Commercial Post Production Suite…read more We highly recommend Toronto Home Theatre. Right from the first contact with Jeff, everything was very professional and courteous. Mike made time in his schedule to come out quickly for a site visit to formulate a plan for our tight timeline and was extremely efficient and knowledgeable. He not only was able to supply us with the needed parts but was able to salvage a few items we had in our facility to save us money. Mike and his team's work installing our commercial plasma panel, audio distribution and in-wall speakers well planned out and executed flawlessly. These guys know customer service. We are very satisfied. Thank you!

From the owner: Mike & Jeff met back in 2006 working for custom home theater division of The Hudson's Bay Company…read morein downtown Toronto. Jeff looked after the sales & in-store event marketing while Mike was doing the in-home consults & installations. This company was founded on the basic idea that paying more doesn't always mean better quality. We treat each design & installation as unique, like your home, and believe that proper home theater advice is much more important than price. Our record of service achievement is very clear when you consider we are the only home theater company to win the "Best Of Homestars" for 10 straight years. Plain & simple, we're in the business of building lifetime customers.

The service was speedy, flawless, and very professional. WallMountingServices howed up on time,…read moreworked hard and did an amazing job installing two TVs. Great value for great quality work! I will be using them again and will definitely recommend them to others.

Fast reply to messages and was very reputable on the phone. Very willing to explain all the work…read morethey did with a very organized output. Extremely professional with great timing and willing to work with my schedule to complete the project at hand. Highly recommend them as the work was also very neat and meticulous all done in a timely manner and with good equipment with options on different variety of camera quality and budget. When finished explained and helped set up my mobile applications and service if needed anytime. Overall have had no issues and looking forward to adding to existing system to expand to cover more. Great work and would highly recommend interface to friends and family.

Super customer service, price was reasonably affordable for the services provided! Overall…read moreimpressed would recommend to anyone!

There is some wrong with this company, I visited their listed address at 101 Peter Street and this…read morebusiness never existed in this space. Their phone # goes to a voicemail and they have other listed addresses I have seen online and none of those addresses are correct either nor are the phone numbers no live responses. This company provides more questions than answers

This company is great! The tech showed up on time (early actually)…read moreDid the work, has all the tools, no mess, and friendly! Dismounted an old 60", moved the wall bracket, installed a new 75" , adjusted everything, done in about 40 minutes!

They called my phone once, the number without voice mail. I have another phone number with voice…read moremail. They also didn't email or text. A tech company. They simply gave up, on such an important and expensive purchase. I'm waiting over 3 days for information. You cannot contact Geek Squad easily for in-store business. Beware! No online number, the only way to reach the Geek squad is a phone line that makes you wait 2 hours on average!!! And they make you press 2 to stay on, about every few minutes. Excruciating. I was dumbfounded that the callback option hours later worked. A very patient and understanding service rep helped me with my issue and apologized. The only reason for 2 stars, bc that's generous

#WORST #GEEKSQUAD #BESTBUY #CANADA Disappointed with…read more@GeekSquad's and @BestBuyCanada service. Bought protection, waited a month for resolution, and got a replacement phone whose performance does not meet with Google Pixel 6 Pro. Choppy screen. Is #GeekSquad a scam?#CustomerServiceFail #GeekSquadScam #Help @BestBuy. I would give zero stars if i could. Do not waste your money with GeekSquad BestBuy protection plans. The service provided by Geek Squad's customer care was completely unacceptable. After enduring a staggering 2-hour wait on hold, the service team was still unable to resolve even the smallest of issues. This level of inefficiency and lack of competence is deeply disappointing and reflects poorly on Geek Squad's commitment to customer satisfaction. #FRUSTATING EXPERIENCE

Purchased high end Earbuds [EMI's] but had to return them due to fit. I did this well within the 30…read moreday return limit. EQ Audio refused stating they could not do this for hygiene reasons. ? This is the first time in my life a company refused to accept a returned product for reimbursement or substitute. Poor customer service.

This company did a home theatre install in our condo at the end of the summer. We would not…read morerecommend this company as ultimately they over-promised and under-delivered. The customer service lapsed after there were loose ends left in the installation. Ultimately, they did not follow through on services they guaranteed on their invoice and left the project looking incomplete without providing us with any options. Specifically, the services guaranteed that were not performed was complete programming of our harmony remote and wire concealment including installation of an electrical outlet. Even though we spent over $7000 dollars, we were told this project to them was only worth what they made on the install, which was just over $800. We needed a specialized ambient light rejecting screen given the space we have for our home theatre. Ed was very knowledgable about this. He designed a screen and got it made through elunevision and delivered it to our home for installation. Ed was unable to provide us with any official documentation from elunevision that the screen was in fact custom. In terms of installation, the screen and projector were securely installed and he was skilled in knowing how to do this but he was several hours late on both installation days. Unfortunately, we noticed after the first installation day that there was a large horizontal scratch on the screen. We saw this upon first opening of the screen after the installers left. Ed initially promised to help resolve this with the screen company, but subsequently ended up blaming us for the damage and saying it was owner abuse. The screen is usable, but this was disappointing. What was initially pitched to us was to conceal projector wires through the drywall. We felt this was unnecessary. Ed said it would be a piece of cake to conceal the wires with some kind of wirebox or tape and said he'd come up with a solution for us, but ultimately he never did. Ed was also unable to get ahold of an electrician to complete the outlet install. He said perhaps the invoice he provided us may 'stand up in court' if we wanted to hold him accountable to complete this service, but there was nothing he could do about it. Ed was unable to complete programming the harmony remote onsite. While he did offer to provide email or telephone support, we had to finish doing this ourselves too. So while it started out extremely well, we were really left to figure out many things on our own. We don't think we received professional, accountable customer service from EQ in the end. When you are spending a large amount of money ($7000!), I think it's better to go with a place that won't place an undefined time limit on the amount of good service they provide you. This company's home base is in Newmarket and was perhaps too far from downtown Toronto. The commute for the installers proved to be challenging and might be the root cause of why so many things were left unfinished. Ed actually seems like a nice guy. I think if we were 5 minutes away from him, he would go the extra mile. However, if you live in downtown like we do, it might be better to go with a company that is more local to your area.