Excellent customer service from start to finish! Elizabeth was wonderful to work with when…read morescheduling my appointment, and Leonel was absolutely outstanding. He went out of his way to accommodate my schedule and fit me into his day on very short notice, which I truly appreciated. When he arrived, he thoroughly inspected my washing machine and gave me an honest, professional opinion about whether it was worth repairing or if replacing it would be the better investment. He even took the time to research the parts needed and price everything out so I could make an informed decision. After reviewing the costs, we agreed that replacing the washer made more financial sense. What impressed me most was that Leonel didn't charge me for the visit or the diagnostic. That level of honesty and integrity is hard to find these days. Leonel was knowledgeable, friendly, professional, and genuinely focused on helping me make the best decision rather than trying to sell me an unnecessary repair. I can't recommend this company enough. If you're looking for trustworthy, reliable service, these are the people to call!

Five-star review for Roadrunner Appliance! They truly went above and beyond today. They are…read morecompletely booked until Monday because of the holiday weekend schedule, but the woman on the phone gave me the absolute best guidance and tips. As an Army wife out of state trying to fix a fridge for a guest in my house right now, her incredible kindness and helpful advice meant the world to me!

Victor, along with a young trainee, repaired our oven this morning…read more Prompt, professional and nice to talk to. Job completed quickly for a reasonable amount. We will use A-Z Appliance Pro for any future repairs.

This company is responsive. It did not quite work out in terms of price (no fault of their own)…read more Finances are what they are. I do appreciate our initial interactions and their willingness to consider my business. They will be a consideration in the future.

This is for KGs response for an at home service call. 10/10…read morefor getting a service tech (Armand) out within 24 hrs. 8/10 for time between getting item needed for repair.... Shortages. 10/10 for Armand! This man seems to have knowledge on everything you use in your home! He's a wealth of knowledge and insight and is very professional and extremely personable. I appreciate his "service tips" in maintaining my appliances upkeep. The cost was well under what the manufacturer quoted and beats getting a new appliance. It's all about the upkeep. Much appreciation.

Do not trust this business. Hard to overlook the smart…read moremouthed rude employee I encountered. The Oven they sold me was improperly installed and when it turned out to be defective anyway, they refused to service it. So. besides being incredibly rude they do not stand behind their products. You'd be better off dealing with a box-store.

Mr Moreno responded very promptly to my call. He swiftly diagnosed the issues with my…read morerefrigerator and clothes washer. Parts were ordered and he was back in 2 days to repair the problems. He is professional and courteous. More importantly, he is honest. Good Appliance repair people are hard to find so I'm very happy to have found Mr Moreno

Great communication, prompt and fair pricing to fix my two refrigerators and a freezer. Highly…read morerecommend!

David was great to work with; he identified & repaired problems with 2 different wine coolers. He…read morewas able to identify the necessary parts & work with the vendor on delivery. David was also very accommodating of our travel schedule to do the necessary work. I highly recommend him for any of your appliance repair needs.

This company is responsive. It did not quite work out in terms of price (no fault of their own)…read more Finances are what they are. I do appreciate our initial interactions and their willingness to consider my business. They will be a consideration in the future.

These guys were fantastic! They fixed my whirlpool bathtub and my sink. They fixed stuff other guys…read morewouldn't even touch! They were kind and courteous and very knowledgeable. I don't plan on ever using a different plumber! Integrity Plumbing Solutions is my plumber for life! Thanks!

HI, GUYS Met you at ..... (Got off w/ $20) Catch me on X at AZ DesertCatX3 ~ Can help clear up…read morecurrent stats ~ Don't feel "betrayed" don't trust the propaganda. Trust your instincts. You've got everything it take. GOOD JOB ~ Julie

First of all I'd like to reiterate that supporting local businesses is key to a communities success…read moreand economy. Yes prices may be higher, what sets them apart is community and quality/warranty. I had another service call come out for an appliance I bought from a box store. The owner himself came out with another employee and I am very thankful that he explained the trouble, the estimated time to get part and then the estimated time to fix the issue. People. Supply chains are LOW on parts and "new". Trying to find quality workers apparently is low as well for this area. So provide understanding.

Bought a washing machine from this hellhole. As soon as it wS installed it kept blowing fuses. We…read morecalled, receptionist Saud the "owner" would call back. Never did. Several days later the machine stayed on And on and on It wouldn't stop filling with water Flooding our home. More calls to kg and same receptionist said "the owner " would call back. Never did. So today the machine was loaded up and taken back to the store. The owner now says they dint do refunds even on faulty appliances. I guess now , due to their horrible le business practices and horrible customer service, we will see you in small claims court fir the cost of a washing machine AND the cost to clean up the flood in the house. Something that could have been handled with a simple call back.

I was really pleased with our service today. The replacement part was delivered to our residence…read morewhich really helped with scheduling. Our tech, Joseph, arrived within the estimated appointment window, explained the part malfunction, and installed the new part with no issues. I'm appreciative that our tech also left a mess-free area when the repair was complete.

Service tech Dennis was great. No issues with his work. And they were responsive compared to some…read moreother companies that I called. But way too expensive. $300 for about 10 minutes of work. And Sears overcharged for little plastic door lock (strike). Sears charged $58. Found same one for $7 on Amazon. Sorry to say but this is one reason why Sears has fallen out of favor with many Americans. Used to use these guys for everything (car, home, etc). Will probably be the last time. Side note, automated system / AI is horrible. No way to update basic info once they put you in system, they put the wrong address and it will not let you update in system. And apparently they use an overseas call center - good luck understanding those guys.

Terrible terrible terrible. Charger my grandma $180 and never finished the job. I want a refund.read more

From the owner: Repairing all major appliances, domestic and commercialread more