Patrick was great! He installed roof rails and crossbars on my CR-V at a more than reasonable price! Can't say enough about this place. It was a great experience. Thank you, Turnpike Services! You made my summer! read more

Turnpike Services - Auto Repair Near Me - Topsfield, Massachusetts

I have had some excellent mechanics before, but Turnpike Services is off the charts! Patrick is in a class all by himself. He is incredibly honest and knows his stuff, and he has a top-notch mechanic working with him. He does not say something is needed unless it is needed. I have saved so much money and worry since I discovered Patrick when I moved to Topsfield two years ago. Going to him is the best decision I have made since moving here. Patrick is kind, understanding, and caring. He gets the job done in a timely way. My car is old, so he could have easily convinced me that I needed stuff done. He is the opposite. He tells me I can wait, to come back to have it checked in a month or two -- at no charge. (I am on a tight budget.) There is still stuff that he checks that have not gotten worse. The car, with 107,000 miles, runs beautifully, thanks to this place. Even when they do an oil change, they check other things, including the tire pressure. I don't even have to ask. They do so much! I did not know Patrick before going there. He was highly recommended by many, many people on the Topsfield Facebook page. They were so right! If you want a mechanic who cares and is ALWAYS honest, someone who will never charge you more than what it should be, and sometimes less, this is the place. Go and see for yourself! read more

Horrible experience. My car was at the dealership for two weeks getting repairs so it would get an inspection sticker. The guys at the dealership check everything. There was nothing wrong with the car when I got it back. Two days later I go to this garage to get my sticker. They failed me claiming I had an exhaust leak. I told them to put it up on the lift because I wanted to see it for myself. First I'm told that it'll be thirty minutes. Obviously, a stalling tactic. Knowing that I was on my work lunch and couldn't wait. However I called their bluff and said I'd wait. Miraculously 2 minutes later they were able to get it up on the lift. First both the owner and the mechanic and I were under my car and nobody could find an exhaust leak. Then the owner got in my car and gunned the engine to see if they could detect a leak. The other mechanic and I are under the car. He even has a flashlight out trying to detect this non existent leak. Finally he puts his hand on the top side of the muffler and says he detects an airflow. Of course you still can't see it. Says the muffler has a leak and it'll be $400 to fix. Of course I'm skeptical. I say no to the repair. Next morning I go to Lou's custom exhaust and tell them this bullshit story. Lou says there is no leak and that these guys are trying to take me for a ride but asks if I want to replace the muffler anyways. Now I'm stuck. I tell him to go ahead and do it and he charges me $225 for a muffler I didn't need to repair on a non existent leak. Same morning I drive back to Turnpike Services. The owner is obviously shocked to see me. First question he asks is did I get the muffler and how much did it cost. When I said that I had he proceeds to tell me, well it wasn't just the muffler that needed replacing. By this time I am so done with these guys jerking me around I tell him I had the whole exhaust line replaced. Which I didn't. Then without even putting the car up on the lift or checking he proceeds to give me a passing inspection sticker. I wonder how often these clowns pull this scam on unsuspecting people. I will never ever go to this garage again. They're not honest. Good luck if you do! read more

Turnpike services is possibly the most friendliest and heartfelt garage I've ever been. I came to them on 03/31/2015 with improperly mounted rims/tires and was worried for safety of myself as well as other's on the road. Patrick the owner was a pleasure to meet and very polite. He took me in right away even though he had other cars he was working on. He quoted me a very low rate of $80.00 to remount and line up my wheels with the proper hardware. Before he took the rim off he knew that I needed a different lug nut called a "spline lug nut". Which he then ordered them for me! While he worked he let me relax in his personal office and eat my lunch To top it off he gave me a ride back to work while he works on my car! Great customer service! Summary: Quick Service Honest knowledge staff! Clean garage/layout Really cares about his customer/cliental Good Rates I will most certainly come back and recommend this garage to my friends!!! A-1 in Topsfield, MA read more

Excellent service and high-quality work at an honest price. Patrick is a good guy and a straight shooter. I would recommend this place without reservation! read more

Another 5 star experience at turnpike services! These guys are great! Pat keeps my car running perfect even with almost 100k miles. Pat is the best mechanic I have ever worked with, hands down. read more

Patrick is great, did a fantastic job replacing our transmission, finished the job under budget and was done sooner than expected! Also guaranteed the work for 3 years. Would recommend this garage to any and everyone! read more