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Tuse Cleaning

5.0 (1 review)
Open • Open 24 hours

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Services - Tuse Cleaning

Deep cleaning

Maid services

Move-in or move-out cleaning

1 More Service

Regular home cleaning

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2 years ago

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Anna's Pristine Clean - Move out clean

Anna's Pristine Clean

(19 reviews)

Hazelwood

Anna was super communicative about her scheduleand did a great job cleaning. Would highly recommend!read more

I hired Anna to clean a residential unit back in October. We expected that she would be the one…read morecompleting the service and would be sticking to the quote provided. On the day of the cleaning, someone not associated with Anna's business arrived to complete the clean which was never communicated with us. The person who arrived was unkind, clearly bothered by being there, and left within the hour of arrival with no communication to any of us. She returned the following day to complete the clean, still rather rude, and did very little to actually clean the space. It is a jr. 1 bedroom, smaller than the size of an average studio apartment. Anna then told us that the person she "contracted out to" wanted to charge her $100 an hour for the clean and claimed to have been there for two full days of work. Over the course of the month we were sent multiple sporadic communications and invoices as high as thousands of dollars for a job that was never completed and done outside of what we agreed to. When I stepped in to take over communication and get the situation cleared up, I set an appointment to speak with Anna. She missed the phone appointment, despite texting with us earlier in that day. I attempted contact with her again yesterday, and finally after multiple texts and a call was able to get her on the phone to discuss the situation. We negotiated the invoice down to the hours truly worked at the quote we agreed on; despite the job not being done I agreed to pay to end the matter. This finally occurred at the end of my day yesterday. I then find that she called me outside of work hours, called my employee, and threatened to add a late fee if the invoice is not paid today. An invoice that had just been sent the night prior at end of day. I find Anna's actions and communication to be deeply unprofessional. I cannot recommend her services, and will not be working with her again in the future.

Sparkling Perfection

Sparkling Perfection

(6 reviews)

Seriously overpriced. $810.00. 20 plus years of using house cleaners and that is the most we ever…read morepaid. The cleaners showed up on time, were very polite and put everything back in its original place...that is where the excellence ends. They left all glass smeared and they did not clean under couches, beds or appliances. They didn't even clean the drip trays to the ice maker or Keurig. After they cleaned, kitchen counters felt gritty (they are granite so hide a lot visually). Not sure what went on there. A cubby above a kitchen bar was coated in dust. They moved slowly and were paid hourly. They vacuumed downstairs (about 2000 square feet of mostly uncarpeted hardwood), for 4 hours while they were chit chatting. I work from home in an upstairs office. After 3 hours of hearing them vacuuming and conversing (with vacuum turned off during chats,) I went downstairs and they stopped talking. After a few minutes of me being upstairs, it would start again so I went downstairs several times until my husband got home. They used a Swiffer (Wetjet ?) to clean the floors. In my experience that drags dirt around and the floors are Brazilian cherry so the cleaners should have been extra careful. If they cleaned so well it was worth $800 I would be singing their praises but wasn't even close to impressive. We feel ripped-off, so obviously not hiring them for regular cleanings.

They were very professional and did a fantastic deep cleaning. We will definitely be using them…read moremoving forward. Highly recommend.

Tuse Cleaning - homecleaning - Updated May 2026

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