I walked through this outdoor mall for the first time recently. Santa Monica Place is a shopping…read moremall that is at the south end of Santa Monica's Third Street Promenade. Anchor stores Bloomingdale's and Nordstrom closed recently. They do have upscale tenants like Tiffany & Co., Louis Vuitton, Tory Burch, COACH and AllSaints. There are also places to eat like Din Tai Fung and Cheesecake Factory. The Cayton Children's Museum is a fun entertainment option for kids. Santa Monica Place is three levels and has a L.A. Metro Rail stop nearby.

Wow this place has really become a ghost town. I remember when it was bustling with stores and…read morepeople and music and now there is still music... a dj was there trying to keep people upbeat on a Friday but half the stores are empty. Since Nordstrom moved out it's just so eerie. Not a lot going on. I happened to come in as I was checking out a potential new gym which is coming in - Club Studio - and they're going to be pretty huge and take the old Bloomingdales space, people were super friendly and helpful so hopefully that will help but Santa Monica is gonna need a lot more investment in order to drive the people back to shop in person because there is really no good selection of stores of value - just a few boutiques and some brands like Nike or Johnny Was or Paige. Din Tai Fung and Cheesecake on the top floor which is great but other than that... let's hope for more stores in the future.

I am always a regular shopper at TJMAXX. I love Santa Monica…read moreBranch. It has two levels. They have a wide range of merchandise including; women accessories, women clothing, handbags, shoes, beauty products, dinnerware, kitchen utensils,home decor for every season, kids apparel, toys and more. For Santa Monica's branch, it has a nice selection of Runway and Luxury fashion brands at discounted prices. The staff are always very nice and friendly. I always enjoy shopping here. Of course, I will be back soon

WHAT ON EARTH has happened to TJMAXX ( our ex favorite store) ?…read moreIt has now become a warehouse dumpster meets Ross meets Goodwill !( Ross is lately very clean and organised) . Impossible to find any near decent quality of clothings, bags or shoes anymore. It is a joke. Where on earth TJM buys these junks from and for what clientele? Unfortunately, A total waste of money and time. The FILTHINESS of this SM location was disgusting, seeing dust and filth everywhere on the floors below the racks mixed with clothing on the floor people kick aside to make their way through the FILTHY MESS, painful to see. Who wants to buy these filthy merchandises ? Last three times ( April/May ) , there was an unprofessional angry, and arrogant female manager ( wearing usually a strict pulled back dark hair ) with ZERO customer service skills and lacking knowledge of the company's basic policies!!!! How that could be called a " manager ", is concerning. Long lines extremely long wait ( over 10-15 minutes ), 2-3 totally untrained and loud new female cashiers with zero customer service skills and unfortunately impossible to communicate with because of language barriere. Ours avoided eye contact after she couldn't explain her mistake turned and started talking to her friend at next cashier instead!!dismissing our question , rolling eyes and pointing to an unknown spot mumbling wait! She cominng! ( which didn't happen for the longest time) There's FILTH and clothing on the floor everywhere, broken elevator for over a month, upstairs is half taped around... It's a lack of respect to customers. Who is responsible for this mess?

Third Street Promenade is an open-air, car-free mall that is home to more than 80 retailers. It is…read morethree blocks long. This mall opened in the 1960s and has been renovated many times since then. This is a nice place to go for a stroll and wander in and out of stores. Up and down the street are topiary sculptures called "The Dinosaurs of Santa Monica". Some of these dinosaur topiaries shoot streams of water from their mouths. At the south end of Third Street Promenade is a enclosed shopping center called Santa Monica Place. I used to visit Third Street Promenade a lot back in my younger days. We would grab a bite to eat and then hit a few stores after a long day at the beach. I was here recently and there was hardly anyone here. The vibe just wasn't the same. The Jacaranda Trees are pretty when they are blooming. I like coming here in the evenings when the lights are on. Some popular stores here at Third Street Promenade are Patagonia, Lululemon, Anthropologie, H&M and Urban Outfitters. On occasional evenings, you can catch live music and street performers. Third Street Promenade has a farmers market every Wednesday and Saturday from 8am to 1pm.

It's shocking how this place turned from being everyone's shopping destination into a literal ghost…read moretown. All businesses which used to flourish back in the day are now closed. There's nothing here anymore aside from occasional popup events. That's the only reason why I still come here. It's sad but it's the reality these days. People prefer shopping online for things they need instead of going out to physically be in a store. I wonder what this place would become. Another condo/apartment buildings? Who knows?

