Hi. This is based on my personal experience with Grand Emerald Place part of Enlivant. I wanted to…read morewarn people wanting great, warm and attentive care for their family members. Grand Emerald is horrible. They are great sales people selling you on a great place that is an absolute nightmare. the staff is often ignoring patients and family concerns. They charged my family member a different elevated amount every month stating she needed more care. From looking at the care I've witnessed or been told by my family member - they provide minimal care. They overcharge for these so called extra services and then didn't provide them. They take advantage of the elderly for their memory issues. My family member sat for hours in her own ursine and feces without anyone to help. My family member was scared to live there. When I moved my family member they tried to bill me for extra fees and days she wasn't even there. I had the new place conduct an evaluation and the attached photos are her feet - she couldn't even walk and these supposed "extra services" had to have been going on for months. One time she fell in her room and no one responded to her alarm and she laid on the floor for an hour until she had to crawl to the hallway to get any help. Now I'm being referred to a collection agency because I informed them that 1) they charged for days she wasn't there and 2) she was fraudulently billed for services they didn't do. Baths - no. Cleaning room - no. Then her feet? I'm hoping to save others family from being abused and taken advantage. I'm looking into filing a complaint so if anyone has info that could help me, please message me. Thanks.

SOME of the nurses are awesome some shouldn't have a license of any kind. Administrative staff is…read moreless than competent. They told memorial hospital before they accepted my transfer that they had all the supplies and equipment that I need to live. Gtube extensions, food supplements, meds , etc etc. I got here and they had nothing. I had to get all my food supplements and tubes from my house. It took them 6 days to get any of those things. So if not for bringing my own food and supplies I would have not eaten anything for 5-6 days. And as for my meds, they were confused about that also. It's not approved yet but soon. I heard that for a day or two. So if you're coming here or sending a loved one. Good luck. It's very hit and miss with the nurses. Here's an example of the way things are here. Posted as a non smoking facility. ONLY FOR THE RESIDENTS Administration and all others are allowed to smoke. Outside only of course but none the less. That's how the administration runs this FINE business.

Short staffed (one nurse said she was working a dbl to cover someone, Janine complained to me that…read moreshe had to work until 8p in order to discharge my father...there's a hiring sign in front of their building but the director said they have adequate staff regardless of high turnover rate for employees). Kevin is the director. You can see how he views his employer if you look his review on Google. Janine was rude (although nice of her to also rate her own employer five stars). No rxs given for diabetes meter/test strips/lancets. Went in to pick up rx and it was incomplete (no lancets, no quantity, no directions). No speech therapy rx. No dietary instructions for newly diagnosed diabetic. No instructions on how to test blood sugar level or even what the range should be. The manager of the nurses (Kalie? Not sure of spelling) said she would personally call my mom to apologize- she didn't. That's a shame because she is probably the only decent thing about that place aside from the speech therapist. The place was dirty. The receptionist buzzed us in without asking any info- so not really 24 hour security. Although the receptionist was rarely at her desk. Same for nurses who were far and few between- you could rarely find help. Save yourself the headache and find another place with better quality care. One that doesn't need its own employees to rate their business.

Turning Point: Senior Care Choices in Michiana expanded my search for a memory care center for my…read morewife.Emee Miller was caring, concerned, conscientious and competent. If you're looking for a place for a loved one to live where he or she will be well cared for and do not have a lot of time to handle the exploring, visiting and evaluating, Turning Point is a very good choice.

From the owner: We special in areas surrounding seniors in the Greater South Bend, IN area. This may include but…read morenot limited to: elder care lawyers, senior communities, in home care agencies, as well as various services which address seniors.

This is a low income Senior Housing Assisted Living, and is wonderful for those who are in need of…read morecare, etc. Accept Medicaid Pending and Waiver Waitlist, which has been a blessing to so many people.

Hellenic Senior Living of Mishawaka left an elderly lady in a wheelchair at Meijer on Bremen…read moreHighway. She sat in the vestibule of the grocery store from 9 a.m. until 1:34 p.m. when police were dispatched. Officers called Hellenic Senior Living to let them know she was left there and they said there was NOTHING they could do about it :( OMG! I would be finding a new care facility! This is unacceptable! at 1:54 p.m. the officer was transporting her back to the facility. How sad is this???? Do not place anyone at this facility. ....omg, so sad! She sat there without anyone realizing she was missing for over 4 hours. She had not eaten, used a restroom or had anyone care for her except for a decent human being that noticed she had been sitting there for quite some time while they shopped.

Very clean doesn't smell of urine like other facilities! Serves a nice variety of food. Makes fresh…read morecookies daily, coffee and hot chocolate machines! Many activities to attend. Staff are more than friendly and make you feel at home and safe.

This is the best job I've ever had every one's so nice and helpful the residents are great and the…read morestaff is so helpful and understanding thank you Primrose

I have a relative living at Tanglewood Trace and is very happy that she made the move from her…read morehome. That is the most difficult part of aging that our family had to manage. There are many activities to keep her engaged and meals are good with options should she not want what is the choice of they day. Staff are very nice and engage with the residents. I know that when the time comes and she needs more care like assisted or memory care, she has the best options in her current community where she can keep her friends. I would recommend you to check it out for your loved one!

Sad that Americans put their loved ones into "retirement" centers…read more That is just the way it is here........... As you get older in other parts of the world your children/family take care of you. Here you pay "strangers". That being said............this facility is what it is. A housing complex for old people. Clean. Well appointed. Lots of activities for the "retirees". EXPENSIVE. it is a bitch getting old....................In America.