My wife is recovering from a fall and was transported to Wellbrooke from Beacon Memorial Hospital…read more She has been at Wellbrooke for two weeks and I wanted to take a moment to complete this review because enough good can not be said about this skilled nursing facility. From the extremely friendly and supportive nurses and supporting staff; to the exceptional therapy that she is receiving, and even the quality of meals, just everything has exceeded our expectations. It is an extraordinarily superior facility and it would be my number 1 recommendation for anyone needing a skilled nursing facility with excellent therapy. Hope this helps anyone looking for the "right place".

My husband was admitted here for rehab after fracturing his femur. The facility was always clean…read more Having been there years earlier it has been well kept. The staff were pleasant and caring. There were times it took longer than I felt necessary to have the call bell answered. The toilet plugged 2 times during his stay and the second time it was reported numerous times. I would have thought the smell alone would have gotten their attention. Always replied they would tell maintenance but did not seem to be a priority. The food was 5 star plus and the service could not have been better. The programs and physical therapy were good. In conclusion Wellbrooke should be proud of the caring staff they have.

My parents both stayed there a couple of years. my mother passed away first but had Alzheimer's so…read moreshe didn't really know what was going on up until the end. My father had the misfortune of spending the last two years of his life there and was treated horribly. The staff was surly and the supervisors were rude and top management didn't give a damn. And unfortunately, he remained very lucid until the end and just couldn't believe he was being treated so poorly. I just feel sorry for the other residents of HCV who are living a very nice life in their apartments and villas. Eventually they are going to end up in Dujarie where they will get lousy care, will become dehydrated routinely and they will ask them themselves how they ended up in such an uncaring environment after they were treated so well while they were independently living in their apartments other areas of HCV. I strongly suggest St. Paul's!

This place is the best. Residents get great care…read more Staff is very happy and committed to quality care The place is clean. The care is excellent

Not just NO. I wouldn't even recommend this place to my worst enemy…read more One point in time I found feces on my dad bed, his bed was made once in the 2 weeks that he was there. I brought the above to the attention of the staff who then took care of the situation. There is an orange form that you can fill out for any complaints but again I was afraid of retaliation or even worse care for my dad.

My uncle has been shipped to the ER three times in one year: for infections due to poor hygiene at…read morethis facility. The nurses are rude, lie and back each other up in getting away with it. Awful communication with family! All three hospital trips we were NOT NOTIFIED!?! (Patient is 81 with advanced dementia.) How scary for him and us, his loved ones. Go to Bell Tower. Please. It's just too risky as far as being unsanitary. Wow.

I am concerned for the "medical" care being offered @ Sprenger…read more... I have a diabetic friend currently there that doesn't even have a "restricted" diet ....this is very concerning for his health needs, I questioned him about it & he led me to believe there's one Dr. who is responsible for the entire unit? Whom he has YET to meet with even after already being there for a week.... I'm concerned for his health & well being if NO ONE is monitoring his needs correctly....

My friend is there. He has had a stroke and cannot do most things himself. The staff is more…read moreinterested in getting patients to the dinning hall than answering call lights. I turned on his light for help twice and it was ignored. He was falling out of his chair . I was able to get him to the door way . I have to walk with a walker and it was not easy to get there. A person from the office came by and saw it and called for help and they came but had she hadn't come by, he wouldn't have been helped. They want him out of there before Medicares 20 days so they can charge more by private pay. I am looking for a better place and have appointments to check the places out before I move him. I wish I had checked this place and he wouldn't have gone there from the hospital. The 2 places I choose were full so this was my third choose. What a mistake.

Hi. This is based on my personal experience with Grand Emerald Place part of Enlivant. I wanted to…read morewarn people wanting great, warm and attentive care for their family members. Grand Emerald is horrible. They are great sales people selling you on a great place that is an absolute nightmare. the staff is often ignoring patients and family concerns. They charged my family member a different elevated amount every month stating she needed more care. From looking at the care I've witnessed or been told by my family member - they provide minimal care. They overcharge for these so called extra services and then didn't provide them. They take advantage of the elderly for their memory issues. My family member sat for hours in her own ursine and feces without anyone to help. My family member was scared to live there. When I moved my family member they tried to bill me for extra fees and days she wasn't even there. I had the new place conduct an evaluation and the attached photos are her feet - she couldn't even walk and these supposed "extra services" had to have been going on for months. One time she fell in her room and no one responded to her alarm and she laid on the floor for an hour until she had to crawl to the hallway to get any help. Now I'm being referred to a collection agency because I informed them that 1) they charged for days she wasn't there and 2) she was fraudulently billed for services they didn't do. Baths - no. Cleaning room - no. Then her feet? I'm hoping to save others family from being abused and taken advantage. I'm looking into filing a complaint so if anyone has info that could help me, please message me. Thanks.

This is a low income Senior Housing Assisted Living, and is wonderful for those who are in need of…read morecare, etc. Accept Medicaid Pending and Waiver Waitlist, which has been a blessing to so many people.

Hellenic Senior Living of Mishawaka left an elderly lady in a wheelchair at Meijer on Bremen…read moreHighway. She sat in the vestibule of the grocery store from 9 a.m. until 1:34 p.m. when police were dispatched. Officers called Hellenic Senior Living to let them know she was left there and they said there was NOTHING they could do about it :( OMG! I would be finding a new care facility! This is unacceptable! at 1:54 p.m. the officer was transporting her back to the facility. How sad is this???? Do not place anyone at this facility. ....omg, so sad! She sat there without anyone realizing she was missing for over 4 hours. She had not eaten, used a restroom or had anyone care for her except for a decent human being that noticed she had been sitting there for quite some time while they shopped.

Very clean doesn't smell of urine like other facilities! Serves a nice variety of food. Makes fresh…read morecookies daily, coffee and hot chocolate machines! Many activities to attend. Staff are more than friendly and make you feel at home and safe.

This is the best job I've ever had every one's so nice and helpful the residents are great and the…read morestaff is so helpful and understanding thank you Primrose