I tried this Target again, and unfortunately it is still dealing with the same problems it had last…read moreyear, namely a large transient population that comes in and causes trouble. When I stopped in someone was ranting at the security guard; someone else was standing outside the store on the street screaming and insulting anyone walking by. It feels decidedly unsafe. Even worse, since their Broadway entrance/exit seems to be permanently locked, you have to leave through the parking lot, where a lot of these folks seem to congregate. I really wish Target would do a better job of working with the city to make this location safer and easier to visit.

I am only giving this store 3 stars, but it isn't their fault. There is a homeless situation in…read morethis area and shopping makes it a bit uneasy. Most items are locked up, due to theft here and at other stores in Santa Monica, which is sad. Again, it is not the fault of Target. They are doing their best to keep shopping safe for customers. I like their house brand, Up and UP too. I compared prices at other stores, like CVS and Target's are cheaper. This store is a small shop so I suggest you download the Target app to see if the item you are looking for is IN STOCK. Most often the things I want are in stock but not always. This Target has a CVS pharmacy inside. I have picked up my Rxes here on occasion. The staff here are very friendly! This is not my usual CVS pharmacy, but when my CVS pharmacy doesn't have my meds, I am directed to this one inside Target. There is a very small parking lot adjacent to the store entrance.

Good morning I walked into Ross in Venice Beach on April 3,…read more2026. I wanted to try some skirts on in the womens dressing room. I'm a Native American transgender. I was told to use the men's dressing room. I don't have problems at other Ross stores as a transgender. My counselor from Edelman told me to walk away in situations like this and not argue. I was going to purchase a skirt and high heels. I just walked out and never return. Cindy Native Queen

I was still in college the last time I came through this particular Ross - so it's been beyond…read moreforever (waaaayy before my Yelp years!) Since I was driving through, I thought a stop might just bring back some memories. And do some shopping, why not. I feel like it has gotten a little bigger but a bit more cramped - then again, my memory is unreliable. The good thing is I found everything I needed and then some at some serious bargain prices. I may have spent more than originally planned, but they have such good buys, it was incredibly hard to resist! Staff was friendly and welcoming! It almost felt like a homecoming. It did bring up tons of memories. Who knew a Ross store could do that! Would come back at first opp!

Out of all the Westfield malls, Century City is among one of the most popular ones, although it's…read morevery frustrating at times whenever visiting here, especially during holiday and peak hours. Parking - One of the dealbreakers in my opinion. Especially during peak hours, it can feel like a maze here, you'll find that it's very easily to get lost here. Worse part is that parking is NOT FREE. However, there's parking validation but only specific stores. They don't tell you or list what stores give validation but even then, it's not for the whole duration and only for a specific time frame. A bit frustrating to deal with overall. However, there's plenty of good sides of the mall. The shops here are great, there's most of the stores that you'll find when it comes to luxury, and higher end shops. Ranges from Apple, Lucid, Tesla, Dyson, lululemon, Therabody, etc. The vibe here is very modern, lights up very nicely since it's a outdoor mall. It's very pretty here during the holidays, my wife and I came during Christmas to see all the holiday lights, Christmas Carols, and artificial snow, which turned out to our favorites. It was such a romantic and chill vibe, very cool to see this yearly. They often has collaboration events here such as these events, so be on the lookout for that. Food here is decent, over the years, they've added plenty of popular spots like Chick Fila, Shake Shack, but the staples here are most certainly Din Tai Fung, HaiDiLao Hot pot, Ramen Nagi, and plenty of other notable spots. I would say, they're all worthy to check out, just haven't had time to check them all out yet. Directory online and in person is very informative as well for the restaurants. Drinks wise, there's bars around the mall, but inside the mall, my go to here is Chagee Tea and Wushiland, both solid boba spots, Chagee of course is more trendy at the moment though. Very popular regardless. There's also Blue Bottle Coffee which I find very underrated. I absolutely love their Cascara Fizz, very much a soda like drink, definitely worth checking out as well.

Parking is validated up to 3 hours. Anything past 3 hours, they start charging an arm and a leg…read more($14 parking for dinner + movie AFTER validation). Customer service on the phone for the parking is rude and hung up on me before I finished my sentence. Place may look nice, but there are much better places to go.

This is a small Target and doesn't always have items that other Target might have, but I am…read moregrateful. I often compare their house brand Up and Up with the name brand products and I have been impressed with the quality and price savings, especially when I compared prices with CVS's housebrand. I downloaded their app, which is very helpful, because the app tells you if that item you are looking for is IN STOCK and gives you options of other stores if it isn't in stock. Parking down below the store. The entrance to the parking is on 16th street, just south of Wilshire.

