Steve Swapp, a tour guide who operates his business out of St. George, Utah, entered into a…read morecontract to provide a group of students, parents and a teacher with tour services through various European countries. While his planning was thorough and impeccable, on day 1 of this tour, he became very controlling and inflexible in his provision of services, despite the fact that he had assured the teacher that he would be very flexible with this group once he had a plan in place. He was not flexible, and in fact, punished the group for its desires to shop along the way by refusing to take the group to other desired tourist sites that were on their list. He had been paid in full in advance of the tour, and even controlled the money allotted for snacks, tolls and gas, saying that the group was to pay for them out of their spending money which he would later reimburse - something he never did. By day 5, his narcissistic behavior had caused students to ask to return home. In trying to reason with him, the group asked that he continue with them as a tour participant and allow the teacher to guide the group. Instead, he demanded that the teacher and one of the parents return home while he continued the tour. No one in the group agreed with his proposal, so he attempted to abandon the group without a fair resolution. His exit was blocked and the police were called in to negotiate with him. Their attempt to compel him to transfer the remaining funds was unsuccessful and he ran away with one of the vehicles, leaving the group stranded without their money and some of the necessary information to continue the tour. Rather than abandon the tour, the teacher asked her husband to travel to Europe with credit cards and cash to rescue the group, which he did, at great expense to them. Steve Swapp has somehow justified retaining most of the funds and refuses to issue a proper refund. He has also falsely accused the group of criminal activity and of threatening him, none of which can be substantiated.

From the owner: Beautiful scenery with historical and cultural background and excellent planning…read more Custom private tours and tour planning services to: The American Southwest Yellowstone The West Coast Hawaii Canadian Rockies Mexico Europe

Well organized, clean and pleasant from making the reservation check-in, waiting area and the tour…read moreitself. We had "Andrew" for our guide and he was informative, courteous and pleasant to be hosted by. Took various photos for us using our mobile phones which was nice. They have various tour options which I think will fit most anyone's interest and fun level.

We booked the Antelope Canyon and Grand Canyon Horsebend tour from Sedona. We were ready for a…read morelong day since the drive to Page was about three hours. They picked us up from our hotel, made several stops including clean bathroom breaks and couple gift shops. Overall, the tour was amazing. Although we only spent 45 minutes at a horseshoe Bend, we were able to take some awesome pictures and walk around. But definitely the highlight was Antelope Canyon. You can only go on a tour here with the Navajo guide and our guide Ray was fantastic. We spent about 1.5 hours at lower Antelope Canyon. He really made the tour fun, informative, and he took the best pictures. The photos do not do it justice. The experience was just unreal. Each term that we took we were in awe. The downside was our tour guide Brandon. Although he was very friendly, he didn't seem that knowledgeable. Maybe he was having an off day but there were a couple times that he stopped mid sentence while telling a fact and even ended a fun fact with blah blah blah to finish up his sentence. At one point, he even started chewing on a candy or something while hooked up to the microphone. This was really annoying. We still had a very great day just a couple things that didn't make it a five star experience. Did you have a lot of options for tours and their office is located centrally in the uptown area.

#ViatorTravel #tourzion I recommend TOURZION! Being able to…read moresee the area from various angles and heights in the safety of a great vehicle, gave me a whole new perspective on Zion Park and Springdale, Utah. Dustin was fun to travel with, added some interesting local perspective and folklore and handled the roads well. I appreciated the personal touch which included stopping anywhere along the way, a jaunt to Grafton and also taking photos of me;-)

From the owner: Our knowledge of the area comes from local guides who have resided here for the majority of their…read morelife. Tours highlight Zion National Park and some of the most beautiful land in the world. What's unique to our Tours is the path that is taken! Their is no other way to experience Southern Utah!

This place was amazing. We had ten people in our family--many under 11-and they loved taking…read morepictures with the green screen, seeing where all our ancestors came from across the world, seeing who is related to who, and the family booth where we recorded many stories. This brought us closer together as a family!

This place won't let kids 11 and under do anything at the center I was there and was told that I…read morewasn't allowed to do anything there, so if you have kids 11 or under and you're looking for something to do with your kids don't go here

Awesome service! I took a hike in Sedona that went a little scenic route and I ended up…read moredesperately wanting a ride from one trailhead to another. First place I called right off said it was a 45 minute wait, and when I said where I was and where I wanted to go sounded doubtful. Second place wasn't even local and advised me to call someone else. Then I found Bob's Taxi lower down on the google results. When the man that answered the phone didn't bat an eye about my location, and told me it would be at least fifteen minutes, I was SO grateful! My ride showed up in about 20. ( no complaints, traffic is stupid in Sedona) and was Covid compliant and friendly. What more could I ask! Five stars to the knight in a black SUV that rescued me! One warning, they do take only cash, which I was informed of up front from the dispatcher. Thankfully I had the green to engage their services.

I didn't have a rental car so I used Bobs Sedona Taxi to travel in and around the Sedona area…read moreduring my vacation. My hotel was in Oak Creek Village and most of the places that I wanted to go to were in Sedona, so I relied on them a lot. They are great! The drivers are very friendly, helpful and knowledgeable. They pointed out landmarks and told me a lot about Sedona and the red rock formations. Bobs Sedona Taxi also offer tours, I didn't do any of them because all of my days were pretty booked up and I had already scheduled two other tours. Based on the drivers that I met, I imagine that their tours are good. They recommended some good restaurants for me to try, which I appreciated. The cabs are very clean. They are very prompt for pre-scheduled pick ups. They are also pretty quick when called for immediate pick ups. I am mobility impaired and a couple of times I had to call them to go just a few blocks, they were great and gave me really good rates. I don't know how they compare to other Sedona taxi services because I only used Bobs. I originally chose them because of their name "Bobs" (a really old joke between me and some friends), but I continued using them because they are great.

If i could give zero I would We got Todd, whom I believe is…read morethe owner, and he was condescending, belittling and just down right rude. If you wanted off the wall you were a whimp, and when confronted he tried to say his method was to encourage but really my daughter-in -law was almost in tears when he finally lowered her. We were suppose to be on a beginner outdoor climb session, and the last wall was far from a beginner wall. It seemed we were climbing what he wanted to climb instead o f the level of his clientele. Maybe his other guides are better, but he is the worst.

Truly amazing experience with this company. Our guide was great, the value is great, the 3/4 day…read morecanyoneering was simply perfect! If you're in or near the St George, Zion, GC, area, this is absolute Must Do List stuff. The memories, pictures, and experience is very much bucket-list stuff.