I am concerned for the "medical" care being offered @ Sprenger…read more... I have a diabetic friend currently there that doesn't even have a "restricted" diet ....this is very concerning for his health needs, I questioned him about it & he led me to believe there's one Dr. who is responsible for the entire unit? Whom he has YET to meet with even after already being there for a week.... I'm concerned for his health & well being if NO ONE is monitoring his needs correctly....

My friend is there. He has had a stroke and cannot do most things himself. The staff is more…read moreinterested in getting patients to the dinning hall than answering call lights. I turned on his light for help twice and it was ignored. He was falling out of his chair . I was able to get him to the door way . I have to walk with a walker and it was not easy to get there. A person from the office came by and saw it and called for help and they came but had she hadn't come by, he wouldn't have been helped. They want him out of there before Medicares 20 days so they can charge more by private pay. I am looking for a better place and have appointments to check the places out before I move him. I wish I had checked this place and he wouldn't have gone there from the hospital. The 2 places I choose were full so this was my third choose. What a mistake.

Very clean doesn't smell of urine like other facilities! Serves a nice variety of food. Makes fresh…read morecookies daily, coffee and hot chocolate machines! Many activities to attend. Staff are more than friendly and make you feel at home and safe.

This is the best job I've ever had every one's so nice and helpful the residents are great and the…read morestaff is so helpful and understanding thank you Primrose

This is a low income Senior Housing Assisted Living, and is wonderful for those who are in need of…read morecare, etc. Accept Medicaid Pending and Waiver Waitlist, which has been a blessing to so many people.

Hellenic Senior Living of Mishawaka left an elderly lady in a wheelchair at Meijer on Bremen…read moreHighway. She sat in the vestibule of the grocery store from 9 a.m. until 1:34 p.m. when police were dispatched. Officers called Hellenic Senior Living to let them know she was left there and they said there was NOTHING they could do about it :( OMG! I would be finding a new care facility! This is unacceptable! at 1:54 p.m. the officer was transporting her back to the facility. How sad is this???? Do not place anyone at this facility. ....omg, so sad! She sat there without anyone realizing she was missing for over 4 hours. She had not eaten, used a restroom or had anyone care for her except for a decent human being that noticed she had been sitting there for quite some time while they shopped.

Not just NO. I wouldn't even recommend this place to my worst enemy…read more One point in time I found feces on my dad bed, his bed was made once in the 2 weeks that he was there. I brought the above to the attention of the staff who then took care of the situation. There is an orange form that you can fill out for any complaints but again I was afraid of retaliation or even worse care for my dad.

My uncle has been shipped to the ER three times in one year: for infections due to poor hygiene at…read morethis facility. The nurses are rude, lie and back each other up in getting away with it. Awful communication with family! All three hospital trips we were NOT NOTIFIED!?! (Patient is 81 with advanced dementia.) How scary for him and us, his loved ones. Go to Bell Tower. Please. It's just too risky as far as being unsanitary. Wow.

My parents both stayed there a couple of years. my mother passed away first but had Alzheimer's so…read moreshe didn't really know what was going on up until the end. My father had the misfortune of spending the last two years of his life there and was treated horribly. The staff was surly and the supervisors were rude and top management didn't give a damn. And unfortunately, he remained very lucid until the end and just couldn't believe he was being treated so poorly. I just feel sorry for the other residents of HCV who are living a very nice life in their apartments and villas. Eventually they are going to end up in Dujarie where they will get lousy care, will become dehydrated routinely and they will ask them themselves how they ended up in such an uncaring environment after they were treated so well while they were independently living in their apartments other areas of HCV. I strongly suggest St. Paul's!

This place is the best. Residents get great care…read more Staff is very happy and committed to quality care The place is clean. The care is excellent

Heritage Point is a wonderful place. I toured several faciltities and this one felt like home…read more The staff was so compassionate and caring and they took such good care of my husband. The food is good and there are many different activites. Don was there for eight months and seemed content. The nurses and aides were wonderful as was the activities staff. I am so glad I found this community for my husband who had dementia. I never had to worry about him.

Wanted to say how great the whole staff is . The most kind and caring people that work there. My…read morestep son was there and was saying how great everyone was. And golden living staff worked with us to keep him there with the insurance. Everyone was so kind and affectionate. Would recommend this place highly.

SOME of the nurses are awesome some shouldn't have a license of any kind. Administrative staff is…read moreless than competent. They told memorial hospital before they accepted my transfer that they had all the supplies and equipment that I need to live. Gtube extensions, food supplements, meds , etc etc. I got here and they had nothing. I had to get all my food supplements and tubes from my house. It took them 6 days to get any of those things. So if not for bringing my own food and supplies I would have not eaten anything for 5-6 days. And as for my meds, they were confused about that also. It's not approved yet but soon. I heard that for a day or two. So if you're coming here or sending a loved one. Good luck. It's very hit and miss with the nurses. Here's an example of the way things are here. Posted as a non smoking facility. ONLY FOR THE RESIDENTS Administration and all others are allowed to smoke. Outside only of course but none the less. That's how the administration runs this FINE business.

Short staffed (one nurse said she was working a dbl to cover someone, Janine complained to me that…read moreshe had to work until 8p in order to discharge my father...there's a hiring sign in front of their building but the director said they have adequate staff regardless of high turnover rate for employees). Kevin is the director. You can see how he views his employer if you look his review on Google. Janine was rude (although nice of her to also rate her own employer five stars). No rxs given for diabetes meter/test strips/lancets. Went in to pick up rx and it was incomplete (no lancets, no quantity, no directions). No speech therapy rx. No dietary instructions for newly diagnosed diabetic. No instructions on how to test blood sugar level or even what the range should be. The manager of the nurses (Kalie? Not sure of spelling) said she would personally call my mom to apologize- she didn't. That's a shame because she is probably the only decent thing about that place aside from the speech therapist. The place was dirty. The receptionist buzzed us in without asking any info- so not really 24 hour security. Although the receptionist was rarely at her desk. Same for nurses who were far and few between- you could rarely find help. Save yourself the headache and find another place with better quality care. One that doesn't need its own employees to rate their business.