entire refrigerant ran out in two days. He was completely out of refrigerant. We opted to wait on replacing it due to costs. It was something we had to save up for. Fortunately we have a very well insulated home made with 'ice block', a method of insulating the inside of the block using styrofoam supports. So the house holds up well in the winter months as we used two oil heaters and maintained a very comfortable environment in a 2100' home. We finally saved enough $ to pay for an entire replacement based on what we were seeing similar units selling for online with labor. We had several estimates done by other HVAC companies as well, but Air Flow Systems was considerably cheaper ($5,000 to as much as $12,000 less), and that was with the upgraded SEER2 plus the new 454B. This unit had all the bells and whistles of energy efficiency and is incredibly whisper quiet at all times. I questioned Eric on the much lower than anticipated fee, and he said he did cut us a big discount (by thousands, literally) due to what happened prior with running out of refrigerant, and as fellow Christians. This new version is amazingly smooth, has a touchscreen thermostat (very nice) and little perks. We never hear it turn on and off, which is great! They had this installed in under 6 hours. We are extremely pleased that they arranged this before the 4th of July, 2025 as well. Eric has us on the calendar for annual wellness check ups, too, but this unit will surely outlast the old one it replaced and will likely outlive us! Great service, arrived exactly on time early in the morning and installed lickety-split! He has such a good attitude about his product and business, and good things to say about Christ as well. Very grateful and super satisfied with the unexpected discounts and generosity. He even ran home for more refrigerant as he was a little short. He wanted to be sure we had the maximum needed. Highly recommend, and will use him always!

I want to shout out to the Office Manager, Victoria, who went above & beyond to get a tech out to…read moreour home for a HVAC service. I scheduled an OL appointment but had inadvertently got my dates wrong so I was expecting them on 4/22 when my appointment was for 4/29 - DOH!! I emailed asking for the status & Victoria got right to it - she informed me of the OL appointment date and I profusely apologized for the confusion. She then checked her schedule and was still able to get the Tech, Brian, to our place that same day. Wow - great customer service and Brian was very conscientious while working in our home during the pandemic. He took the time to explain things and did a fabulous job. Well done Berg Heating & Air Conditioning. You've earned our repeat business. Thanks again!

This is the second AC/Heat unit Berg's has installed for my home, the house has two units. I am…read morepleased with my Carrier Infinity unit just installed, it is super quiet, and cost much less (thousands less) than competing units and comes with higher rated heating and cooling. The unit is "sleek" and easy to maintain. The Infinity is remotely monitored and software updates are automatic; Carrier sends me an Email when updates are installed. Berg's came on time, cleaned up quickly, and replaced my 20 year old system in two days. Gone is the old metal exhaust pipe for the secondary gas heat ex-changer (programed to fire up below 25 F) which exceeds Government suggested gas efficiency, allowing escaping exhaust to use PVC piping. Good bye high gas bill for this unit. Call Berg's, they will do you right.

SV Plumbing has always done an amazing job for us. We have used them for our home and business. No…read morejob too big. Their heart is in it.

A couple months ago we had Sierra Vista Plumbing perform a side sewer video inspection for a home…read morewe were purchasing. They were recommended by our real estate agent. We were charged a very reasonable fee, the two person crew worked quickly and gave a briefing afterwards. They put any worries to rest about the side sewer connections. Fast forward to a month after closing on the home, while moving in I accidentally (stupidly) backed our heavy 5th wheel trailer over the underground water shutoff valve in the front yard. The valve was completely sheared off on our side of the meter. The 3/4" supply line was running wide open. Having no idea if there was another water company shutoff valve, I called 911, Sierra Vista Plumbing (knowing I would need a new shutoff valve once the water flow was stopped) and the water company for help. After calling Sierra Vista Plumbing, Zach arrived first on scene within 15 minutes and knew exactly what to do. He got the water shut off before the meter (with water company permission) and ultimately repaired all the damage within two hours with new / upgraded components leaving the entire valve configuration MUCH better than it was before. The total cost was much lower than I'd anticipated. Zach was understanding, empathetic and explained everything he was doing. I can't thank Sierra Vista Plumbing for coming to my aid so fast. They've earned all of my future plumbing and HVAC business.

Thank you Ruben and Alex for the professional service and parts. Will definitely…read moreuse Grasp Heating and Cooling again!

Worst place to take your heating and cooling buissnes. Took a fridge to get fixed was told it was…read morefixed and ready I made the 45min. Drive only to find the fridge was not ready when we got there. Came back later that day was told it was all fixed and was being charged 150$ craziness but at this point we just wanted to pay and never come back again. Before paying we checked the fridge and still was not working the owner Jose said he didn't know why it wasn't working and asked us to leave it there again... we told him no and that there was no way we were paying a cent of the 150$ he was asking for not fixing the fridge. This guy has no clue about fixing a fridge. We took our fridge to "lupitas" were they fixed our freezer and our fridge. For way less that we were getting charge for one fridge that was never fixed. This people are a rip of..I give them a -0 star. We recomen u try "lupitas" before ever taking your buissnes to "grasp heating and cooling " the biggest public rip of in Douglas az.

This business is WONDERFUL!…read more Our air conditioner stopped working. Montez was at our door within 3 hours! He quickly diagnosed the issue (fried fuse because of frequent power outages and restarts). He looked over all the components of the system, replaced the fuse. Made certain that it was working. Highly suggested a maintenance on our system. Shared that his company offers discounts and perks with regular maintenance - a great opportunity, as the charges were MORE than reasonable!! This young man is very kind, thoughtful and courteous! We are planning to schedule the maintenance. HIGHLY recommended!!

Awesome company. Fast, friendly and knowledgeable. Easy to deal with answered all questions. Prices…read morewere very fair. Will definitely use again and highly recommend.