The cutest of the what I call "city" Target: a compact version of a traditional Target store that…read morestrategically caters to the dweller/shopper/worker (which is genius by the way), within the stores geographical area. Smaller than regular Target stores, this (city) Target location packed a powerful punch. We were in town visiting family and forgot some essentials. Target had all our necessities plus some. Staff was also nice and helpful.

Recently: February 12, 2026 | Santa Monica | Zara is a fun store to look through! Unique pieces…read morealways catch my eye! Zara has really cute handbags, coats/jackets and unique high heels/boots! It's also a huge store, which includes escalators! Inside | Neat & tidy! Plenty of mirrors all around! I usually go during the weekday, so I don't have experience of going into the store too much on the weekends! This location can get really busy at times! Customer Service | Friendly and welcoming! Customer service especially shines downstairs in the dressing room area; super friendly & always willing to give a helping hand! Returns | I once ordered an item online, had to return it & the process was easy breezy! Overall | It's always fun stepping into Zara whenever I'm on 3rd Street Promenade! I enjoy seeing what's new!

I've been to this location over the years many times and in the past it wasn't necessarily my…read morefavorite location to go to. It was always crowded and the items weren't always properly organized. However much to my pleasant surprise I popped in to pick up an online order and make a return and not only did I find that everything was beautifully merchandised and displayed but also great customer service from all the employees I interacted with. I even purchased something after I returned something else! Online order pickup was easy, I just pulled up my QR code from the app and the associate scanned it and retrieved my package from the back. This location is 3 floors and I found it to have a lot of different items across size ranges which were well organized. Prices have gone up a bit overall but I do like the unique styles you can find each time you go into a Zara so value is relative to that.

I have never left a Marshall's crying, especially not on my literal 30th birthday…read more I took the day off of work today for my birthday, and decided to spend the day at Marshall's. I spent three hours meticulously looking for all of the 50% off holiday items. At one point a staff brought a huge cart of holiday candles to restock the Christmas section so I directly took from her cart. At checkout I was told 2/3 of my items were NOT part of the holiday section. I pleaded that there are snowflakes on the lip balm, the palmers lotion said HOLIDAY GIFT SET, and the names of the scents of the candles to which I was told no. A manager and another staff came over to say ok to the lip balm once she saw the snowflake. Then validated her and said she's right these are just red candles it's a no. I one by one picked them up and pleaded "mistletoe noir isn't holiday?" She said ok fine you can have that one. I literally said wow I didn't realize I needed to negotiate and try to convince you for each of these?! As I went and read the names of these candles. She said you don't need to convince me I just didn't read the bottom were really busy. I said then why are saying no before looking?! (Mind you I come here often, there was no one in line, normally line is around the isle and I wait 20min) she stormed away. The way she talked to me was so beyond unacceptable and mean. NO apology for telling me no when not checking. I told the cashier I'm so beyond upset right now this is not how I wanted to feel on my birthday. Moral of the story Barbara didn't let me take many of the candles I am certain were holiday, ultimately I literally got on my car and started sobbing. What a crazy way to spend my day off, and my birthday. Ultimately while Barbara was extremely rude, the ultimate problem is that the items should be in the system as holiday or not instead of letting staff debate with customers. Please change the holiday system for the future, thank you.

The Baseline: For a department store the selection of goods must be good, have quality on the level…read moreequal to the type of establishment, good internal circulation, and a good check out payment procedure. Service: All of the Marshal's staff I have ever interacted with in my 8 years of frequenting this Marshals location have been polite and helpful with all reasonable requests for assistance. I never have made an unreasonable request so I really can't compare against that. Selection: Marshals has a great number of standard types of items readily available but it is not a consistent in specific products. AKA if you don't get it now it probably won't be there next time you come. That does make for a fun shopping experience to find new things. Value: Some things have great reduced price value. Example: I bought Bones Coffee that retails at $19.99 at World Market that I bought for $8.99 at Marshals. You have to always look for the deals.

The selection of New Balance shoes here are much bigger than other shoes stores…read moreNicole and Bobby were amazing and patient

No complaints about the store itself but my parents got rung up by an associate by the name of…read morezhana, she made a slick comment about how my parents smelled like housekeeping and kept questioning my mom if she was sure if she wanted to buy both pairs of shoes. That's discrimination and unacceptable, they didn't want to speak up because they aren't confrontational but I thinks that's unfair and something should be done about that.